Technical Support (Path of Exile 1) - PoE is unplayable from Greece and Italy since it was released due to lag and disconnects. - Forum

Hello, my stats from Greece.. \|------------------------------------------------------------------------------------------\| \| WinMTR statistics \| \| Host - % \| Sent \| Recv \| Best \| Avrg \| Wrst \| Last \| \|------------------------------------------------\|------\|------\|------\|------\|------\|------\| \| xxxxxxxxxxx - 0 \| 312 \| 312 \| 0 \| 0 \| 3 \| 0 \| \| 62.169.255.43 - 10 \| 229 \| 208 \| 21 \| 83 \| 232 \| 72 \| \| 62.169.249.213 - 0 \| 312 \| 312 \| 20 \| 70 \| 200 \| 73 \| \| 62.169.249.174 - 0 \| 312 \| 312 \| 21 \| 71 \| 201 \| 66 \| \| 195.22.193.45 - 5 \| 269 \| 258 \| 21 \| 76 \| 221 \| 52 \| \| te4-1.milano52.mil.seabone.net - 50 \| 104 \| 52 \| 0 \| 145 \| 616 \| 92 \| \| ntt-verio.milano52.mil.seabone.net - 23 \| 163 \| 126 \| 62 \| 110 \| 224 \| 95 \| \|xe-0-0-0-3.r03.amstnl02.nl.bb.gin.ntt.net - 23 \| 162 \| 125 \| 0 \| 249 \| 399 \| 219 \| \| ae-4.r23.amstnl02.nl.bb.gin.ntt.net - 22 \| 169 \| 133 \| 89 \| 147 \| 283 \| 204 \| \| ae-7.r21.asbnva02.us.bb.gin.ntt.net - 37 \| 127 \| 81 \| 208 \| 268 \| 414 \| 255 \| \| ae-2.r00.asbnva02.us.bb.gin.ntt.net - 24 \| 160 \| 123 \| 208 \| 263 \| 407 \| 257 \| \| ae14.bbr02.eq01.wdc02.networklayer.com - 18 \| 184 \| 152 \| 191 \| 247 \| 357 \| 242 \| \| ae7.bbr01.eq01.wdc02.networklayer.com - 25 \| 157 \| 119 \| 189 \| 246 \| 390 \| 332 \| \| ae0.bbr01.tl01.atl01.networklayer.com - 25 \| 157 \| 119 \| 193 \| 242 \| 382 \| 221 \| \| ae13.bbr02.eq01.dal03.networklayer.com - 21 \| 173 \| 138 \| 0 \| 331 \| 465 \| 328 \| \| ae1.dar01.sr01.dal01.networklayer.com - 16 \| 188 \| 158 \| 271 \| 324 \| 445 \| 383 \| \| po1.fcr05.sr06.dal01.networklayer.com - 24 \| 159 \| 121 \| 0 \| 256 \| 355 \| 277 \| \|173.192.44.22-static.reverse.softlayer.com - 23 \| 165 \| 128 \| 255 \| 327 \| 468 \| 317 \| \|________________________________________________\|______\|______\|______\|______\|______\|______\| WinMTR v0.92 GPL V2 by Appnor MSP - Fully Managed Hosting & Cloud Provider Game in unplayable	Posted by j_manou#4161 on Oct 29, 2013, 3:02:54 PM Quote this Post
I have telecom provider in italy and this is my tracert to Eu server.how can fix lag? \|------------------------------------------------------------------------------------------\| \| WinMTR statistics \| \| Host - % \| Sent \| Recv \| Best \| Avrg \| Wrst \| Last \| \|------------------------------------------------\|------\|------\|------\|------\|------\|------\| \| XXX.XXX.X.X - 1 \| 3185 \| 3183 \| 0 \| 0 \| 1 \| 0 \| \| No response from host - 100 \| 639 \| 0 \| 0 \| 0 \| 0 \| 0 \| \| 172.17.49.197 - 3 \| 2876 \| 2796 \| 23 \| 26 \| 97 \| 25 \| \| 172.17.6.53 - 0 \| 3193 \| 3193 \| 24 \| 28 \| 95 \| 28 \| \| 172.17.8.173 - 0 \| 3193 \| 3193 \| 32 \| 36 \| 102 \| 35 \| \| 172.17.6.89 - 1 \| 3185 \| 3183 \| 33 \| 37 \| 119 \| 37 \| \| bundle-ether18.milano26.mil.seabone.net - 1 \| 3189 \| 3188 \| 33 \| 41 \| 100 \| 35 \| \| te4-1.milano52.mil.seabone.net - 66 \| 885 \| 307 \| 0 \| 82 \| 2609 \| 37 \| \| ntt-verio.milano52.mil.seabone.net - 22 \| 1703 \| 1330 \| 34 \| 44 \| 235 \| 35 \| \|xe-0-5-0-5.r02.frnkge03.de.bb.gin.ntt.net - 23 \| 1695 \| 1320 \| 56 \| 60 \| 104 \| 58 \| \|xe-1-0-0.bbr01.xn01.fra01.networklayer.com.72.198.213.in-addr.arpa - 24 \| 1650 \| 1263 \| 44 \| 48 \| 101 \| 45 \| \| ae7.bbr02.xn01.fra01.networklayer.com - 32 \| 1427 \| 984 \| 0 \| 60 \| 94 \| 57 \| \| ae1.bbr01.eq01.ams02.networklayer.com - 24 \| 1644 \| 1256 \| 62 \| 65 \| 111 \| 67 \| \| ae5.dar01.sr01.ams01.networklayer.com - 24 \| 1644 \| 1256 \| 50 \| 55 \| 111 \| 54 \| \| po1.fcr01.sr01.ams01.networklayer.com - 49 \| 1090 \| 563 \| 62 \| 71 \| 333 \| 64 \| \|37.58.67.210-static.reverse.softlayer.com - 23 \| 1687 \| 1310 \| 0 \| 65 \| 110 \| 64 \| \|________________________________________________\|______\|______\|______\|______\|______\|______\| WinMTR v0.92 GPL V2 by Appnor MSP - Fully Managed Hosting & Cloud Provider Last edited by Lavox#1516 on Oct 29, 2013, 3:51:25 PM	Posted by Lavox#1516 on Oct 29, 2013, 3:46:56 PM Quote this Post
Hi, italy here. telecom as provider. i experience lag and disconnetion every 20 minutes or so in high traffic hours :( \|------------------------------------------------------------------------------------------\| \| WinMTR statistics \| \| Host - % \| Sent \| Recv \| Best \| Avrg \| Wrst \| Last \| \|------------------------------------------------\|------\|------\|------\|------\|------\|------\| \| xxx.xxx.xxx.xxx - 0 \| 73 \| 73 \| 0 \| 4 \| 129 \| 0 \| \| No response from host - 100 \| 14 \| 0 \| 0 \| 0 \| 0 \| 0 \| \|host1-88-static.92-94-b.business.telecomitalia.it - 4 \| 65 \| 63 \| 0 \| 38 \| 94 \| 37 \| \| 172.18.24.17 - 0 \| 72 \| 72 \| 33 \| 43 \| 150 \| 36 \| \| 172.17.9.25 - 2 \| 69 \| 68 \| 35 \| 47 \| 151 \| 51 \| \| 172.17.8.53 - 2 \| 69 \| 68 \| 49 \| 61 \| 152 \| 61 \| \| 172.17.5.237 - 0 \| 72 \| 72 \| 45 \| 55 \| 151 \| 48 \| \| pos0-11-0-0.milano26.mil.seabone.net - 2 \| 69 \| 68 \| 45 \| 56 \| 153 \| 52 \| \| te4-1.milano52.mil.seabone.net - 58 \| 21 \| 9 \| 48 \| 90 \| 329 \| 329 \| \| ntt-verio.milano52.mil.seabone.net - 15 \| 49 \| 42 \| 0 \| 58 \| 120 \| 75 \| \|xe-0-0-0-3.r03.amstnl02.nl.bb.gin.ntt.net - 29 \| 35 \| 25 \| 0 \| 88 \| 141 \| 89 \| \| 81.20.69.178 - 25 \| 36 \| 27 \| 67 \| 78 \| 174 \| 70 \| \| ae6.dar02.sr01.ams01.networklayer.com - 26 \| 35 \| 26 \| 82 \| 92 \| 123 \| 91 \| \| po2.fcr01.sr01.ams01.networklayer.com - 44 \| 25 \| 14 \| 68 \| 84 \| 133 \| 72 \| \|37.58.67.210-static.reverse.softlayer.com - 34 \| 33 \| 22 \| 0 \| 79 \| 135 \| 77 \| \|________________________________________________\|______\|______\|______\|______\|______\|______\| WinMTR v0.92 GPL V2 by Appnor MSP - Fully Managed Hosting & Cloud Provider Last edited by Arcadio21#3297 on Oct 29, 2013, 3:58:56 PM	Posted by Arcadio21#3297 on Oct 29, 2013, 3:55:29 PM Quote this Post
" Lucyan wrote: So after the email from sebone guy i send another one and told them about this thread and send the ip from the logs/client and my trace, this is what he said We asked a check to our Peer NTT-Verio to solve the problem We’ll keep you informed about Mmmm Does that mean they just pushed the problem to NTT?	Posted by ThePlash#0157 on Oct 29, 2013, 4:18:00 PM Quote this Post
It keeps disconnecting, just crashed 3 times in a row in less than 5 minutes. Playing is even possible, but with heavy lag, but moving a item from a space in inventory to another takes around 1 sec. Please do something.... i know that can be a provider issue, but if i call Telecom saying that i can't play a game they will laugh at me, if the call is from a international society is another matter.	Posted by Vashwix#0012 on Oct 29, 2013, 4:37:48 PM Quote this Post
For who is playing PoE with Steam, be carefull using VPNs, for that reason: " You agree that you will not use IP proxying or other methods to disguise the place of your residence, whether to circumvent geographical restrictions on game content, to purchase at pricing not applicable to your geography, or for any other purpose. If you do this, we may terminate your access to your Account. Source: Steam Subscriber Agreement	Posted by Havoc73#1328 on Oct 29, 2013, 4:38:13 PM Quote this Post
Same here, north Italy. Stopped playing the game, would have lost all my xp dying. LUCKY MOMENT: \|------------------------------------------------------------------------------------------\| \| WinMTR statistics \| \| Host - % \| Sent \| Recv \| Best \| Avrg \| Wrst \| Last \| \|------------------------------------------------\|------\|------\|------\|------\|------\|------\| \| XXXXXXXX - 0 \| 249 \| 249 \| 0 \| 0 \| 4 \| 0 \| \| 192.168.100.1 - 2 \| 238 \| 235 \| 38 \| 116 \| 242 \| 41 \| \| 172.17.113.141 - 2 \| 233 \| 230 \| 38 \| 117 \| 233 \| 48 \| \| 172.17.112.25 - 1 \| 241 \| 240 \| 40 \| 117 \| 260 \| 135 \| \| 172.17.4.205 - 2 \| 231 \| 227 \| 45 \| 120 \| 235 \| 90 \| \| 172.17.10.105 - 1 \| 237 \| 235 \| 43 \| 118 \| 235 \| 126 \| \| bundle-ether17.milano26.mil.seabone.net - 0 \| 249 \| 249 \| 44 \| 117 \| 294 \| 169 \| \| te8-2.milano52.mil.seabone.net - 43 \| 92 \| 53 \| 0 \| 112 \| 262 \| 222 \| \| ntt-verio.milano52.mil.seabone.net - 8 \| 189 \| 175 \| 44 \| 129 \| 307 \| 66 \| \|xe-0-0-0-3.r03.amstnl02.nl.bb.gin.ntt.net - 9 \| 181 \| 165 \| 146 \| 224 \| 361 \| 246 \| \| ae-4.r23.amstnl02.nl.bb.gin.ntt.net - 14 \| 161 \| 140 \| 77 \| 151 \| 299 \| 111 \| \| ae-7.r21.asbnva02.us.bb.gin.ntt.net - 11 \| 174 \| 156 \| 0 \| 231 \| 377 \| 249 \| \| ae-2.r00.asbnva02.us.bb.gin.ntt.net - 9 \| 185 \| 170 \| 151 \| 230 \| 385 \| 246 \| \| ae14.bbr02.eq01.wdc02.networklayer.com - 8 \| 194 \| 180 \| 148 \| 228 \| 350 \| 152 \| \| ae7.bbr01.eq01.wdc02.networklayer.com - 10 \| 177 \| 160 \| 150 \| 231 \| 355 \| 247 \| \| ae0.bbr01.tl01.atl01.networklayer.com - 28 \| 117 \| 85 \| 0 \| 237 \| 361 \| 281 \| \| ae13.bbr02.eq01.dal03.networklayer.com - 15 \| 157 \| 135 \| 184 \| 256 \| 373 \| 268 \| \| ae1.dar01.sr01.dal01.networklayer.com - 7 \| 197 \| 184 \| 184 \| 265 \| 396 \| 321 \| \| po1.fcr05.sr06.dal01.networklayer.com - 9 \| 186 \| 170 \| 181 \| 264 \| 391 \| 183 \| \|173.192.44.22-static.reverse.softlayer.com - 9 \| 185 \| 170 \| 185 \| 267 \| 402 \| 285 \| \|________________________________________________\|______\|______\|______\|______\|______\|______\| WinMTR v0.92 GPL V2 by Appnor MSP - Fully Managed Hosting & Cloud Provider Last edited by BachBWV971#0408 on Oct 29, 2013, 6:15:47 PM	Posted by BachBWV971#0408 on Oct 29, 2013, 5:53:50 PM Quote this Post
" Havoc73 wrote: For who is playing PoE with Steam, be carefull using VPNs, for that reason: " You agree that you will not use IP proxying or other methods to disguise the place of your residence, whether to circumvent geographical restrictions on game content, to purchase at pricing not applicable to your geography, or for any other purpose. If you do this, we may terminate your access to your Account. Source: Steam Subscriber Agreement I know. I hope I can use the standalone client I'm downloading now with the same account.	Posted by Noisex#4320 on Oct 29, 2013, 6:21:58 PM Quote this Post
greece here (gmt +2) current time 00:19 isp: tellas S.A \|------------------------------------------------------------------------------------------\| \| WinMTR statistics \| \| Host - % \| Sent \| Recv \| Best \| Avrg \| Wrst \| Last \| \|------------------------------------------------\|------\|------\|------\|------\|------\|------\| \| 192.168.1.254 - 0 \| 133 \| 133 \| 0 \| 0 \| 2 \| 0 \| \| 62.169.255.42 - 7 \| 109 \| 102 \| 21 \| 30 \| 204 \| 22 \| \| 62.169.249.253 - 0 \| 133 \| 133 \| 22 \| 23 \| 51 \| 22 \| \| 62.169.249.174 - 0 \| 133 \| 133 \| 22 \| 24 \| 28 \| 23 \| \| 195.22.193.41 - 0 \| 133 \| 133 \| 22 \| 23 \| 44 \| 24 \| \| te8-2.milano52.mil.seabone.net - 36 \| 56 \| 36 \| 0 \| 91 \| 265 \| 71 \| \| ntt-verio.milano52.mil.seabone.net - 4 \| 117 \| 113 \| 60 \| 68 \| 187 \| 61 \| \|xe-0-0-0-3.r03.amstnl02.nl.bb.gin.ntt.net - 6 \| 109 \| 103 \| 92 \| 96 \| 105 \| 95 \| \| 81.20.69.178 - 10 \| 97 \| 88 \| 105 \| 108 \| 133 \| 108 \| \| ae6.dar01.sr01.ams01.networklayer.com - 7 \| 105 \| 98 \| 105 \| 109 \| 163 \| 109 \| \| po1.fcr01.sr01.ams01.networklayer.com - 32 \| 60 \| 41 \| 100 \| 110 \| 198 \| 102 \| \|37.58.67.210-static.reverse.softlayer.com - 7 \| 105 \| 98 \| 89 \| 94 \| 115 \| 91 \| \|________________________________________________\|______\|______\|______\|______\|______\|______\| WinMTR v0.92 GPL V2 by Appnor MSP - Fully Managed Hosting & Cloud Provider this is with getting somewhat less disconnects/lagspikes than 2h ago	Posted by shroudb#3225 on Oct 29, 2013, 6:26:29 PM Quote this Post
Here is the same, from Rome.I stopped playing since release for these lag issues.. So bad..	Posted by Vanesya#3709 on Oct 29, 2013, 6:31:01 PM Quote this Post