Abnormal disconnect: An unexpected disconnection occurred.

same problem. after entering the game, nothing works and after 1-5 minutes: Abnormal disconnect: An unexpected disconnection occurred.

Mine just randomly started tonight after being fine for the season up till this point. Now I can't run a single instance without it just locking up and disconnecting.

I second a lot of what you guys are saying:

- Started after a few days into the league / no prior problems whatsoever
- Seems like it's mostly EU servers (?)
- No pattern i.e. you never know when or under what circumstances it begins
- After you got kicked the first time, you usually have to stop playing for an undetermined amount of time because after a relog you get dc'd again quite quick

The issue is that if you have an issue with latency or disconnect, they have you run a winmtr. If the conclusion is a network error, they say that. If it isn't, the thread goes silent. I had a thread where the person replying to me said that there was no packet loss, but my ping was high between my computer and router. Average was 1, but it had a high spike. I ran the winmtr while playing, up to 3000ms lag in game, nothing showing on winmtr. After replying with that, it went silent.

We want to know that we're being heard, and if some of theses instances aren't a network error on our side. Why isn't ggg doing something?

facing the same issue here too.

Graphic is bad, now keep getting disconnected.

zzz

Same issues here: bad graphic - freeze - disconnection.....it goes on and on!

Bump for all of the above.

Additionally, the first time I choose my character, the loading screen for the last encampment appears and then the loading freezes and the initial log in screen welcomes me with the message "An unexpected disconnection occurred." printed on the bottom left of the screen. Right after that failure, I log in and double click my character, within seconds I'm in the game.

After that, within a range of 15 to 45 minutes I get that unexpected disconnection again and again, till I grow tired.

US or EU servers have no significant differences in means of connection timings and latency values.

I hope GGG is working on a solution.

Same issue for me...I have to use a VPN to reduce the chance of disconnect...lame. There is clearly a bug or an issue they are not addressing.

Started tonight, every time I am about to kill the quest boss in the baths it logs me out with this message, happened three times now even after 2 hour break in between attempts, always at the same time at around 25% boss health remaining.

Over the weekend I gave up on AU servers (and Singapore).

When I actually checked in-game, there was no estimated ping time to these servers. There has been no ping to these servers for days.

I've been playing on the California server in the meanwhile, at a lovely old 200-250ms ping. Bosses which move around a lot are great in that kind of ping; it's been just like being back in the old spam OOS days.

I don't have a winmtr to share at this stage (at work) but there appears to be some kind of fundamental issue going on when it's not just one set of servers.