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Thanks for the transparency
Can't expect every bug to be found before content hits live, unless we're simplifying to Path of Tic-Tac-Toe :P
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Posted by77x0on Nov 28, 2018, 6:53:41 AM
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"
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so u think if someone spends a lot of money on the game, in say, a short period of time, and gets banned for no good reason within a reasonable time frame following those purchases, that they are not entitled to compensation? people spend MTX on the game because there is a presumption that they would get to experience the full measure of the effects of that MTX thru stuff like virtual items. A denial of that is a typical 'non delivery of products & services' and if for some stupid reason, it ever gets to the point where it becomes a legal concern, then any legal mind will rule in favor of the plaintiff.
what i think happened is that the people who got banned were just unfortunate enough to legally scam a few whales, and they themselves were either non paying customers or customers who did not invest a significant amount of money into the game. personally i find the whole debacle a bit trivial and GGG in their infinite wisdom (of lack thereof) should have been able to revert all transactions and resolve the matter without having to resort to banning 4 people. these people will probably never spend any money on the game ever again, nor play it for that matter--and they will spread the word of their negative experience to their friends.
The fact that they banned those users, makes me more willing to spend money on this game.
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Posted bybionicpopeon Nov 28, 2018, 7:01:24 AM
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Jesus that is a colossal mistake
ProbablyGettingNerfed - L100 Occultist
Vinktarded - L100 Pathfinder
GoogleDiversityHire - L100 Necromancer
3.13 was the pinnacle of PoE. IVYS+1 Gang 4 Life.
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Posted byTheAshmakeron Nov 28, 2018, 7:03:35 AM
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Thanks for the quick fix and the post-mortem. Mistakes happen, no one is perfect.
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Posted bySc0p3zon Nov 28, 2018, 7:12:09 AM
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supreme handling of this disaster so it doesn't overshadow the betrayal hype.
i'm also glad so few people abused that situation to betray their fellow exiles.
age and treachery will triumph over youth and skill!
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Posted byvioon Nov 28, 2018, 7:31:24 AMAlpha Member
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monkaS
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Posted bySeverinus3on Nov 28, 2018, 7:34:18 AM
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Thank you for owning this, and the great communication. I wish all developers engaged as you guys do.
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Posted byDelivermeon Nov 28, 2018, 8:27:08 AM
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It's the associated friends that blow my mind. Can you imagine getting a message from your pal like, "hey, there's a bug, I just got logged into another user's account. Help me steal shit!" and then, instead of telling said pal to fuck off, you agree to help? What the actual fuck.
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Posted byWSLaFleuron Nov 28, 2018, 8:29:05 AM
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Holy crap!
"This Is A Buff" (Bex_GGG august 30, 2016)
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Posted bydiegodgo87on Nov 28, 2018, 8:37:38 AM
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"
"
so u think if someone spends a lot of money on the game, in say, a short period of time, and gets banned for no good reason within a reasonable time frame following those purchases, that they are not entitled to compensation? people spend MTX on the game because there is a presumption that they would get to experience the full measure of the effects of that MTX thru stuff like virtual items. A denial of that is a typical 'non delivery of products & services' and if for some stupid reason, it ever gets to the point where it becomes a legal concern, then any legal mind will rule in favor of the plaintiff.
what i think happened is that the people who got banned were just unfortunate enough to legally scam a few whales, and they themselves were either non paying customers or customers who did not invest a significant amount of money into the game. personally i find the whole debacle a bit trivial and GGG in their infinite wisdom (of lack thereof) should have been able to revert all transactions and resolve the matter without having to resort to banning 4 people. these people will probably never spend any money on the game ever again, nor play it for that matter--and they will spread the word of their negative experience to their friends.
Just ban him, GGG.
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Posted byKross0mon Nov 28, 2018, 8:45:24 AM
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