Technical Support (Path of Exile 1) - Unplayable Lag/Sync Issues - Forum

" Soulreaver_chris wrote: hey all i think i figured it out. i keep desynchronize when i am quickly whirling blading around. so every once and a while it causes me to get stuck and not able to move at all or even pick up items or select things on the ground. so i got stuck a few ago... And i noticed my caps lock was on. i turned it off to type to my friend to tell him i had to relog,b/c i am stuck and all of a sudden it was caps when caps lock was off. So i started to push buttons, and it seems when i hit control.This made caps lock go off. when i hit shift and control it reset back to normal. i was no longer stuck. So after this last patch when the mouse was changed some how its messed up the keyboard, or when they switched the keys to not effect when chatting(control,alt or shift). this is causing an error loop i am thinking. almost a deadlock sorta. maybe i am wrong on that but i have been able to reproduce so far once. i am going to keep trying to get it to do it again. Ill report back soon with a /debug SS as well. Chris. I believe GGG improve the shift key due to recent patch. If u are using ranged attack, you now can hold shift to stop moving, while holding down the LMB on the target, and continue to attack it. Edit:- In short, you can just press and then release the shift button to attack. Perm. Retired from this unforgiving land of the Exiles. Self-impost EXILED. Last edited by starsg#0408 on Sep 7, 2012, 6:45:11 AM	Posted by starsg#0408 on Sep 6, 2012, 6:38:08 AM Quote this Post
hello, im from spain and my ISP is ONO, and i having latency problems in POE, normally i have 40-50ms in EU servers but i have 200-250ms in europe server, what should i do? tell me if you need any info about my connection	Posted by huma69#6930 on Dec 2, 2012, 7:19:32 PM Quote this Post
" huma69 wrote: hello, im from spain and my ISP is ONO, and i having latency problems in POE, normally i have 40-50ms in EU servers but i have 200-250ms in europe server, what should i do? tell me if you need any info about my connection Please download WinMTR and run it for at least 100 pings with eu.login.pathofexile.com as the "Host". Either post the output here or email it to me at support@grindinggear.com .	Posted by Thomas on Dec 3, 2012, 6:41:53 PM Grinding Gear Games Quote this Post
Hello, I've recently also started experiencing lattency issues inside the game. Most of the time I'm playing on a very smooth 16ms (Europe) but at times it goes completely apeshit and ramps up to 180+ms. Often during this time I can't hit anything with my ranger (shots hit visualy for me but dont impact/do damage). Or I take damage from attacks I clearly dodged on my screen (this has gotten me killed multiple times and forces me to stick to default league for the most part). I noticed for me this usually gets worse when I'm in a party, if I am my ping shoots up from 16ms being solo to well over 100, up to unplayable levels. At times I recieve spikes but more noticable is it when it just flatout goes crazy at a consistent 100-180ms. I downloaded WinMTR, should I try using it on eu.login.pathofexile.com or on the IP in the log file? Also, should I just use it when I'm already lagging?	Posted by DragonGuard#4095 on Dec 25, 2012, 4:58:47 PM Quote this Post
I'v had some lag/desync or similar problems recently. I even have a small video about it: http://www.youtube.com/watch?v=XhouK-8reoE WinMTR log: Spoiler " \|------------------------------------------------------------------------------------------\| \| WinMTR statistics \| \| Host - % \| Sent \| Recv \| Best \| Avrg \| Wrst \| Last \| \|------------------------------------------------\|------\|------\|------\|------\|------\|------\| \| NBG-416N - 0 \| 200 \| 200 \| 0 \| 0 \| 1 \| 0 \| \| 85-23-56-1.bb.dnainternet.fi - 0 \| 200 \| 200 \| 0 \| 1 \| 81 \| 0 \| \| oul1-tr1.dnaip.fi - 0 \| 200 \| 200 \| 1 \| 4 \| 56 \| 1 \| \| oul2-tr1.dnaip.fi - 0 \| 200 \| 200 \| 0 \| 1 \| 39 \| 1 \| \| oul1-tr1.dnaip.fi - 0 \| 200 \| 200 \| 11 \| 13 \| 69 \| 11 \| \| lah1-tr1.dnaip.fi - 0 \| 200 \| 200 \| 11 \| 12 \| 46 \| 11 \| \| hel5-tr3.dnaip.fi - 2 \| 192 \| 190 \| 11 \| 12 \| 55 \| 27 \| \| hel1-tr2.dnaip.fi - 0 \| 200 \| 200 \| 10 \| 13 \| 77 \| 11 \| \| 212.73.248.5 - 2 \| 188 \| 185 \| 10 \| 24 \| 204 \| 11 \| \| ae-8-8.ebr1.Dusseldorf1.Level3.net - 0 \| 200 \| 200 \| 42 \| 43 \| 95 \| 43 \| \| ae-7-7.ebr1.Dusseldorf1.Level3.net - 0 \| 200 \| 200 \| 42 \| 46 \| 72 \| 53 \| \| ae-45-45.ebr3.Frankfurt1.Level3.net - 0 \| 200 \| 200 \| 41 \| 41 \| 45 \| 41 \| \| ae-63-63.csw1.Frankfurt1.Level3.net - 0 \| 200 \| 200 \| 42 \| 46 \| 54 \| 53 \| \| ae-1-60.edge4.Frankfurt1.Level3.net - 3 \| 180 \| 175 \| 43 \| 43 \| 81 \| 43 \| \| 212.162.25.54 - 0 \| 200 \| 200 \| 43 \| 44 \| 101 \| 43 \| \| ae1.bbr01.eq01.ams02.networklayer.com - 1 \| 196 \| 195 \| 46 \| 47 \| 99 \| 84 \| \| ae5.dar02.sr01.ams01.networklayer.com - 0 \| 200 \| 200 \| 44 \| 44 \| 98 \| 44 \| \| po2.fcr01.sr01.ams01.networklayer.com - 3 \| 184 \| 180 \| 43 \| 45 \| 164 \| 51 \| \|159.253.137.130-static.reverse.softlayer.com - 0 \| 200 \| 200 \| 46 \| 46 \| 50 \| 46 \| \|________________________________________________\|______\|______\|______\|______\|______\|______\| WinMTR v0.92 GPL V2 by Appnor MSP - Fully Managed Hosting & Cloud Provider	Posted by Blah#3119 on Dec 26, 2012, 12:01:04 PM Quote this Post
Always DC when switching maps. Spoiler \|------------------------------------------------------------------------------------------\| \| WinMTR statistics \| \| Host - % \| Sent \| Recv \| Best \| Avrg \| Wrst \| Last \| \|------------------------------------------------\|------\|------\|------\|------\|------\|------\| \| 192.168.1.1 - 0 \| 482 \| 482 \| 1 \| 1 \| 7 \| 1 \| \| cm1.gamma176.maxonline.com.sg - 32 \| 214 \| 147 \| 0 \| 68 \| 193 \| 10 \| \| 172.20.32.17 - 22 \| 256 \| 200 \| 0 \| 70 \| 232 \| 7 \| \| 172.26.32.1 - 83 \| 112 \| 20 \| 0 \| 63 \| 133 \| 85 \| \| No response from host - 100 \| 96 \| 0 \| 0 \| 0 \| 0 \| 0 \| \| 172.20.7.90 - 66 \| 132 \| 45 \| 0 \| 82 \| 216 \| 61 \| \| 203.117.36.97 - 91 \| 104 \| 10 \| 0 \| 70 \| 98 \| 59 \| \| 203.117.34.214 - 87 \| 108 \| 15 \| 0 \| 96 \| 250 \| 119 \| \| 203.117.34.197 - 79 \| 116 \| 25 \| 0 \| 76 \| 138 \| 109 \| \| 203.117.36.26 - 87 \| 108 \| 15 \| 0 \| 79 \| 129 \| 124 \| \| No response from host - 100 \| 96 \| 0 \| 0 \| 0 \| 0 \| 0 \| \| No response from host - 100 \| 96 \| 0 \| 0 \| 0 \| 0 \| 0 \| \| No response from host - 100 \| 96 \| 0 \| 0 \| 0 \| 0 \| 0 \| \| 119.81.7.2-static.reverse.softlayer.com - 0 \| 481 \| 481 \| 12 \| 73 \| 354 \| 12 \| \|________________________________________________\|______\|______\|______\|______\|______\|______\| WinMTR v0.92 GPL V2 by Appnor MSP - Fully Managed Hosting & Cloud Provider	Posted by alvincheng#3137 on Jan 31, 2013, 9:48:17 PM Quote this Post
Same here. I've lost 2 hardcore char. that are 64-71 level! WinMTR Results Spoiler \|------------------------------------------------------------------------------------------\| \| WinMTR statistics \| \| Host - % \| Sent \| Recv \| Best \| Avrg \| Wrst \| Last \| \|------------------------------------------------\|------\|------\|------\|------\|------\|------\| \| 10.250.72.1 - 0 \| 45 \| 45 \| 154 \| 170 \| 234 \| 165 \| \| 63.141.198.1 - 0 \| 45 \| 45 \| 155 \| 171 \| 203 \| 170 \| \| xe-8-3-1.cr1.nyc2.us.nlayer.net - 0 \| 45 \| 45 \| 154 \| 167 \| 204 \| 157 \| \| vlan-77.ar2.nyc3.us.nlayer.net - 0 \| 45 \| 45 \| 156 \| 171 \| 205 \| 164 \| \| as2914.ae9.ar2.nyc3.us.nlayer.net - 0 \| 45 \| 45 \| 156 \| 172 \| 204 \| 183 \| \| ae-1.r22.nycmny01.us.bb.gin.ntt.net - 0 \| 45 \| 45 \| 156 \| 176 \| 220 \| 181 \| \| as-1.r22.londen03.uk.bb.gin.ntt.net - 0 \| 45 \| 45 \| 234 \| 252 \| 277 \| 241 \| \| ae-0.r23.londen03.uk.bb.gin.ntt.net - 0 \| 45 \| 45 \| 227 \| 246 \| 287 \| 259 \| \| ae-3.r22.amstnl02.nl.bb.gin.ntt.net - 0 \| 45 \| 45 \| 237 \| 259 \| 317 \| 259 \| \| ae-2.r03.amstnl02.nl.bb.gin.ntt.net - 0 \| 45 \| 45 \| 229 \| 244 \| 269 \| 229 \| \|ae11.bbr01.eq01.ams02.networklayer.com.64.20.81.in-addr.arpa - 0 \| 45 \| 45 \| 232 \| 253 \| 282 \| 232 \| \| ae6.dar01.sr01.ams01.networklayer.com - 0 \| 45 \| 45 \| 234 \| 253 \| 283 \| 259 \| \| po2.fcr01.sr01.ams01.networklayer.com - 14 \| 29 \| 25 \| 232 \| 248 \| 287 \| 245 \| \|37.58.67.210-static.reverse.softlayer.com - 0 \| 45 \| 45 \| 233 \| 256 \| 283 \| 259 \| \|________________________________________________\|______\|______\|______\|______\|______\|______\| WinMTR v0.92 GPL V2 by Appnor MSP - Fully Managed Hosting & Cloud Provider IGN - CrackTheWorld Last edited by yomaner#6401 on Feb 16, 2013, 5:10:34 PM	Posted by yomaner#6401 on Feb 16, 2013, 5:09:55 PM Quote this Post
It's a very dangerous time to level the last few days. Not sure how the Hardcore league has been running but the default league is broken for many players. Maybe instead of having a 1 minute patch the guys at GGG can shut down the game and get some real maintenance done at some point in the near future at off peak hours?. It feels like the game is being played in slowmotion right now. Nobody wants downtime but this problem needs to be addressed properly.	Posted by Diablo3replacement#2055 on Feb 26, 2013, 6:36:20 PM Quote this Post
" Diablo3replacement wrote: It's a very dangerous time to level the last few days. Not sure how the Hardcore league has been running but the default league is broken for many players. Maybe instead of having a 1 minute patch the guys at GGG can shut down the game and get some real maintenance done at some point in the near future at off peak hours?. It feels like the game is being played in slowmotion right now. Nobody wants downtime but this problem needs to be addressed properly. idd, it's been horrible for me last few days, my internet's perfect except insane lag spikes to poe, changes between one map and another.	Posted by zheavy#7737 on Feb 27, 2013, 4:57:24 AM Quote this Post
I can't play POE anymore, it is just too frustrating. I have always had a shabby connection that has packet loss, yet I can play other games. Sure I get lag sometimes, maybe a spike, but on POE I get lag plateaus. I go from 100ms to 1000ms and it stays at 1000ms with no fluctuation for 30 seconds - 2 minutes. I think if there is a packet lost the POE server waits until a timeout has been reached to resend a packet which is unacceptable. There are no other choices for upgrading my connection unfortunately or I would have years ago. PS. FWIW, when I get into these plateaus, I can log off and back on practically instantly, IE, manually force packets to be resent. Last edited by Swissy#1630 on Feb 27, 2013, 1:40:13 PM	Posted by Swissy#1630 on Feb 27, 2013, 1:38:37 PM Quote this Post