Dont see charachter and environoment( both are black)

I am not sure this is the same problem...but I do get a black screen....

I can log in and play the game...sometimes it goes to windowed mode. That shuts down okay...but if I close the game,from fullcsreen either by hitting the 'exit' button or 'character selection'> 'logout' , 'exit' the screen goes black and I have to hard reset (power cycle).... adding last lines of client log

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2016/11/29 13:28:56 53612734 99d [DEBUG Client 5196] Entering area 3_Labyrinth_boss_2_end_#
2016/11/29 13:28:57 53613718 94d [INFO Client 5196] Izaro: An aspirant can afford to be promising. An emperor must keep those promises.
2016/11/29 13:29:08 53624500 94d [INFO Client 5196] Izaro: A throne is the most devious trap of them all.
2016/11/29 13:29:34 53650578 94d [INFO Client 5196] Izaro: I die for the Empire!
2016/11/29 13:33:29 53885031 94d [INFO Client 5196] : This chest is locked. A Treasure Key is required to open it.
2016/11/29 13:34:06 53922312 94d [INFO Client 5196] : Failed to apply item: Target is already identified.
2016/11/29 13:35:01 53976937 7f1 [DEBUG Client 5196] Got Instance Details from login server
2016/11/29 13:35:01 53976937 80d [INFO Client 5196] Just before calling client instance session
2016/11/29 13:35:01 53976937 d5 [INFO Client 5196] Connecting to instance server at 158.85.40.111:6112
2016/11/29 13:35:01 53977203 119 [DEBUG Client 5196] Connect time to instance server was 31ms
2016/11/29 13:35:01 53977703 6f [INFO Client 5196] Tile hash: 3340615640
2016/11/29 13:35:01 53977703 70 [INFO Client 5196] Doodad hash: 0
2016/11/29 13:35:02 53978390 6dc [DEBUG Client 5196] Joined guild named Systematic Mass Destruction {SMD} with 6 members
2016/11/29 13:35:02 53978453 10f [DEBUG Client 5196] [WARMUP READ] Cannot find resource file: Art/Models/Items/Weapons/OneHandWeapons/Scepters/Scepter4.ao
2016/11/29 13:35:02 53978468 10f [DEBUG Client 5196] [WARMUP READ] Cannot find resource file: Art/Models/Items/Armours/Shields/ShieldInt/ShieldInt6.ao
2016/11/29 13:35:02 53978609 10f [DEBUG Client 5196] [WARMUP READ] Cannot find resource file: Art/Models/Items/Weapons/OneHandWeapons/Scepters/Scepter3.ao
2016/11/29 13:35:02 53978718 10f [DEBUG Client 5196] [WARMUP READ] Cannot find resource file: Art/Models/Items/Weapons/OneHandWeapons/Wands/Wand6.ao
2016/11/29 13:35:02 53978718 10f [DEBUG Client 5196] [WARMUP READ] Cannot find resource file: Art/Models/Items/Weapons/OneHandWeapons/Wands/Wand3.ao
2016/11/29 13:35:03 53978750 10f [DEBUG Client 5196] [WARMUP READ] Cannot find resource file: Art/Models/Items/Armours/Shields/Unique/SeraphShield.ao
2016/11/29 13:35:03 53978765 10f [DEBUG Client 5196] [WARMUP READ] Cannot find resource file: Art/Models/Items/Weapons/OneHandWeapons/Daggers/Dagger5.ao
2016/11/29 13:35:03 53978765 10f [DEBUG Client 5196] [WARMUP READ] Cannot find resource file: Art/Models/Items/Armours/Shields/ShieldInt/ShieldInt3.ao
2016/11/29 13:35:03 53978781 10f [DEBUG Client 5196] [WARMUP READ] Cannot find resource file: Art/Models/Items/Quivers/TwoPointArrowQuiver.ao
2016/11/29 13:35:03 53978796 10f [DEBUG Client 5196] [WARMUP READ] Cannot find resource file: Art/Models/Items/Weapons/OneHandWeapons/Scepters/Scepter8.ao
2016/11/29 13:35:03 53978843 10f [DEBUG Client 5196] [WARMUP READ] Cannot find resource file: Art/Models/Items/Weapons/OneHandWeapons/Daggers/Dagger2.ao
2016/11/29 13:35:03 53978843 10f [DEBUG Client 5196] [WARMUP READ] Cannot find resource file: Art/Models/Items/Weapons/OneHandWeapons/OneHandSwords/OneHandSword10.ao
2016/11/29 13:35:03 53978843 10f [DEBUG Client 5196] [WARMUP READ] Cannot find resource file: Art/Models/Items/Weapons/OneHandWeapons/Daggers/Dagger6.ao
2016/11/29 13:35:03 53978953 10f [DEBUG Client 5196] [WARMUP READ] Cannot find resource file: Art/Models/Items/Weapons/OneHandWeapons/Daggers/uniques/UngilsGaucheAltMasterDexInt.ao
2016/11/29 13:35:03 53979031 10f [DEBUG Client 5196] [WARMUP READ] Cannot find resource file: Art/Models/Items/Weapons/TwoHandWeapons/TwoHandAxes/TwoHandAxe4.ao
2016/11/29 13:35:03 53979281 94d [INFO Client 5196] : You have entered The Sarn Encampment.
2016/11/29 13:35:03 53979703 99d [DEBUG Client 5196] Entering area 3_3_town
2016/11/29 13:35:26 54002734 10f [DEBUG Client 5196] [WARMUP READ] Cannot find resource file: Art/Models/Items/Weapons/TwoHandWeapons/Bows/arrow.ao
2016/11/29 13:35:26 54002734 10f [DEBUG Client 5196] [WARMUP READ] Cannot find resource file: Art/Models/Items/Weapons/OneHandWeapons/Wands/Wand4.ao

-----------------
Hope it helps.. AMD phenom II 6cores @ 3.0 G 8Gb Ram Radeon 6570

while playing it does play better though

Edit note: As long as I go to windowed mode before closing I don't get the black screen and lockup.

Card name: AMD Radeon HD 6570
Device Problem Code: No Problem
Driver Problem Code: Unknown
Display Memory: 4848 MB
Dedicated Memory: 1008 MB
Shared Memory: 3840 MB
Current Mode: 1920 x 1080 (32 bit) (60Hz)
Monitor Name: Generic PnP Monitor
Monitor Model: IPS236
Monitor Id: GSM580D
Native Mode: 1920 x 1080(p) (60.000Hz)
Output Type: HDMI
Driver Name: aticfx64.dll,aticfx64.dll,aticfx64.dll,amdxc64.dll
Driver File Version: 8.17.0010.1433 (English)
Driver Version: 15.301.1901.0
DDI Version: 11.2
Feature Levels: 11_0,10_1,10_0,9_3,9_2,9_1
Driver Model: WDDM 1.3
Graphics Preemption: DMA

Just tested with latest patch, still no change since 2.4.2 launched: the game is completely unplayable with this black screen bug. And there hasn't been ANY official word AT ALL that I have seen for days now. How can I have any faith in GGG with this state of affairs?

Still same here... 3 days till breach.. And no hope, that i'll try new league...

"

TheLastZica wrote:

Just tested with latest patch, still no change since 2.4.2 launched: the game is completely unplayable with this black screen bug. And there hasn't been ANY official word AT ALL that I have seen for days now. How can I have any faith in GGG with this state of affairs?

I mean... it is still listed as the first item under the highest priority issues. If they haven't fixed it yet, what do you want from them?

"

Docbp87 wrote:

I mean... it is still listed as the first item under the highest priority issues. If they haven't fixed it yet, what do you want from them?

Maybe a "Hey, we've already identified the problem"

I just reported this problem to Valve, tired of this sh*t.

Поскорей бы решили эту проблему,а потом бы с DX 11 решали проблемы так как на 11 хотя бы идет но с лагами.

I had experienced the same issue (only on the 32-bit version) on my (old) laptop since the last patch. Upon updating my Display (Intel HD Graphics) driver to the latest version as provided by my laptop's manufacturer (8.15.10.2281) the issue has been resolved and I am able to load the 32-bit version with all background graphics, etc.

guess we just have to accept our hardware is no longer good enough for PoE, it was nice ride while it lasted. Will be back when I have spare for better machine.

"

Taudlitz wrote:

guess we just have to accept our hardware is no longer good enough for PoE, it was nice ride while it lasted. Will be back when I have spare for better machine.

I don't accept that. Forcing people to have shadows turned on is silly, especially when shadows are one of the most resource-intensive OPTIONAL graphics in almost any game. Turning off shadows in almost any game immediately shows dramatic increases in FPS and performance.