The Amount of Time "Vacationing" is Actually Absurd

"

Phrazz#3529 wrote:

"

GregoryAdams#7051 wrote:

They can't be doing both.

Of course they can. Some are on vacation, some aren't. Some are working, some aren't. Not rocket science, is it? And I'm pretty sure they have several fixes and adjustments ready for the next patch. Hey, maybe they even have some mechanical updates for us over the weekend?

"

GregoryAdams#7051 wrote:

"

Burrtango#1840 wrote:

"

GregoryAdams#7051 wrote:

I'm so confused. I was never against anyone going on vacation.
I just find it weird that if the entire company going on vacation was always the non-negotiable part, they still scheduled the early access release just before it.

I know you're not against them going on vacation; you are contradicting yourself, and that was my point.

Wait, how am I contradicting myself?

GGG wrote that they will provide support during the entirety of the Early Access. That's what they said.
But now people are saying that they also decided to go on vacation.

So, either they're providing support during Early Access i.e. they're working, or they're going on vacation during Early Access i.e. they're not working.

They can't be doing both. So which is it?

"

GregoryAdams#7051 wrote:

The confusing part is people here on the forum claiming that none of them are working, the whole office is completely shut down, because it's the holidays.

"

Burrtango#1840 wrote:

You are contradicting yourself by saying they can go on vacation but also talking about what early access state is, and also talking about them not providing early access support.

So they can't go on vacation because they said they will be supporting it the entirety of early access? But they are allowed to go on vacation.

This is why I said this normal operation. Typically during vacation time information is gathered and patches are worked on. Just wait til 1st week in January when we get an update, as we always do after vacation time. GGG is here, reading, watching, and preparing. Many people here seem to not understand how this works, but there is plenty of information available to you should you search for it on reddit and these exact forums. They're gonna drop a preview on us, do some patching, work hard, and at the end of January, likely drop us a manifesto explaining their actions.

"

Phrazz#3529 wrote:

"

GregoryAdams#7051 wrote:

The confusing part is people here on the forum claiming that none of them are working, the whole office is completely shut down, because it's the holidays.

Of course some people are working. But probably not enough to make any official posts, updates or major patches. Everything being done now, is happening in the background, seeing first light the moment the next major patch is coming.

"

GregoryAdams#7051 wrote:

I see. I might have expressed myself incorrectly before.

My point is simply this: They can do whatever they wish, but they shouldn't say that they will do one thing and then do another.

So, generally speaking, they can of course close down the office and go on vacation. But in that case, they shouldn't claim that they will provide support during that time.
Or, since they said that they will provide support, they should do that, but that means that not all of them get to go on vacation. (This is, apparently, currently the case.)

So then, when people here on the forum claimed that there will be no support, since all of GGG are on vacation - that claim was simply false, if I understand correctly, yes?

"

Pestilence_PoE#6339 wrote:

Is it standard practice in NZ to just entirely shut down a company for vacation? We close on holidays and other than that we stagger time off throughout the year to not disrupt operations.

"

Burrtango#1840 wrote:

They are working. I promise you. There is zero way they come back to the office and have prepared hotfixes and major reworks without there being engineers and developers at work. They are not lying about providing support - it is just not currently being delivered at the pace that people are happy with, but this is a normal event that happens every year.

It is not a false claim - there is "no support" because we are not getting immediate fixes or responses until January. This loops back to me bringing up the semantic arguments - none of this matters in the grand scheme of things, the fact of the matter is there are employees gathering information and working throughout this period. The majority of the team are taking a much deserved break, but we will not see anything from GGG until the vacation period ends.

If you email support you will get a response. If there was an immediately gamebreaking issue, it would be hotfixed.

But we are not going to get the major balance patch until next week or the beginning of the week after.

"

Jabletron#5466 wrote:

Don't release your "early access" game right before the holidays then disappear claiming its holiday season. This is the biggest period in your company's history and you're leaving the part time bug fix guys to run your business. Where are you?

Your game has a tremendous amount of backlash right now.

Your streamers are going to get tired of falsely telling people this game is 95% good. Their financial gain is going to run its course. Some are beginning to let their feelings fester now.

Your biggest defenders are going to reach their honeymoon phase as well. The more casual audience is going to reach this map system and throw in the towel. This is happening now.

Your 'GiT GuD'ers and "ItS aN eArLy AcCeSs'ers are sounding more and more like the boy who cried wolf every day. I was one of them for a few days myself.

But now, there's simply no way you took the 10+ years of experience you gained from PoE and channeled it into PoE2, with us in mind. You just didn't. This game is bad, and right now the last thing you ought to be doing is claiming vacation time.

Every core staff member should be in office. Updates should be presented. Want to have a conversation with anyone? Doesn't seem like it. Where are your interviews with members of the community?

GGG, it's been 11 days since your last announcement and if you intend to make it another 11, things will get really, really loud. I'm telling you, your streamers and influencers aren't far from letting it rip. Either they get tired of this game or their audience disappears because it got tired of this game.

Don't forget, you have pulled an Overwatch and let PoE1 stagnate at the same time. Weren't there only like 12 people working on PoE1, and you still had to skip a league?

This is an overarching statement on the game. There are so many specific problems that take too long to write out, and many build upon one another. Meaning your game is flawed from the ground up, there are no hotfixes for most of this.

For example, your intentional large map design is coupled with punishing choke points, PoE1 fast enemies, terrain which obscures vision, an aggressive amount of on death effects, etc. There is no patch for this. This is the fundamental design of your game, and it is wrong and bad. There is no reason you should be on vacation and not working right now to redesign this entirely. Unless you think this is good, in which case you better reallocate your resources back to PoE1 pretty soon because you aren't going to retain a player base here. You have a lot of yes men in the fanbase and they aren't going to steer you in the right direction. You need to rewrite every single map and replace the existing ones with better ones. Every. Single. One.

That's just one example of multiple issues creating a systemic flaw in the game.

I would hope you intend to open a dialogue pretty soon. For your sake. Man, these public figures aren't going to maintain a composure forever. And when they turn, or if their audience leaves them, they are going to turn on you. Maybe they already know things we don't but, considering your "vacation" I'm not so sure they do.