An unexpected disconnect occured - 3.0

When I started playing in 3.0 I got unexpected disconnect approximately every 1-2h. Since I play on hardcore my character died to it and so I want to try to fix it.
When I read the Client file I noticed that most disconnection include following:
Spoiler
2017/08/05 11:38:27 3023612002 1fa [DEBUG Client 11536] ClientInternalActor::NotifyOtherClientsAreaLoadComplete - players.size() = 0
2017/08/05 11:39:00 3023644980 611 [INFO Client 11536] Abnormal disconnect: An unexpected disconnection occurred.

Same for the disconnect before that
Spoiler
2017/08/05 04:47:58 2998982673 1fa [DEBUG Client 18044] ClientInternalActor::NotifyOtherClientsAreaLoadComplete - players.size() = 0
2017/08/05 04:48:09 2998994280 611 [INFO Client 18044] Abnormal disconnect: An unexpected disconnection occurred.

Also when I googled the problem it seems a lof of similar disconnects have been in the beta. Sadly I cannot acces the beta forum.
Last edited by Siccers on Aug 5, 2017, 11:56:51 AM
Last bumped on Dec 27, 2018, 6:31:04 PM
I'm getting it a lot when going to town, so much infact I never TP and only use WP as I'm still lvling... But once I start rotations this'll ruin me :s
Sometimes you have to open a portal to refill flask or sell items. Also on my current character I also try to avoid it.
same here dcs pretty mutch every half-hour
had probably like 50 already from 3.00 release to today
I didn't have this much since launch, but here i tried to login and it was kinda funny, here's the log with chat messages cut and highlighted disconnects :
Spoiler
2017/08/06 20:28:07 ***** LOG FILE OPENING *****
2017/08/06 20:28:08 4001285 8d [INFO Client 2112] Enumerated adapter: AMD Radeon HD 7800 Series
2017/08/06 20:28:08 4001441 254 [INFO Client 2112] Enumerated device for adapter: AMD Radeon HD 7800 Series. Selected feature level: 45056. Max feature level: 45056
2017/08/06 20:28:08 4001456 145 [INFO Client 2112] Enumerated output for adapter AMD Radeon HD 7800 Series of \\.\DISPLAY1
2017/08/06 20:28:08 4001597 360 [DEBUG Client 2112] CreateSwapChain: SetFullScreenState 0
2017/08/06 20:28:08 4001597 3bf [INFO Client 2112] [DirectX] Runtime version = 11.1
2017/08/06 20:28:08 4001597 3c0 [INFO Client 2112] [DirectX] Feature Level = 11.0
2017/08/06 20:28:08 4001597 3c1 [INFO Client 2112] [DirectX] Driver Command Lists = NO
2017/08/06 20:28:08 4001597 3c2 [INFO Client 2112] [DirectX] Driver Concurrent Creates = YES
2017/08/06 20:28:08 4001597 3c3 [INFO Client 2112] [DirectX] Driver Constant Buffer Offsetting = NO
2017/08/06 20:30:11 4124151 8e [INFO Client 2112] Async connecting to fra.login.pathofexile.com:20481
2017/08/06 20:30:11 4124260 b0 [INFO Client 2112] Connected to fra.login.pathofexile.com in 31ms.
2017/08/06 20:31:20 4193057 aa6 [DEBUG Client 2112] Got Instance Details from login server
2017/08/06 20:31:23 4196317 ac6 [INFO Client 2112] Just before calling client instance session
2017/08/06 20:31:23 4196317 e8 [INFO Client 2112] Connecting to instance server at 146.0.234.226:6112
2017/08/06 20:31:23 4196364 14c [DEBUG Client 2112] Connect time to instance server was 15ms
2017/08/06 20:31:23 4196411 30e [INFO Client 2112] Abnormal disconnect: Your authentication for instance transfer was invalid.
2017/08/06 20:31:45 4217830 269 [INFO Client 2112] Abnormal disconnect: An unexpected disconnection occurred.
2017/08/06 20:31:49 4222245 8e [INFO Client 2112] Async connecting to fra3.login.pathofexile.com:20481
2017/08/06 20:31:49 4222338 b0 [INFO Client 2112] Connected to fra3.login.pathofexile.com in 31ms.
2017/08/06 20:31:53 4225989 aa6 [DEBUG Client 2112] Got Instance Details from login server
2017/08/06 20:31:53 4226113 ac6 [INFO Client 2112] Just before calling client instance session
2017/08/06 20:31:53 4226113 e8 [INFO Client 2112] Connecting to instance server at 85.195.87.165:6112
2017/08/06 20:31:53 4226145 14c [DEBUG Client 2112] Connect time to instance server was 16ms
2017/08/06 20:32:39 4271978 981 [INFO Client 2112] : You have entered Oriath Docks.
2017/08/06 20:32:43 4275753 cab [DEBUG Client 2112] Entering area 2_10_town
2017/08/06 20:33:25 4317795 981 [INFO Client 2112] : You have joined global chat channel 57 English.
2017/08/06 20:33:25 4317795 981 [INFO Client 2112] : You have joined trade chat channel 5 055 English.
2017/08/06 20:33:34 4326859 611 [INFO Client 2112] Abnormal disconnect: An unexpected disconnection occurred.
2017/08/06 20:34:26 4379026 8e [INFO Client 2112] Async connecting to fra2.login.pathofexile.com:20481
2017/08/06 20:34:26 4379150 b0 [INFO Client 2112] Connected to fra2.login.pathofexile.com in 31ms.
2017/08/06 20:34:29 4382364 aa6 [DEBUG Client 2112] Got Instance Details from login server
2017/08/06 20:34:29 4382411 ac6 [INFO Client 2112] Just before calling client instance session
2017/08/06 20:34:29 4382411 e8 [INFO Client 2112] Connecting to instance server at 185.19.216.255:6112
2017/08/06 20:34:29 4382442 14c [DEBUG Client 2112] Connect time to instance server was 15ms
2017/08/06 20:34:40 4393362 981 [INFO Client 2112] : You have entered Oriath Docks.
2017/08/06 20:34:42 4394891 cab [DEBUG Client 2112] Entering area 2_10_town
2017/08/06 20:35:12 4425077 981 [INFO Client 2112] : You have joined global chat channel 8 English.
2017/08/06 20:35:12 4425077 981 [INFO Client 2112] : You have joined trade chat channel 5 055 English.
2017/08/06 20:35:16 4428790 611 [INFO Client 2112] Abnormal disconnect: An unexpected disconnection occurred.
2017/08/06 20:35:18 4431692 8e [INFO Client 2112] Async connecting to fra.login.pathofexile.com:20481
2017/08/06 20:35:19 4431723 b0 [INFO Client 2112] Connected to fra.login.pathofexile.com in 15ms.
2017/08/06 20:35:22 4434936 aa6 [DEBUG Client 2112] Got Instance Details from login server
2017/08/06 20:35:22 4434952 ac6 [INFO Client 2112] Just before calling client instance session
2017/08/06 20:35:22 4434968 e8 [INFO Client 2112] Connecting to instance server at 85.195.88.139:6112
2017/08/06 20:35:22 4435014 14c [DEBUG Client 2112] Connect time to instance server was 15ms
2017/08/06 20:35:23 4435794 981 [INFO Client 2112] : You have entered Oriath Docks.
2017/08/06 20:35:23 4435810 cab [DEBUG Client 2112] Entering area 2_10_town
2017/08/06 20:35:41 4453734 981 [INFO Client 2112] : You have joined global chat channel 820 English.
2017/08/06 20:35:41 4453734 981 [INFO Client 2112] : You have joined trade chat channel 5 055 English.
2017/08/06 20:35:52 4465684 1fa [DEBUG Client 2112] ClientInternalActor::NotifyOtherClientsAreaLoadComplete - players.size() = 4
2017/08/06 20:35:52 4465684 200 [DEBUG Client 2112] ClientInternalActor::NotifyOtherClientsAreaLoadComplete - Calling ClientAreaLoadComplete() on other client
2017/08/06 20:35:52 4465684 200 [DEBUG Client 2112] ClientInternalActor::NotifyOtherClientsAreaLoadComplete - Calling ClientAreaLoadComplete() on other client
2017/08/06 20:35:52 4465684 200 [DEBUG Client 2112] ClientInternalActor::NotifyOtherClientsAreaLoadComplete - Calling ClientAreaLoadComplete() on other client
2017/08/06 20:35:52 4465684 200 [DEBUG Client 2112] ClientInternalActor::NotifyOtherClientsAreaLoadComplete - Calling ClientAreaLoadComplete() on other client
2017/08/06 20:36:06 4478929 aa6 [DEBUG Client 2112] Got Instance Details from login server
2017/08/06 20:36:06 4478960 ac6 [INFO Client 2112] Just before calling client instance session
2017/08/06 20:36:06 4478960 e8 [INFO Client 2112] Connecting to instance server at 85.195.107.23:6112
2017/08/06 20:36:06 4479022 14c [DEBUG Client 2112] Connect time to instance server was 31ms
2017/08/06 20:36:31 4504248 981 [INFO Client 2112] : You have entered Oriath.
2017/08/06 20:36:42 4515417 cab [DEBUG Client 2112] Entering area 2_11_town
2017/08/06 20:37:56 4588972 611 [INFO Client 2112] Abnormal disconnect: An unexpected disconnection occurred.
2017/08/06 20:38:03 4595976 8e [INFO Client 2112] Async connecting to fra3.login.pathofexile.com:20481
2017/08/06 20:38:03 4596007 b0 [INFO Client 2112] Connected to fra3.login.pathofexile.com in 31ms.
2017/08/06 20:38:07 4599939 aa6 [DEBUG Client 2112] Got Instance Details from login server
2017/08/06 20:38:07 4599954 ac6 [INFO Client 2112] Just before calling client instance session
2017/08/06 20:38:07 4599954 e8 [INFO Client 2112] Connecting to instance server at 85.195.85.187:6112
2017/08/06 20:38:07 4600001 14c [DEBUG Client 2112] Connect time to instance server was 31ms
2017/08/06 20:38:11 4604244 981 [INFO Client 2112] : You have entered Oriath.
2017/08/06 20:38:11 4604385 cab [DEBUG Client 2112] Entering area 2_11_town
2017/08/06 20:38:13 4606381 981 [INFO Client 2112] : You have joined global chat channel 820 English.
2017/08/06 20:38:13 4606381 981 [INFO Client 2112] : You have joined trade chat channel 5 055 English.
2017/08/06 20:38:15 4607988 1fa [DEBUG Client 2112] ClientInternalActor::NotifyOtherClientsAreaLoadComplete - players.size() = 7
2017/08/06 20:38:15 4607988 200 [DEBUG Client 2112] ClientInternalActor::NotifyOtherClientsAreaLoadComplete - Calling ClientAreaLoadComplete() on other client
2017/08/06 20:38:15 4607988 200 [DEBUG Client 2112] ClientInternalActor::NotifyOtherClientsAreaLoadComplete - Calling ClientAreaLoadComplete() on other client
2017/08/06 20:38:15 4607988 200 [DEBUG Client 2112] ClientInternalActor::NotifyOtherClientsAreaLoadComplete - Calling ClientAreaLoadComplete() on other client
2017/08/06 20:38:15 4607988 200 [DEBUG Client 2112] ClientInternalActor::NotifyOtherClientsAreaLoadComplete - Calling ClientAreaLoadComplete() on other client
2017/08/06 20:38:15 4607988 200 [DEBUG Client 2112] ClientInternalActor::NotifyOtherClientsAreaLoadComplete - Calling ClientAreaLoadComplete() on other client
2017/08/06 20:38:15 4607988 200 [DEBUG Client 2112] ClientInternalActor::NotifyOtherClientsAreaLoadComplete - Calling ClientAreaLoadComplete() on other client
2017/08/06 20:38:15 4607988 200 [DEBUG Client 2112] ClientInternalActor::NotifyOtherClientsAreaLoadComplete - Calling ClientAreaLoadComplete() on other client
2017/08/06 20:41:02 4775409 aa6 [DEBUG Client 2112] Got Instance Details from login server
2017/08/06 20:41:03 4776157 ac6 [INFO Client 2112] Just before calling client instance session
2017/08/06 20:41:03 4776157 e8 [INFO Client 2112] Connecting to instance server at 85.195.83.75:6112
2017/08/06 20:41:03 4776204 14c [DEBUG Client 2112] Connect time to instance server was 32ms
2017/08/06 20:41:13 4786500 981 [INFO Client 2112] : You have entered Enlightened Hideout.
2017/08/06 20:41:15 4787904 cab [DEBUG Client 2112] Entering area Hideout8_2
2017/08/06 20:41:44 4817576 611 [INFO Client 2112] Abnormal disconnect: An unexpected disconnection occurred.
2017/08/06 20:43:07 4900443 8e [INFO Client 2112] Async connecting to fra3.login.pathofexile.com:20481
2017/08/06 20:43:07 4900521 b0 [INFO Client 2112] Connected to fra3.login.pathofexile.com in 31ms.
2017/08/06 20:43:13 4906434 aa6 [DEBUG Client 2112] Got Instance Details from login server
2017/08/06 20:43:13 4906434 ac6 [INFO Client 2112] Just before calling client instance session
2017/08/06 20:43:13 4906434 e8 [INFO Client 2112] Connecting to instance server at 85.195.101.97:6112
2017/08/06 20:43:13 4906481 14c [DEBUG Client 2112] Connect time to instance server was 16ms
2017/08/06 20:43:14 4907401 981 [INFO Client 2112] : You have entered Oriath.
2017/08/06 20:43:14 4907448 cab [DEBUG Client 2112] Entering area 2_11_town
2017/08/06 20:43:15 4907900 981 [INFO Client 2112] : You have joined global chat channel 820 English.
2017/08/06 20:43:15 4907900 981 [INFO Client 2112] : You have joined trade chat channel 5 055 English.
2017/08/06 20:43:15 4908384 1fa [DEBUG Client 2112] ClientInternalActor::NotifyOtherClientsAreaLoadComplete - players.size() = 1
2017/08/06 20:43:15 4908384 200 [DEBUG Client 2112] ClientInternalActor::NotifyOtherClientsAreaLoadComplete - Calling ClientAreaLoadComplete() on other client
2017/08/06 20:43:28 4921519 aa6 [DEBUG Client 2112] Got Instance Details from login server
2017/08/06 20:43:28 4921519 ac6 [INFO Client 2112] Just before calling client instance session
2017/08/06 20:43:28 4921519 e8 [INFO Client 2112] Connecting to instance server at 146.0.226.141:6112
2017/08/06 20:43:28 4921581 14c [DEBUG Client 2112] Connect time to instance server was 31ms
2017/08/06 20:43:29 4922439 981 [INFO Client 2112] : You have entered Enlightened Hideout.
2017/08/06 20:43:29 4922455 cab [DEBUG Client 2112] Entering area Hideout8_2
2017/08/06 20:43:30 4922845 1fa [DEBUG Client 2112] ClientInternalActor::NotifyOtherClientsAreaLoadComplete - players.size() = 0

Edit: And another one trying to enter my first map since login.
Edit² : Seriously, it's unplayable, each new area = unexpected disconnect.
Last edited by Harest on Aug 6, 2017, 4:30:03 PM
THe error is stilll the same. Also if you enter the area normally the game also disonnects you.
2017/08/06 22:20:20 3148524592 cab [DEBUG Client 15300] Entering area 2_8_10
2017/08/06 22:20:26 3148530645 1fa [DEBUG Client 15300] ClientInternalActor::NotifyOtherClientsAreaLoadComplete - players.size() = 0
2017/08/06 22:20:59 3148563623 611 [INFO Client 15300] Abnormal disconnect: An unexpected disconnection occurred.

I tried entering the same area after relogging but the game always disconnected everytime I rejoined the area.
I already feared I couldn't enter the area at all but after I opened a new instance it was possible.
I had the same problem, was unplayable. Now i moved direct X 11 to direct X 9 and it works. Try it.
bump
usually DC happens when teleport to town.
had like 10 DCs in 10h ! 10 DCs ! they all happen when i transit form map to map DC happens on loading screen. this is pure BS when i use portal and DC then login finding out that it's closed ! 3 maps away without waypoints and i had a drop there ! GG,GGG.
not to mention,i had to go trought Square ST nightmare, died 10 tiems just to get to another map ! i died from this absurd BS ST more than i died from all acts combined and multiplied by 2 and NOW i have to do it AGAIN.no thnx. i quit. i spend hour to do ACT MAP and then DCd on loading screen ? bye.
Last edited by Nibelton on Aug 7, 2017, 8:52:57 PM
I'm experiencing the same problem too. I get disconnects when entering town or a new area quite often. I hear the sound of the area but a blank screen then after a moment I get sent back to the log in screen. With a message saying Unexpected Disconnect Occurred.
Same thing, unexpected dc occured every 3-4 loading screen...

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