Technical Support - EU Connectivity Issues - Forum

Not just an EU Issue getting this in Australia too.	Posted by Soulcry_POE on Dec 26, 2014, 9:05:09 PM Quote this Post
" typen22 wrote: Well i cant try that now, but others said that wont work. But i'll try it when i get to a new map i havent been on and "crash" again :P thanks for the tip. i tried restarting and that didnt work.. so i have my doubts, but i'll try it. It doesn't work like that. What happens if you fail to connect is that the instance of the map is created on the bad server. So you would have to recreate an instance (which is possible by using Ctrl on regular area transitions) but if you create a map in your hideout, the instance is set when creating your map. I don't think there is anything you can do about it until it is fixed. It sucks to play a summoner these days =D	Posted by Karyoplasma on Dec 26, 2014, 10:31:12 PM Quote this Post
EU just got DC'd and maybe fixed? 37.58.74.245 is responding to pings now Playing with 70-80ms ping, which is causing long loading between zones, resulting in 2-4 minutes disadvantage in 1 hour races. (I was wrong, it wasn't a ping issue but something else on GGG side)	Posted by kefirhl on Dec 26, 2014, 10:54:55 PM Quote this Post
Fixed?	Posted by Chuchelo on Dec 27, 2014, 12:45:23 AM Quote this Post
Spoiler <a href="http://s1300.photobucket.com/user/offoffmaymay/media/screenshot-0344_zpse2224739.png.html" target="_blank"><img src="http://i1300.photobucket.com/albums/ag99/offoffmaymay/screenshot-0344_zpse2224739.png" border="0" alt=" photo screenshot-0344_zpse2224739.png"/></a>	Posted by Hallsttattian on Dec 27, 2014, 1:36:37 AM Quote this Post
" Hallsttattian wrote: Spoiler <a href="http://s1300.photobucket.com/user/offoffmaymay/media/screenshot-0344_zpse2224739.png.html" target="_blank"><img src="http://i1300.photobucket.com/albums/ag99/offoffmaymay/screenshot-0344_zpse2224739.png" border="0" alt=" photo screenshot-0344_zpse2224739.png"/></a> dude nice, try bbcode next time	Posted by talichan on Dec 27, 2014, 3:27:34 AM Quote this Post
" Apok78 wrote: It seems, that this only occures in the EU-Gateway. Tryed to play while using the AUS-Gateway and no Instance-Crashe happened. But playing a H&S with 350+ Ping is painfull and not really fun. Anyone else tried to switsch to another Gateway? Temp fix for people still having problems. " Fitzy_GGG wrote: I have been working with our hosting provider in Amsterdam to try and resolve this issue. Hopefully most of the connectivity issues should now be sorted. Please let us know if you're still having issues connecting to instances on the European gateway. If you're having issues on a different gateway, it's unlikely to be related and I would recommend creating a new thread with WinMTR details attached. Thanks Fitzy you're a hero =) Is it working now guys? Anyone tried mapping? Last edited by kompaniet on Dec 27, 2014, 7:03:46 AM	Posted by kompaniet on Dec 27, 2014, 6:53:56 AM Quote this Post
tried a few low lvl maps - issue seems to be solved edit: good work btw ;) Last edited by 00_schneider on Dec 27, 2014, 7:44:23 AM	Posted by 00_schneider on Dec 27, 2014, 7:43:22 AM Quote this Post
got dc'ed just now - bug not fixed	Posted by BeRse on Dec 27, 2014, 8:00:05 AM Quote this Post
I still have the same issues. Lost Dailies, lost maps - rip. Mapping isn't possible until the problem is solved, unfortunately ;/ That throws some ppl far back. Gl resolving it, GGG.	Posted by lmnts on Dec 27, 2014, 9:43:16 AM Quote this Post