Crashes, 5700 XT AMD Issue?

Nevermind....didn't work. :-(
Last edited by Bulldog#1221 on Dec 15, 2019, 11:52:03 AM
Same issue everyone is describing, screen goes black followed by sound working but no response, tried alt-f4'ing with black screen but no fix.

8700k/5700XT Thermals look fine

Happens most often with pressing new league mechanic button, pc died, reloaded and tried it 3 more times in the same instance to make sure it wasn't random, crashed every time.

I did get a "The gpu will not respond to any more commandS" Error one time. Just the game crashed in this instance, not my pc. Hope info helps.
Windows 10 64-bit
Ryzen 5 3600X
MSI Radeon 5700 Mech OC
32 GB RAM

Game crashes repeatedly in the Ledge every 2 - 3 minutes after a metamorphosis encounter. Temperatures are fine (42 C on the GPU and 50 C on the CPU).

Game settings:

-Graphics all on max
-Vsync disabled
-Framerate capped to 150 fps
-Freesync 2 enabled

I guess I'm giving up on this league.

Edit: I'm having success with manually summoning Tane first and then moving forward. Could be placebo effect though.
Last edited by unhappymeal#2331 on Dec 15, 2019, 12:29:35 PM
**POSSIBLE WORKAROUND** ***UPDATE***

this seems to Help a bit for me at least, but I just crashed picking up a named organ :(

I have a 3600x and a 5700xt on a x570 motherboard and have experienced all these things as well. But I will say, someone on this forum pointed out that its only when you have an unknown/unnamed body part drop and try and pick it up or when you go to hit the metamorph button with the unknown/unnamed body part in your inventory. Since I've started avoiding the body parts that are unknown or unnamed, can't quite remember, I have not crashed one time. will update if I crash even while avoiding those body parts.
Last edited by eskka#1845 on Dec 15, 2019, 1:24:05 PM
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eskka wrote:
**POSSIBLE WORKAROUND**

I have a 3600x and a 5700xt on a x570 motherboard and have experienced all these things as well. But I will say, someone on this forum pointed out that its only when you have an unknown/unnamed body part drop and try and pick it up or when you go to hit the metamorph button with the unknown/unnamed body part in your inventory. Since I've started avoiding the body parts that are unknown or unnamed, can't quite remember, I have not crashed one time. will update if I crash even while avoiding those body parts.


Thats just false for many people including me, tane spawn triggers crashes but they happen at random points too.
Last edited by tgtom007#5884 on Dec 15, 2019, 12:29:10 PM
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eskka wrote:
**POSSIBLE WORKAROUND**

I have a 3600x and a 5700xt on a x570 motherboard and have experienced all these things as well. But I will say, someone on this forum pointed out that its only when you have an unknown/unnamed body part drop and try and pick it up or when you go to hit the metamorph button with the unknown/unnamed body part in your inventory. Since I've started avoiding the body parts that are unknown or unnamed, can't quite remember, I have not crashed one time. will update if I crash even while avoiding those body parts.


Both yesterday and today, I went into an area, and picked up a named organ, and when I hit the button to make the build-a-bear guy appear, the game crashed. I know it's anecdotal, but the unnamed thing isn't consistent.
Check my post on page 27 of this thread. I tested ashen fields over 20 times (new instances) both the automated summon and manual. No issues since updating to the latest radeon software and applying the settings as explained in my post.
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Koritama wrote:
After playing with the Radeon software settings, the crashes seem to have stopped completely with 5700

Go to Gaming -> Global graphics and use the setup from the screenshot.



reposting this as no1 is confirming whether they tried it and if it worked for them. Id say, update the thread only if u have supposed fixes since at this point we are just spamming and fixes are lost in previous pages.
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nelskers wrote:
but the unnamed thing isn't consistent.

Confirm that. Just picked up a named part and got crash in Gardens (another map to the list).
Launch parameters and loading in window (instead of borderless window) didn't help. Also didn't help turning off event sounds.
But then I accidentally pressed the button again... and the game didn't crash.
Last edited by FadingDuch#5485 on Dec 15, 2019, 12:46:08 PM
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schmonkes wrote:
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Pax55 wrote:
Would be really nice to get an official comment, even if that comment is "live with it, we literally have no idea how to fix this, go buy something from Nvidia rather". I would prefer "Unfortunately this is a complex one but we are working on it". But I'll take any aknowledgement of the issue at this point. Its been almost 2 days since the last GGG comment


"
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Pax55 wrote:
Would be really nice to get an official comment, even if that comment is "live with it, we literally have no idea how to fix this, go buy something from Nvidia rather". I would prefer "Unfortunately this is a complex one but we are working on it". But I'll take any aknowledgement of the issue at this point. Its been almost 2 days since the last GGG comment


Agree 100% it feels like we are ignored.
Any comment at this point would be welcome.


https://www.reddit.com/r/pathofexile/comments/earbkv/an_update_on_some_390_bugs/fawa1sb/


They bought a 5700 xt to reproduce it. Try other channels for information, reddit is always worth a try.
That was 16h ago. They still need to try it, reproduce, understand it. Also, some might say they need sleep. Remember, different time zones etc.....


Yes, I saw that, and I would still appreciate an update, 16 hours is enough time to sleep, test, reproduce and start figuring out what is wrong. Then, even if it's not fixed or understood, drop a message here and give an update. I don't expect them to not sleep or even concentrate solely on this, and I am fully aware that the world has different time zones. This thread has tons of views, its pretty opbvious this is affecting a lot of people. An update that takes 10 seconds to post wouldn't hurt.

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