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Whenever support gets back to someone regarding the adding together of multiple point packs let us know! I don't want to bother them again.
Yes, I second that.
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Posted byBhayaon Jun 11, 2013, 5:12:01 AM
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OK the problem was that the total was automatically adjusted and I thought it was $10 instead of $30, so I don't qualify for the supporter pack. If anyone else is as dumb as me, now you know why it won't work.
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Posted byganjfiendon Jun 11, 2013, 6:54:07 AM
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OK the problem was that the total was automatically adjusted and I thought it was $10 instead of $30, so I don't qualify for the supporter pack. If anyone else is as dumb as me, now you know why it won't work.
If you click upgrade then the price is the difference between what you want to upgrade from and the supporter packs cost.
You can go to shop -> purchase and you can see what the full price for each supporter pack is.
I hope this helps everyone who has questions about upgrading a single point pack to a supporter pack.
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Posted byDeletedon Jun 11, 2013, 7:14:40 AM
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I have 3 * $20 pack.. only upgrade for there.. there is a way to apply the 3 * $20 ... to upgrade from a $60 pack? also I´m a silver sup
Email support@grindinggear.com for help with this. Multiple purchase upgrades need to be handled through them. They have a backlog of about 500 emails or so but they will get back to you.
ty peachii... sending mail =)
Wise words buff -> balance <- nerf , need to happen , deal with it
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Posted byPabloCapponeon Jun 11, 2013, 7:34:42 AMAlpha Member
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Any word on specifying a size for tee-shirts and how to pick which shirt when we have pick one?
Also had a transaction error (it said the transaction encountered problems) and ended up with a double transaction. Hoping I can get the faulty transaction reversed sooner rather than later :)
Awsome stuff though GGG, keep up the good work!
Just a follow up to my earlier post. GGG support got me fixed up last night. They do a great job supporting a great product. Thanks to Peachii for some infos as well!
Hey...is this thing on?
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Posted byLostFormon Jun 11, 2013, 9:44:37 AM
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I keep checking my email for a response. D:
I wired my laptop to tv with refresh macro every 2 mins.
Never wanted to give money away this much xD
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Posted byJyssion Jun 11, 2013, 9:54:58 AM
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I too, but I could not wait and upgrade the only one of the packages
:)
IGN:Shiirl
Exile from d3 Last edited by grond on Jun 11, 2013, 10:07:31 AM
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Posted bygrondon Jun 11, 2013, 10:05:53 AM
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Thanks for your support! We should be able to work something out with
your, but unfortunately the staff members who handle these types of
request are not currently in the office. I will forward this on for
you and we will get back to you as soon as we can with more
information.
Please be aware that we have a rather large amount of these requests
to process, so it may take us awhile to get back to you, but we
definitely will reply to you as soon as we can! :)
Regards,
Henry
I feel loved :3
IGN: Salamanders
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Posted byLugorcorpon Jun 11, 2013, 2:16:26 PM
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Thanks for your support! We should be able to work something out with
your, but unfortunately the staff members who handle these types of
request are not currently in the office. I will forward this on for
you and we will get back to you as soon as we can with more
information.
Please be aware that we have a rather large amount of these requests
to process, so it may take us awhile to get back to you, but we
definitely will reply to you as soon as we can! :)
Regards,
Henry
I feel loved :3
It's an illusion. ;-) Everybody got the same letter (with small variations). If you got it today, then the "memebers who are not currently in the office" have not come to work for 3 days already. Fire them Chris! Fire them! xD :P
Last edited by Bhaya on Jun 11, 2013, 5:46:29 PM
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Posted byBhayaon Jun 11, 2013, 5:45:13 PM
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Thanks for your support! We should be able to work something out with
your, but unfortunately the staff members who handle these types of
request are not currently in the office. I will forward this on for
you and we will get back to you as soon as we can with more
information.
Please be aware that we have a rather large amount of these requests
to process, so it may take us awhile to get back to you, but we
definitely will reply to you as soon as we can! :)
Regards,
Henry
I feel loved :3
It's an illusion. ;-) Everybody got the same letter (with small variations). If you got it today, then the "memebers who are not currently in the office" have not come to work for 3 days already. Fire them Chris! Fire them! xD :P
I think it's just because it was night in New Zealand :)
It's now 10:28 AM, so I bet they are already powering through all those requests for us. Just like they did yesterday. ;)
IGN: MistressUniverse
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Posted byDeuterostomeson Jun 11, 2013, 6:30:35 PM
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