Common Technical Problems

Hello was wondering if its possible to gift a friend pack points so he can purchase things from ingame store?
having HUGE problem with servers since last patch (1.0.1c)

VERY OFTEN disconnects while loading instance (map, town, anyzone)


logs:

Spoiler

2013/11/23 17:45:21 18093916 7b [INFO Client 5572] Connecting to instance server at 37.58.67.236:6112
2013/11/23 17:45:42 18114929 1ad [INFO Client 5572] Abnormal disconnect: Failed to connect to instance
2013/11/23 17:45:47 18119703 4ae [DEBUG Client 5572] Got Instance Details from login server
2013/11/23 17:45:47 18119703 4bd [INFO Client 5572] Just before calling client instance session
2013/11/23 17:45:47 18119703 7b [INFO Client 5572] Connecting to instance server at 37.58.89.26:6112
2013/11/23 17:46:08 18140716 1ad [INFO Client 5572] Abnormal disconnect: Failed to connect to instance
2013/11/23 17:46:13 18146083 4ae [DEBUG Client 5572] Got Instance Details from login server
2013/11/23 17:46:13 18146083 4bd [INFO Client 5572] Just before calling client instance session
2013/11/23 17:46:13 18146083 7b [INFO Client 5572] Connecting to instance server at 37.58.89.27:6112
2013/11/23 17:46:14 18146348 5b [INFO Client 5572] Tile hash: 3909256236
2013/11/23 17:46:14 18146348 5c [INFO Client 5572] Doodad hash: 0

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2013/11/23 20:40:06 28578291 7b [INFO Client 5964] Connecting to instance server at 37.58.67.218:6112
2013/11/23 20:40:27 28599522 1ad [INFO Client 5964] Abnormal disconnect: Failed to connect to instance

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2013/11/23 20:43:23 28775414 4ae [DEBUG Client 5964] Got Instance Details from login server
2013/11/23 20:43:23 28775414 4bd [INFO Client 5964] Just before calling client instance session
2013/11/23 20:43:23 28775414 7b [INFO Client 5964] Connecting to instance server at 37.58.89.19:6112
2013/11/23 20:43:26 28778518 5b [INFO Client 5964] Tile hash: 3003813648
2013/11/23 20:43:26 28778518 5c [INFO Client 5964] Doodad hash: 0

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2013/11/23 21:01:47 29879745 7b [INFO Client 5964] Connecting to instance server at 37.58.89.29:6112
2013/11/23 21:02:08 29900742 1ad [INFO Client 5964] Abnormal disconnect: Failed to connect to instance
2013/11/23 21:02:14 29906312 4ae [DEBUG Client 5964] Got Instance Details from login server
2013/11/23 21:02:14 29906312 4bd [INFO Client 5964] Just before calling client instance session
2013/11/23 21:02:14 29906312 7b [INFO Client 5964] Connecting to instance server at 37.58.67.217:6112
2013/11/23 21:02:14 29906639 5b [INFO Client 5964] Tile hash: 3003813648
2013/11/23 21:02:14 29906639 5c [INFO Client 5964] Doodad hash: 0

---------------
2013/11/23 22:34:22 35435174 7b [INFO Client 5964] Connecting to instance server at 37.58.89.5:6112
2013/11/23 22:34:43 35456188 1ad [INFO Client 5964] Abnormal disconnect: Failed to connect to instance
2013/11/23 22:34:50 35463176 4ae [DEBUG Client 5964] Got Instance Details from login server
2013/11/23 22:34:50 35463176 4bd [INFO Client 5964] Just before calling client instance session
2013/11/23 22:34:50 35463176 7b [INFO Client 5964] Connecting to instance server at 37.58.89.26:6112
2013/11/23 22:34:51 35463504 5b [INFO Client 5964] Tile hash: 3003813648
2013/11/23 22:34:51 35463504 5c [INFO Client 5964] Doodad hash: 0

---------------
2013/11/23 23:03:22 37174273 7b [INFO Client 5964] Connecting to instance server at 37.58.67.218:6112
2013/11/23 23:03:43 37195287 1ad [INFO Client 5964] Abnormal disconnect: Failed to connect to instance
2013/11/23 23:04:07 37219685 335 [INFO Client 5964] Unable to connect to login server.
2013/11/23 23:04:18 37230247 4ae [DEBUG Client 5964] Got Instance Details from login server
2013/11/23 23:04:18 37230247 4bd [INFO Client 5964] Just before calling client instance session
2013/11/23 23:04:18 37230247 7b [INFO Client 5964] Connecting to instance server at 37.58.67.221:6112
2013/11/23 23:04:18 37230590 5b [INFO Client 5964] Tile hash: 3003813648
2013/11/23 23:04:18 37230590 5c [INFO Client 5964] Doodad hash: 0

-----------------
2013/11/24 01:51:50 47272031 7b [INFO Client 5964] Connecting to instance server at 37.58.67.217:6112
2013/11/24 01:52:11 47293029 1ad [INFO Client 5964] Abnormal disconnect: Failed to connect to instance
2013/11/24 01:52:29 47310938 4ae [DEBUG Client 5964] Got Instance Details from login server
2013/11/24 01:52:29 47310938 4bd [INFO Client 5964] Just before calling client instance session
2013/11/24 01:52:29 47310938 7b [INFO Client 5964] Connecting to instance server at 37.58.67.221:6112
2013/11/24 01:52:29 47311094 5b [INFO Client 5964] Tile hash: 3003813648
2013/11/24 01:52:29 47311094 5c [INFO Client 5964] Doodad hash: 0
IGN: Moralet
The game doesn't start, when I press launch on Steam nothing happens, but the process is still running.
It worked only the first time I played the game, but the next day nothing.
I run the packcheck and it said that everything was alright.
Hope I can solve the issue, the game looks really awesome :)
I don't know how it explain but when i'm load at Docks im diy at wp because mobs be too close to wp. When i'm load the dock i just see like my hp going down and aroun 4 dogs. Can't show screan. Can u do something with its problem?
when game start freez my screen. the game is running but i don't see anything. when i minimize game and back the screen see what i did.
Hi

I killed Dominus a few minutes ago and before I could get through the last port everything crashed. Now I am sitting in normal and in the waypoint system is no option for cruel.

How do I get there without killing Dominus again?

greets
feel the coldness of my heart ...
"
Hi

I killed Dominus a few minutes ago and before I could get through the last port everything crashed. Now I am sitting in normal and in the waypoint system is no option for cruel.

How do I get there without killing Dominus again?

greets


Why wouldn't you just kill him again? It's normal.. it takes about 15 minutes to get there.
anyone have problems with "Vaal Pact" ??
i can t log in game because u dont send me email with "enter Unclock CODE"
hello there i was reading of all types that could help me i did try run all the way reinstalled the game and it still pop up me same error so i will post there my error message maybe you can help me solve the problem thanks

http://s28.postimg.org/7oo5r6pod/has.jpg

http://s18.postimg.org/t1yuwf5vd/has2.jpg