Crashes, 5700 XT AMD Issue?

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Pax55 wrote:

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schmonkes wrote:

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Pax55 wrote:

Would be really nice to get an official comment, even if that comment is "live with it, we literally have no idea how to fix this, go buy something from Nvidia rather". I would prefer "Unfortunately this is a complex one but we are working on it". But I'll take any aknowledgement of the issue at this point. Its been almost 2 days since the last GGG comment

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Pax55 wrote:
Would be really nice to get an official comment, even if that comment is "live with it, we literally have no idea how to fix this, go buy something from Nvidia rather". I would prefer "Unfortunately this is a complex one but we are working on it". But I'll take any aknowledgement of the issue at this point. Its been almost 2 days since the last GGG comment


Agree 100% it feels like we are ignored.
Any comment at this point would be welcome.

https://www.reddit.com/r/pathofexile/comments/earbkv/an_update_on_some_390_bugs/fawa1sb/


They bought a 5700 xt to reproduce it. Try other channels for information, reddit is always worth a try.
That was 16h ago. They still need to try it, reproduce, understand it. Also, some might say they need sleep. Remember, different time zones etc.....

Yes, I saw that, and I would still appreciate an update, 16 hours is enough time to sleep, test, reproduce and start figuring out what is wrong. Then, even if it's not fixed or understood, drop a message here and give an update. I don't expect them to not sleep or even concentrate solely on this, and I am fully aware that the world has different time zones. This thread has tons of views, its pretty opbvious this is affecting a lot of people. An update that takes 10 seconds to post wouldn't hurt.

Why are they posting on Reddit instead of their own forum?

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Koritama wrote:

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Koritama wrote:

After playing with the Radeon software settings, the crashes seem to have stopped completely with 5700

Go to Gaming -> Global graphics and use the setup from the screenshot.

reposting this as no1 is confirming whether they tried it and if it worked for them. Id say, update the thread only if u have supposed fixes since at this point we are just spamming and fixes are lost in previous pages.

Worked for me in some 100% crash scenarios (like picking up organs in dried lake)! This could be the solution.

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schmonkes wrote:

https://www.reddit.com/r/pathofexile/comments/earbkv/an_update_on_some_390_bugs/fawa1sb/


They bought a 5700 xt to reproduce it. Try other channels for information, reddit is always worth a try.
That was 16h ago. They still need to try it, reproduce, understand it. Also, some might say they need sleep. Remember, different time zones etc.....

So they don't test their game on AMD hardware?

Fixed my Tane problem with this.
When you go into your steamapps\common\Path of Exile and delete your Shader folder you dont have any problems at all.

edit:
CachedHLSLShaders only this folder causes the crash so far the other Shader folder doesnt.

the workaround is open task manager and end task on all the AMD and RAdeon processes.

this is still working as of now.

edit: confirmed deleting the CachedHLSLShaders folder makes the game playable.

It started today for me, whenever thane spawns game crashes with following errors: (posting couple of them for tech staff)

Please fix this, game is unplayable right now

Amd Radeon R9 200 series , driver 19.12.2 (latest)



2019/12/15 20:51:46 72189390 c1 [CRIT Client 8260] [D3D11] CreateTexture2D: The GPU device instance has been suspended. Use GetDeviceRemovedReason to determine the appropriate action.

(GetDeviceRemovedReason: The GPU will not respond to more commands, most likely because of an invalid command passed by the calling application.

)
2019/12/15 20:52:05 72208437 a21 [CRIT Client 8260] [EXCEPTION] CreateTexture2D: The GPU device instance has been suspended. Use GetDeviceRemovedReason to determine the appropriate action.

(GetDeviceRemovedReason: The GPU will not respond to more commands, most likely because of an invalid command passed by the calling application.

)
2019/12/15 20:52:06 72208703 c1 [CRIT Client 8260] [D3D11] Map: The GPU device instance has been suspended. Use GetDeviceRemovedReason to determine the appropriate action.

(GetDeviceRemovedReason: The GPU will not respond to more commands, most likely because of an invalid command passed by the calling application.

)
2019/12/15 20:52:06 72208703 6db [WARN Client 8260] Failed to save minimap: Map: The GPU device instance has been suspended. Use GetDeviceRemovedReason to determine the appropriate action.

(GetDeviceRemovedReason: The GPU will not respond to more commands, most likely because of an invalid command passed by the calling application.

https://imgur.com/nCJeFlQ


I am having this issue as of today. Every time I try to start the game, I go into the skill tree and the game crashes.

edit 1: verified the game via steam and cleared the physical game installation on my pc. Also, re-did my settings. Still crash after using a skill. Pestilent strike seems fine, Withering Step too, but Plague-Bearer crashed my game.

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Morragh wrote:

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Koritama wrote:

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Koritama wrote:

After playing with the Radeon software settings, the crashes seem to have stopped completely with 5700

Go to Gaming -> Global graphics and use the setup from the screenshot.

reposting this as no1 is confirming whether they tried it and if it worked for them. Id say, update the thread only if u have supposed fixes since at this point we are just spamming and fixes are lost in previous pages.

Worked for me in some 100% crash scenarios (like picking up organs in dried lake)! This could be the solution.

My Radeon Settings looks different so I couldn't make this setup. But tried as far as I could (turned "Wait for sync" to "Always off" and turned on "Rad Anti-lag) - doesn't help.

I had a few crashes yesterday, but I didn't really notice any pattern. But today after I got to the mines, 50% of the time Tane spawns, the game crashes. I found that not picking up organs works, but that kind of defeats the whole purpose of playing the league though :(
Setting poe to high priority in task manager seems to postpone the crashes a bit, but the game will eventually crash when he spawns. I don't know if it's related or just coincidence.

Ryzen 7 1800x
Radeon RX 5700 XT
Corsair lpx 32gb
All drivers up to date.

I just started forcing a spawn of Tane. It seems to help me out and I haven't crashed since. I just do it every time I pick up an organ...