The Game suffers from Multiple Crash Bugs Yet GGG Is Silent

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AVirtualHero#2643 wrote:

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Cainrith#2807 wrote:

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AVirtualHero#2643 wrote:

They are working on it, GGG isn't going to ignore an issue like this, but it's not so simple an issue to investigate because the fact is that the vast majority of players are not experiencing this issue, I'm at 43 hours and I've never crashed once.

Also, if you want someone to help you, being nice and helpful is actually a faster more effective approach. Insulting them when we are only 9 days out of early access and they are working to fix a lot of bugs and gameplay issues that every single person thinks they should be priority one is ridiculous.

There is 14,000 threads in the bug forum and probably of couple of people going through them and a couple people trying to fix them, you think with 9 days of work they can individually respond to every single person and still be working on the problem?

Please be reasonable, they want to help you, please give them time to do so before beginning the insulting and conspiring to ruin their reputation.

This is your new edit then...

Well I'll address your claim "that the vast majority of players are not experiencing this issue": Look at the first post. These two threads are the ones with most pages, replies, and views. Their only rival is each other. They are even more populous than the entire "[POE 2] Bugs" thread.

What percentage of the player population do you constitute as majority? Of the million players that have purchased the game, you're saying over 500,000 are currently experiencing this issue when majority of the complaints are about gameplay issues? If majority of the complaints are gameplay issues then that means those people are playing and not crashing.

If we do some napkin math to put things in perspective, there are 14,000 threads in the bug forum.

There are 12960 minutes since the day the game released, there are 14000 bug threads. If they completed and responded and fixed and programmed and patched and released one for every bug thread. . . well crap they would have to do one less than a minute each. Sounds like they are pretty time strapped amiright? Maybe they are working on your problem instead of wasting time typing to 14000 threads.

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AVirtualHero#2643 wrote:

That's exactly why you should know they are working on it, its definitely a problem, it could be multiple problems because assuming that all of these people are crashing for the same reason is also probably extremely unlikely, it could be an issue that involves them communicating with other companies etc, such as microsoft or nvidia/amd drivers for certain functions.

I am not saying you don't have a reason to be upset, I wouldn't be happy if I couldn't play either but those feelings of frustration need to be handled with maturity. Absolutely you should make this post, but you should also keep it professional and courteous, especially when you are expecting help in return. The more people trash talk the less actual good information is going to be collected because all of the actual important data is buried in 12 pages of useless threats and insults.

Do yourself a favor and when you want help, be helpful, nobody calls someone a lazy idiot and actually expects that person to turn around with a smile and say, "sure I'd love to help you man".

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AVirtualHero#2643 wrote:

That's exactly why you should know they are working on it, its definitely a problem, it could be multiple problems because assuming that all of these people are crashing for the same reason is also probably extremely unlikely, it could be an issue that involves them communicating with other companies etc, such as microsoft or nvidia/amd drivers for certain functions.

I am not saying you don't have a reason to be upset, I wouldn't be happy if I couldn't play either but those feelings of frustration need to be handled with maturity. Absolutely you should make this post, but you should also keep it professional and courteous, especially when you are expecting help in return. The more people trash talk the less actual good information is going to be collected because all of the actual important data is buried in 12 pages of useless threats and insults.

Do yourself a favor and when you want help, be helpful, nobody calls someone a lazy idiot and actually expects that person to turn around with a smile and say, "sure I'd love to help you man".

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AVirtualHero#2643 wrote:

That's exactly why you should know they are working on it, its definitely a problem, it could be multiple problems because assuming that all of these people are crashing for the same reason is also probably extremely unlikely, it could be an issue that involves them communicating with other companies etc, such as microsoft or nvidia/amd drivers for certain functions.

I am not saying you don't have a reason to be upset, I wouldn't be happy if I couldn't play either but those feelings of frustration need to be handled with maturity. Absolutely you should make this post, but you should also keep it professional and courteous, especially when you are expecting help in return. The more people trash talk the less actual good information is going to be collected because all of the actual important data is buried in 12 pages of useless threats and insults.

Do yourself a favor and when you want help, be helpful, nobody calls someone a lazy idiot and actually expects that person to turn around with a smile and say, "sure I'd love to help you man".

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AVirtualHero#2643 wrote:

That's exactly why you should know they are working on it, its definitely a problem, it could be multiple problems because assuming that all of these people are crashing for the same reason is also probably extremely unlikely, it could be an issue that involves them communicating with other companies etc, such as microsoft or nvidia/amd drivers for certain functions.

I am not saying you don't have a reason to be upset, I wouldn't be happy if I couldn't play either but those feelings of frustration need to be handled with maturity. Absolutely you should make this post, but you should also keep it professional and courteous, especially when you are expecting help in return. The more people trash talk the less actual good information is going to be collected because all of the actual important data is buried in 12 pages of useless threats and insults.

Do yourself a favor and when you want help, be helpful, nobody calls someone a lazy idiot and actually expects that person to turn around with a smile and say, "sure I'd love to help you man".

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hyperzeal#2469 wrote:

I'm new to the PoE series and I'm a bit frustrated by this. I decided to drop 30 bucks on a whim to see how this game was and initially my thoughts were positive. I was intrigued by the skill system and I enjoyed the up in difficulty compared to a certain competitor to this game.

Then the hard crashes started happening. The first time I shrugged it off, thinking it was just a one time spoof, but once the 4th or 5th time happened, I decided I need to stop playing for the time being until it's fixed over concern for my system. I am dying to get back in though and am actually put off with how this is being handled.

I haven't logged in for two days because of this and I created this account here primarily to express this. To someone like me, it's as if you released something at a sufficient price point for yourselves and decided to take the weekend off. You haven't even mentioned it... what are you, Blizzard?

I understand this is an early access title. Most games that 'release' now days seem to be that way, unfortunately, and all put on the shoulders of the consumer. However, a system hard crash that is not only running rampant in the PC community, but also the PS5 it seems by looking at your other forums, that isn't really acceptable in my opinion. A freeze or a simple crash where you can just close out and reload - sure, I could see how that may happen in early access, but this is an entire system power down, power on issue that is being handled thus far in extremely poor taste.

From looking around at the forums and seeing the community desperately trying to troubleshoot and find ways to play your game shows that they really care about what you've created and not communicating with them is a dishonor to them. They shouldn't be having to updating their bios, uninstalling updates, downloading other programs, just to play a game you've charged a premium for.

After all this, I do hope you guys are able to turn this around because what you have here is actually fun and interesting. But ultimately that's on you to not follow the poor examples made by your competitor.

Thank you for taking time out of your day to read this.

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chrisEm119#1403 wrote:

If they haven’t responded in detail by now I doubt they will. They got the money already and have shown that’s all they care about.

A patch will likely be deployed early next year and one of its notes will state:

“Fixed an issue where the game crashes during loading screens and requires a full PC restart”

The issue will likely still persist for some users and there will be continued radio silence.

This is the last week before game studios go on Christmas vacation so I’d expect this to linger into 2025.

Honestly the last crash I experienced I thought it fully bricked my pc. Upon rebooting I had no video out put and needed a few resets to let it come back. My pc was built 3 weeks ago with a 9800X3D and 4080 super. I have uninstalled and will not be loading this game on my pc until they announce a fix. Until then, I have a laptop and I can afford to buy it on console so I may wind up doing that cause I truly do enjoy this game a lot