Poor customer service, bad business

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Elynole wrote:

If you've followed the game, and the developers. Then you'd know that they had stated that things would periodically go on sale from time to time. Everytime something goes on sale, do you think you should get your money back on it?

I personally bought over 100 stash tabs prior to OB, and while it sucks that I could of got them cheaper, I did get the satisfaction in using them while I was in Closed Beta. Personally, posts like this are distasteful and airing out dirty laundry on the forums is not the way to go. I'd ask you to go back and try to get money back for anything that you've bought in the past at stores when the item does go on sale, or is sold in bulk...you'd be laughed at by the store...which is exactly what I'm doing about this now.

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frostbird wrote:

So you're calling GGG a bad business with poor customer service because they didn't give you free stuff? Stop whining, you ingrate. I wish I had the money to be a gold supporter but I don't, so don't complain that they doing everything expected of them (and more in most other cases).

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PureLaine wrote:

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GoatForSale wrote:

your upset about $4?

you put $250 in a F2P game and your upset about $4.

I did the premium stash upgrade on all my tabs and i had bought a number during CB yes it would have been nice to just buy the 6 premium once it was available but wtv I spend more then that on a coffee.

It isn't poor customer service. Its pretty common practice to not refund mtx.

It is not like if I bought those long ago, it was LAST WEEK, and they tell me I could be exploiting.

And how can you tell it is 4$ ? I have put any amount.

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PureLaine wrote:

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Elynole wrote:

If you've followed the game, and the developers. Then you'd know that they had stated that things would periodically go on sale from time to time. Everytime something goes on sale, do you think you should get your money back on it?

I personally bought over 100 stash tabs prior to OB, and while it sucks that I could of got them cheaper, I did get the satisfaction in using them while I was in Closed Beta. Personally, posts like this are distasteful and airing out dirty laundry on the forums is not the way to go. I'd ask you to go back and try to get money back for anything that you've bought in the past at stores when the item does go on sale, or is sold in bulk...you'd be laughed at by the store...which is exactly what I'm doing about this now.

In my country if I buy a good then the price drops the following week if I comeback at the store they will exchange or credit the difference. It is common business practice here in Canada.

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PureLaine wrote:

In my country if I buy a good then the price drops the following week if I comeback at the store they will exchange or credit the difference. It is common business practice here in Canada.

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Elynole wrote:

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PureLaine wrote:

In my country if I buy a good then the price drops the following week if I comeback at the store they will exchange or credit the difference. It is common business practice here in Canada.

Really? Sounds like a poor business model.

Item A costs 20 dollars, you buy it.

Item A goes on sale for 17 dollars, for 3 days. You're mad because you just *lost* 3 dollars.

Item A goes off sale 3 days later, person walks into the store a week later and demands that they get Item A for 17 dollars since it was on sale a week ago.

Don't you think this is a bit absurd? That's exactly the same concept but reversed. Regardless of when the sale happens, if you don't buy the item before the sale then that sucks for you but that's why they have SALES.