Lag spike on Washington and Texas server

At this point, I don't think this is a problem with the servers themselves or the local network. I suspect that there is a problem with a peer downstream.

If anyone would like to assist in troubleshooting this, I have a couple of addresses you can gather a traceroute to using WinMTR.

  • wdc-unity-test.pathofexile.com
  • wdc-ibm-test.pathofexile.com


If you want to run one to the instance server you're connected to and having issues with, there is a short guide here:
Collecting a more accurate traceroute

To collect a more accurate WinMTR test to the server you're playing on, please follow the below:

1. Open your Path of Exile log.

Default locations:
  • Steam: C:\Program Files (x86)\Steam\steamapps\common\Path of Exile\logs\Client.txt
  • Stand-alone: C:\Program Files (x86)\Grinding Gear Games\Path of Exile\logs\Client.txt

2. Scroll to the bottom, and find the last log line that looks like this:
"
1970/01/01 00:00:00 12345678 123 [INFO Client 1234] Connecting to instance server at x.x.x.x:6112

The IP address where x.x.x.x is, will be the IP of the server you're connecting to.

3. Download the latest version of WinMTR from here.

4. Open the app, enter the IP address you gatherer into the 'Host' box and hit Start.

5. Let it run for a couple of minutes, and hit Stop.

6. Click 'Copy Text to clipboard'. Paste this info into PasteBin (https://pastebin.com/) and post the link here.


Use pastebin, to post results, please. If posted directly the formatting is not so great.
I would recommend tracking your instance IPs when you experience problems, and see if you can narrow them down to a particular range. This sounds hauntingly familiar to a problem I had during Delirium, playing on the Texas gateway.

I discovered that every so often, I would get massive lag spikes and unplayable instances, but a good portion of the time, everything was fine. Checking Client.txt when problems occurred led me to the conclusion that every instance I got in the 45.35.x.x range would be problematic. Everything else was fine. I traced this to Psychz Networks, out of Dallas TX. I documented just about everything I could and spent about 2 weeks trading emails with Support, and didn't really get a resolution.

It's my belief that sometimes, a pool of instances from a particular provider will just be bad, and if you're unlucky enough to hit one of those instances from your connected gateway, then you're kinda just screwed for that map/area. Maybe the same sort of thing is happening here again, and it can be narrowed down by instance IP range.
"
Fitzy_GGG wrote:
At this point, I don't think this is a problem with the servers themselves or the local network. I suspect that there is a problem with a peer downstream.

If anyone would like to assist in troubleshooting this, I have a couple of addresses you can gather a traceroute to using WinMTR.

  • wdc-unity-test.pathofexile.com
  • wdc-ibm-test.pathofexile.com


If you want to run one to the instance server you're connected to and having issues with, there is a short guide here:
Collecting a more accurate traceroute

To collect a more accurate WinMTR test to the server you're playing on, please follow the below:

1. Open your Path of Exile log.

Default locations:
  • Steam: C:\Program Files (x86)\Steam\steamapps\common\Path of Exile\logs\Client.txt
  • Stand-alone: C:\Program Files (x86)\Grinding Gear Games\Path of Exile\logs\Client.txt

2. Scroll to the bottom, and find the last log line that looks like this:
"
1970/01/01 00:00:00 12345678 123 [INFO Client 1234] Connecting to instance server at x.x.x.x:6112

The IP address where x.x.x.x is, will be the IP of the server you're connecting to.

3. Download the latest version of WinMTR from here.

4. Open the app, enter the IP address you gatherer into the 'Host' box and hit Start.

5. Let it run for a couple of minutes, and hit Stop.

6. Click 'Copy Text to clipboard'. Paste this info into PasteBin (https://pastebin.com/) and post the link here.


FFS I did it wrong again hold on
Last edited by Br00ksy on Jul 6, 2020, 12:39:03 AM
"
It's not working for me..


Don't put the port number in - just the ip address.
"
Fitzy_GGG wrote:
"
It's not working for me..


Don't put the port number in - just the ip address.


I figured it out lol and posted it
This is just standing in my hideout

|------------------------------------------------------------------------------------------|

| WinMTR statistics |

| Host - % | Sent | Recv | Best | Avrg | Wrst | Last |

|------------------------------------------------|------|------|------|------|------|------|

| RAC2V1S - 0 | 121 | 121 | 0 | 4 | 17 | 10 |

| 142.254.213.37 - 0 | 121 | 121 | 7 | 13 | 31 | 14 |

| 24.58.242.21 - 0 | 120 | 120 | 19 | 48 | 335 | 30 |

| agg75.esyrnyaw02r.northeast.rr.com - 0 | 121 | 121 | 9 | 15 | 29 | 15 |

| agg27.rochnyei01r.northeast.rr.com - 0 | 121 | 121 | 12 | 21 | 33 | 14 |

|bu-ether13.tustca4200w-bcr00.tbone.rr.com - 0 | 121 | 121 | 24 | 31 | 75 | 30 |

| 0.ae0.pr1.chi10.tbone.rr.com - 0 | 121 | 121 | 24 | 32 | 84 | 24 |

|be-201-pe01.350ecermak.il.ibone.comcast.net - 0 | 120 | 120 | 24 | 30 | 45 | 31 |

|be-2401-cs04.350ecermak.il.ibone.comcast.net - 0 | 121 | 121 | 25 | 30 | 45 | 25 |

|be-1414-cr14.350ecermak.il.ibone.comcast.net - 0 | 120 | 120 | 25 | 30 | 44 | 29 |

|be-301-cr12.pittsburgh.pa.ibone.comcast.net - 0 | 120 | 120 | 35 | 42 | 59 | 42 |

|be-1212-cs02.pittsburgh.pa.ibone.comcast.net - 0 | 120 | 120 | 36 | 41 | 56 | 41 |

|be-1211-cr11.pittsburgh.pa.ibone.comcast.net - 0 | 121 | 121 | 35 | 41 | 52 | 39 |

|be-301-cr12.ashburn.va.ibone.comcast.net - 0 | 120 | 120 | 35 | 42 | 84 | 36 |

|be-1112-cs01.ashburn.va.ibone.comcast.net - 0 | 120 | 120 | 35 | 41 | 57 | 42 |

|be-2101-pe01.ashburn.va.ibone.comcast.net - 0 | 121 | 121 | 35 | 40 | 55 | 46 |

| 75.149.228.62 - 0 | 121 | 121 | 35 | 42 | 112 | 43 |

| 66.242.0.245 - 0 | 121 | 121 | 36 | 43 | 63 | 39 |

| 66.242.12.150 - 0 | 121 | 121 | 35 | 40 | 58 | 37 |

|________________________________________________|______|______|______|______|______|______|

WinMTR v0.92 GPL V2 by Appnor MSP - Fully Managed Hosting & Cloud Provider
Last edited by Br00ksy on Jul 6, 2020, 12:41:45 AM
I don't see anything clearly amiss. Is the ping in your hideout averaging to about 40ms?
It's been like this the last couple of days, my latency goes from 100ish to over 2k. At first I thought it was my network but after founding this thread I now better...



If I choose Paris or Brasil servers I can play with no spikes but latency is 200+

Are there any updates on the fix?
I ended up running MTR on both of those links
wdc-unity-test.pathofexile.com : https://pastebin.com/GkgMUJcu
wdc-ibm-test.pathofexile.com : https://pastebin.com/8ZmUWCiK

If it has anything to do with it, my ping in my hideout is much higher than normal. Usually around 40-60ms but I've been sitting closer to 120-150ms lately. Ping upon entering a map goes back to around 60ms at first, but then the spikes and freezes happen after about 20-30 seconds.
From running a couple maps

---------------------------------------------------------------------------------------|

| WinMTR statistics |

| Host - % | Sent | Recv | Best | Avrg | Wrst | Last |

|------------------------------------------------|------|------|------|------|------|------|

| RAC2V1S - 0 | 980 | 980 | 0 | 3 | 27 | 5 |

| 142.254.213.37 - 1 | 974 | 973 | 6 | 13 | 33 | 12 |

| 24.58.242.21 - 0 | 977 | 977 | 13 | 50 | 346 | 33 |

| agg75.esyrnyaw02r.northeast.rr.com - 0 | 976 | 976 | 9 | 16 | 45 | 15 |

| agg27.rochnyei01r.northeast.rr.com - 0 | 978 | 978 | 12 | 22 | 45 | 19 |

|bu-ether13.tustca4200w-bcr00.tbone.rr.com - 0 | 976 | 976 | 24 | 33 | 94 | 29 |

| 0.ae0.pr1.chi10.tbone.rr.com - 0 | 978 | 978 | 23 | 33 | 121 | 29 |

|be-201-pe01.350ecermak.il.ibone.comcast.net - 0 | 977 | 977 | 24 | 31 | 54 | 44 |

|be-2401-cs04.350ecermak.il.ibone.comcast.net - 0 | 976 | 976 | 24 | 31 | 54 | 30 |

|be-1414-cr14.350ecermak.il.ibone.comcast.net - 0 | 978 | 978 | 25 | 31 | 50 | 28 |

|be-301-cr12.pittsburgh.pa.ibone.comcast.net - 0 | 973 | 973 | 35 | 42 | 62 | 44 |

|be-1212-cs02.pittsburgh.pa.ibone.comcast.net - 0 | 975 | 975 | 35 | 42 | 58 | 41 |

|be-1211-cr11.pittsburgh.pa.ibone.comcast.net - 0 | 975 | 975 | 35 | 42 | 67 | 36 |

|be-301-cr12.ashburn.va.ibone.comcast.net - 0 | 976 | 976 | 35 | 42 | 84 | 39 |

|be-1112-cs01.ashburn.va.ibone.comcast.net - 0 | 975 | 975 | 35 | 42 | 60 | 44 |

|be-2101-pe01.ashburn.va.ibone.comcast.net - 0 | 976 | 976 | 34 | 41 | 59 | 43 |

| 75.149.228.62 - 0 | 975 | 975 | 35 | 42 | 145 | 37 |

| 66.242.0.245 - 0 | 974 | 974 | 36 | 44 | 84 | 37 |

| 66.242.12.150 - 0 | 977 | 977 | 35 | 41 | 60 | 44 |

|________________________________________________|______|______|______|______|______|______|

WinMTR v0.92 GPL V2 by Appnor MSP - Fully Managed Hosting & Cloud Provider

Report Forum Post

Report Account:

Report Type

Additional Info