An unexpected disconnect occured - 3.0

Same problem here. DC on loading.

I am also disconnecting during loading of instances using DX11, and no such problems occur in DX9 EX. The FPS and quality drops significantly in DX9, but no disconnects and less stutter occurs in this mode. Hopefully a fix comes in the next patch. Otherwise, thanks for the hard work of the entire team and for providing a fantastic game.

HI guys. This problem also began to occur for me with new patch as well. I had tried all of the suggestions that I was intellectually able to understand but nothing seemed to help. (best fix I had was to run game in a small window when loading up and changing instances) but this only seemed to help slightly. Today I was mucking around in the properties and noticed that the compatibility was set for windows XP and I am using win 7. Switched it and so far no disconnects. Maybe someone with actual comp smarts can chime in here and say ..yeah that would do it, or nah doesnt really matter. I am uneducated when it comes to comp stuff. Perhaps the new patch switched modes on me or something.. but might be worth for some of you to check this setting and see if it is in line with the windows version you are using.

Whenever i try to play, i get thrown out of the game with the following error:An unexpected disconnection has happend(Or something close to that). First what happens is that my game characted freezes but the game graphics is still moving. Ive tried and researchd the problem myself, and all i could conclude in is that i have to do an WinMTR test. Which i have, and the result is her:
|------------------------------------------------------------------------------------------|
| WinMTR statistics |
| Host - % | Sent | Recv | Best | Avrg | Wrst | Last |
|------------------------------------------------|------|------|------|------|------|------|
| router.asus.com - 1 | 496 | 493 | 0 | 15 | 3582 | 865 |
| 10.134.192.1 - 1 | 496 | 493 | 3 | 26 | 3606 | 887 |
| ti0010a400-xe3-1-1.ti.telenor.net - 1 | 496 | 493 | 5 | 27 | 3606 | 886 |
| ti0010c400-ae1-0.ti.telenor.net - 1 | 496 | 493 | 5 | 28 | 3606 | 890 |
| ti0300c360-ae92-0.ti.telenor.net - 1 | 496 | 493 | 4 | 29 | 3606 | 888 |
| ti0300b400-ae0-0.ti.telenor.net - 1 | 496 | 493 | 4 | 28 | 3606 | 888 |
| 185.1.55.52 - 1 | 496 | 493 | 6 | 31 | 3606 | 890 |
| ae5.cbs01.vz01.osl02.networklayer.com - 1 | 496 | 493 | 9 | 29 | 3606 | 895 |
| ae3.bbr02.tg01.lon01.networklayer.com - 1 | 492 | 488 | 28 | 51 | 3620 | 911 |
| ae6.cbs01.tg01.lon01.networklayer.com - 48 | 178 | 94 | 0 | 45 | 133 | 38 |
| 2e.13.2da9.ip4.static.sl-reverse.com - 70 | 135 | 41 | 0 | 106 | 162 | 104 |
| ae0.cbs01.eq01.chi01.networklayer.com - 48 | 175 | 91 | 123 | 135 | 278 | 126 |
| ae1.cbs01.eq01.dal03.networklayer.com - 63 | 147 | 55 | 0 | 147 | 226 | 144 |
| ae33.bbr02.eq01.dal03.networklayer.com - 1 | 499 | 497 | 137 | 157 | 3760 | 145 |
| ae6.dar01.dal06.networklayer.com - 1 | 492 | 488 | 136 | 156 | 3724 | 1019 |
| po1.fcr01.sr02.dal06.networklayer.com - 33 | 223 | 151 | 0 | 159 | 506 | 488 |
| 7c.c9.f617.ip4.static.sl-reverse.com - 1 | 492 | 488 | 137 | 156 | 3725 | 1019 |
|________________________________________________|______|______|______|______|______|______|
WinMTR v0.92 GPL V2 by Appnor MSP - Fully Managed Hosting & Cloud Provider


Can someone please tell me what i should do to fix this problem.

Getting these disconnects once-twice per hour too since 3.0.0b. Nothing in the logs, besides the "abnormal disconnect - an unexpected disconnect" line without any error or debug information preceding or following it.

For me it doesn't change anything from DX11 to DX9 EX. Look like it's more server related to me because I could play without problems on the morning this week and then arround twelve a clock started to get a lot of disconnection.

Sadly, I ripped my 4th Hardcore character due to this problem. It disconnects me only in fights, mostly in the middle of an area. So far noticed that it happens more often on new designed areas, maybe coincidence, maybe not.

Here is my last disconnect:

2017/08/19 12:00:40 613078484 981 [INFO Client 15520] : You have entered The Cathedral Rooftop.
2017/08/19 12:00:41 613078546 cab [DEBUG Client 15520] Entering area 1_5_8
2017/08/19 12:00:41 613079171 1fa [DEBUG Client 15520] ClientInternalActor::NotifyOtherClientsAreaLoadComplete - players.size() = 0
2017/08/19 12:01:25 613123359 611 [INFO Client 15520] Abnormal disconnect: An unexpected disconnection occurred.

Since most people posted similar message, im certain it is connected to InternalActor (does it load further areas in the background?).

Since I play only hardcore and keep RIPing to this disconnects, I will stop playing until I see a fix note in the patch notes. Not mad at you GGG, just currently it is a waste of time to play PoE on Hardcore for people encountering this problem.

Hope you fix it soon!

Thanks,
~ForestWolf

Got the same problem since 3.0. every teleport, wp and instance entrance is a gamble, will I get DC? and usually, i do. But since 3.0.1 I can't even log in the game, and if I succeed after 10 attempts I get DC when I try to leave town. I play through steam but I'm downloading a clear client to see if steam is the problem. Also, i will try to connect through LTE to see if this is something with my connection. However, I monitored my CPU, GPU, RAM and Network during the Game and DC and it seems my PC is not the problem, nor I think my connection.

i cant even enter the game..

I was able to stop the disconnects by switching from DX11 to DX9, but ever since the latest patch this no longer works for me.