Game is randomly crashing ALL THE TIME.. GGG DO SOMETHING? WHAT IS THIS BS????????

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SinkChan wrote:
I have been having similar issues and have made a separate post with notable crash reports. it might be worth a look if we are having the same issue we can narrow down the problem for ggg. Hoping for a fix soon :(

Link to my post.
Spoiler
https://www.pathofexile.com/forum/view-thread/3431280


I looked at it.

2023/09/16 02:12:07 16112437 172ac405 [CRIT Client 22404] [D3D11] CreateShaderResourceViewEx: The GPU device instance has been suspended. Use GetDeviceRemovedReason to determine the appropriate action. (GetDeviceRemovedReason: The GPU will not respond to more commands, most likely because of an invalid command passed by the calling application.)
2023/09/16 02:12:07 16112437 557129e4 [CRIT Client 22404] [EXCEPTION] CreateShaderResourceViewEx: The GPU device instance has been suspended. Use GetDeviceRemovedReason to determine the appropriate action. (GetDeviceRemovedReason: The GPU will not respond to more commands, most likely because of an invalid command passed by the calling application.)
2023/09/16 02:12:07 16112437 172ac405 [CRIT Client 22404] [D3D11] CreateShaderResourceViewEx: The GPU device instance has been suspended. Use GetDeviceRemovedReason to determine the appropriate action. (GetDeviceRemovedReason: The GPU will not respond to more commands, most likely because of an invalid command passed by the calling application.)
2023/09/16 02:12:07 16112437 557129e4 [CRIT Client 22404] [EXCEPTION] CreateShaderResourceViewEx: The GPU device instance has been suspended. Use GetDeviceRemovedReason to determine the appropriate action. (GetDeviceRemovedReason: The GPU will not respond to more commands, most likely because of an invalid command passed by the calling application.)

I got this right before the last crash in the client folder, during the crash itself I see no error code.
Hello guys.
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I looked at it.


Though you aren't getting error messages I did have a few crashes with no errors. I imagen we are having the same problem.

I was able to find a fix and updated my post. It's a bit complicated but I hope it helps. PM me if it doesn't make sense I am happy to walk you through it.
Last edited by SinkChan#7815 on Sep 15, 2023, 9:51:24 PM
If you're crashing in Direct X, try switching to Vulkan. I haven't randomly crashed yet in Vulkan but DX does since the infamous patch. However, in Vulkan I get FPS drops to 2, so I may as well just be crashing. Nice "performance patch".
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plz wrote:
If you're crashing in Direct X, try switching to Vulkan. I haven't randomly crashed yet in Vulkan but DX does since the infamous patch. However, in Vulkan I get FPS drops to 2, so I may as well just be crashing. Nice "performance patch".


If I use Vulkan I get crashes too, I get a different error code vk devices lost instead of this error in the logs.
Hello guys.
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TheAwesomeMank wrote:
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plz wrote:
If you're crashing in Direct X, try switching to Vulkan. I haven't randomly crashed yet in Vulkan but DX does since the infamous patch. However, in Vulkan I get FPS drops to 2, so I may as well just be crashing. Nice "performance patch".


If I use Vulkan I get crashes too, I get a different error code vk devices lost instead of this error in the logs.

I had it like you before. Crashed all the time, totally random though, sometimes with a bit of freeze or just directly to desktop. At last I just changed to Vulcan and also turned off GI totally. I think I have had one crash since then.

Why this helped I don't know. Never hav hade any other issues. One fps drop but then there was like 100+ mobs going wild so even if that is not normal I am not in that situation often.

Try random strange things you dont even think will help ...
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ATIX89 wrote:
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TheAwesomeMank wrote:
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plz wrote:
If you're crashing in Direct X, try switching to Vulkan. I haven't randomly crashed yet in Vulkan but DX does since the infamous patch. However, in Vulkan I get FPS drops to 2, so I may as well just be crashing. Nice "performance patch".


If I use Vulkan I get crashes too, I get a different error code vk devices lost instead of this error in the logs.

I had it like you before. Crashed all the time, totally random though, sometimes with a bit of freeze or just directly to desktop. At last I just changed to Vulcan and also turned off GI totally. I think I have had one crash since then.

Why this helped I don't know. Never hav hade any other issues. One fps drop but then there was like 100+ mobs going wild so even if that is not normal I am not in that situation often.

Try random strange things you dont even think will help ...


I did try change settings that I think will not help, and they didn't help (unsurprising)
Hello guys.
This is sad, this is my first league and considering d3 new leagueu due to the lack of support...
Not sure if this will help at all. But I have been having crashes as well but I actually managed to narrow it down to a Microtransaction specifically causing my crash.

Same issue with all renderers and equally as random.
https://www.pathofexile.com/forum/view-thread/3429062

Not saying this is the cause but it may be one of the issues causing your crash.

Hope your issue gets sorted soon, I have just resigned myself to not playing with the Microtransaction on at all until it gets fixed.
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Loimega wrote:
Not sure if this will help at all. But I have been having crashes as well but I actually managed to narrow it down to a Microtransaction specifically causing my crash.

Same issue with all renderers and equally as random.
https://www.pathofexile.com/forum/view-thread/3429062

Not saying this is the cause but it may be one of the issues causing your crash.

Hope your issue gets sorted soon, I have just resigned myself to not playing with the Microtransaction on at all until it gets fixed.


I tried turning off all mtx, it was not the cause in the game the shader bar spikes full, and then the game crashes randomly.
Hello guys.
2023/09/17 10:04:02 102248031 172ac405 [CRIT Client 19596] [D3D11] CreateShaderResourceViewEx: The GPU device instance has been suspended. Use GetDeviceRemovedReason to determine the appropriate action. (GetDeviceRemovedReason: The GPU will not respond to more commands, most likely because of an invalid command passed by the calling application.)
2023/09/17 10:04:02 102248031 557129e4 [CRIT Client 19596] [EXCEPTION] CreateShaderResourceViewEx: The GPU device instance has been suspended. Use GetDeviceRemovedReason to determine the appropriate action. (GetDeviceRemovedReason: The GPU will not respond to more commands, most likely because of an invalid command passed by the calling application.)
2023/09/17 10:04:02 102248031 172ac405 [CRIT Client 19596] [D3D11] CreateShaderResourceViewEx: The GPU device instance has been suspended. Use GetDeviceRemovedReason to determine the appropriate action. (GetDeviceRemovedReason: The GPU will not respond to more commands, most likely because of an invalid command passed by the calling application.)
2023/09/17 10:04:02 102248031 557129e4 [CRIT Client 19596] [EXCEPTION] CreateShaderResourceViewEx: The GPU device instance has been suspended. Use GetDeviceRemovedReason to determine the appropriate action. (GetDeviceRemovedReason: The GPU will not respond to more commands, most likely because of an invalid command passed by the calling application.)
Hello guys.

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