Game is randomly crashing ALL THE TIME.. GGG DO SOMETHING? WHAT IS THIS BS????????

2023/09/17 10:42:12 104537703 cffb0719 [INFO Client 24108] Navali: The newcomer brings a smaller warband to the field. An interesting strategy.
2023/09/17 10:42:12 104537921 a8f4fcfe [WARN Client 24108] Tried to SetExtraActivationRangeAroundTile() after level generation was complete
2023/09/17 10:42:12 104537937 a8f4fcfe [WARN Client 24108] Tried to SetExtraActivationRangeAroundTile() after level generation was complete
2023/09/17 10:42:12 104537937 a8f4fcfe [WARN Client 24108] Tried to SetExtraActivationRangeAroundTile() after level generation was complete
2023/09/17 10:42:12 104537937 a8f4fcfe [WARN Client 24108] Tried to SetExtraActivationRangeAroundTile() after level generation was complete
2023/09/17 10:42:12 104537937 a8f4fcfe [WARN Client 24108] Tried to SetExtraActivationRangeAroundTile() after level generation was complete
2023/09/17 10:42:12 104537937 a8f4fcfe [WARN Client 24108] Tried to SetExtraActivationRangeAroundTile() after level generation was complete
2023/09/17 10:42:12 104537937 a8f4fcfe [WARN Client 24108] Tried to SetExtraActivationRangeAroundTile() after level generation was complete
2023/09/17 10:42:12 104537937 a8f4fcfe [WARN Client 24108] Tried to SetExtraActivationRangeAroundTile() after level generation was complete
2023/09/17 10:42:12 104537937 a8f4fcfe [WARN Client 24108] Tried to SetExtraActivationRangeAroundTile() after level generation was complete
2023/09/17 10:42:12 104537937 a8f4fcfe [WARN Client 24108] Tried to SetExtraActivationRangeAroundTile() after level generation was complete
2023/09/17 10:42:19 104545375 cffb0719 [INFO Client 24108] Navali: Opposite we have...
2023/09/17 10:42:23 104548953 cffb0719 [INFO Client 24108] Navali: Akoya of the Tukohama Tribe!
2023/09/17 10:42:29 104555187 cffb0719 [INFO Client 24108] Navali: Prepare yourselves!
2023/09/17 10:42:32 104558156 118728ef [INFO Client 24108] Freeze actions: 0
2023/09/17 10:42:32 104558156 cffb0719 [INFO Client 24108] Navali: Go!
2023/09/17 10:42:34 104560468 cffb0719 [INFO Client 24108] Akoya: Vala Tukohama!
2023/09/17 10:42:44 104570140 cffb0719 [INFO Client 24108] Akoya: Let's rally!
2023/09/17 10:42:58 104584390 cffb0719 [INFO Client 24108] Akoya: Cut down!
2023/09/17 10:43:06 104592390 172ac405 [CRIT Client 24108] [D3D11] CreatePixelShader: The GPU device instance has been suspended. Use GetDeviceRemovedReason to determine the appropriate action. (GetDeviceRemovedReason: The GPU will not respond to more commands, most likely because of an invalid command passed by the calling application.)
2023/09/17 10:43:06 104592390 172ac405 [CRIT Client 24108] [D3D11] CreatePixelShader: The GPU device instance has been suspended. Use GetDeviceRemovedReason to determine the appropriate action. (GetDeviceRemovedReason: The GPU will not respond to more commands, most likely because of an invalid command passed by the calling application.)
2023/09/17 10:43:06 104592390 557129e4 [CRIT Client 24108] [EXCEPTION] CreatePixelShader: The GPU device instance has been suspended. Use GetDeviceRemovedReason to determine the appropriate action. (GetDeviceRemovedReason: The GPU will not respond to more commands, most likely because of an invalid command passed by the calling application.)
2023/09/17 10:43:06 104592390 557129e4 [CRIT Client 24108] [EXCEPTION] CreatePixelShader: The GPU device instance has been suspended. Use GetDeviceRemovedReason to determine the appropriate action. (GetDeviceRemovedReason: The GPU will not respond to more commands, most likely because of an invalid command passed by the calling application.)
Hello guys.
Same here guys.... :(

For the past few days, my game has been crashing on maps, especially on large packs when there's a lot happening. The issue is that on my end, the screen goes black, and I lose control. I'm forced to hard reset my PC.

I've tried everything. I've reinstalled previous drivers, checked the integrity of the game files, run a full stress test on my hard drives and GPU, checked my network, and reinstalled the game. I thought playing on low settings might be a solution, but the problem persists.

It seems to be inconsistent; yesterday, I played for 3 hours without any crashes, but now I've crashed on 5 consecutive maps. The game freezes, the screen goes black (the PC keeps running), and I lose control completely, requiring a hard reset.

I'm completely baffled. Since I started playing Path of Exile, I've never had this issue before, except for occasional crashes that didn't force me to reboot my PC the hard way.
2023/09/16 06:04:32 5006953 7aea9485 [CRIT Client 12672] [D3D12] swap_chain->Present() failed

This is gonna be a fun one to debug (no requirements in order to reproduce.) Dump files have already been sent.
This is some super ptsd , reminds me of the horrible game called D4 , especially when it was suppppppper bugged with crashes/delay.

lol im just kidding, you know that PoE did this on purpose right? they do look up to Diablo after all.
Last edited by ycyc5201#3017 on Sep 17, 2023, 7:24:18 AM
Any staff taking note of this and/or responding? Tried reinstalling graphics drivers with DDU, turning off any overlays, running barebones with minimal background programs and still no luck.

Temps are within reasonable range running GTX 1660 / Ryzen 5 1600x

These crashes happen so much even when there's minimal noise on screen, frankly its putting me off playing so much wasting a div on map supplies and losing all portals due to crashes...
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Last edited by Lewnatic#3239 on Jul 19, 2025, 8:16:51 PM
Ordered a USB so that I can update my bios, I don't think it will do anything but I tried about everything else there is to try, GGG needs to come with some kind of fix the game feels more like a punishment to play than a game atm.
Hello guys.
Haven't crashed yet today, so I think it's either the most recent patch being good, or Vulkan working better as I started retrying Vulkan after it was suggested, it's not optimal performance yet sometimes there seems to be a bit of high latency but it does feel much more playable with the client not randomly crashing at least as much as it did yesterday / before, I might be speaking too soon however so I will come back to the forum to share whether I end up crashing anyway or if it actually, for now, is better.
Hello guys.
"
TheAwesomeMank wrote:
Haven't crashed yet today, so I think it's either the most recent patch being good, or Vulkan working better as I started retrying Vulkan after it was suggested, it's not optimal performance yet sometimes there seems to be a bit of high latency but it does feel much more playable with the client not randomly crashing at least as much as it did yesterday / before, I might be speaking too soon however so I will come back to the forum to share whether I end up crashing anyway or if it actually, for now, is better.

I'm glad it's working better for you now. I'm one of the people earlier in the thread who suggested Vulkan -- and now after the patch some hours ago I am crashing in Vulkan when I wasn't before, lmao, I'm about to give up.
2023/09/19 00:18:44 239921062 a8f4fcfe [WARN Client 28796] Tried to SetExtraActivationRangeAroundTile() after level generation was complete
2023/09/19 00:18:44 239921062 a8f4fcfe [WARN Client 28796] Tried to SetExtraActivationRangeAroundTile() after level generation was complete
2023/09/19 00:18:44 239921062 a8f4fcfe [WARN Client 28796] Tried to SetExtraActivationRangeAroundTile() after level generation was complete
2023/09/19 00:18:44 239921062 a8f4fcfe [WARN Client 28796] Tried to SetExtraActivationRangeAroundTile() after level generation was complete
2023/09/19 00:18:44 239921062 a8f4fcfe [WARN Client 28796] Tried to SetExtraActivationRangeAroundTile() after level generation was complete
2023/09/19 00:18:44 239921062 a8f4fcfe [WARN Client 28796] Tried to SetExtraActivationRangeAroundTile() after level generation was complete
2023/09/19 00:18:44 239921062 a8f4fcfe [WARN Client 28796] Tried to SetExtraActivationRangeAroundTile() after level generation was complete
2023/09/19 00:18:44 239921062 a8f4fcfe [WARN Client 28796] Tried to SetExtraActivationRangeAroundTile() after level generation was complete
2023/09/19 00:18:44 239921062 a8f4fcfe [WARN Client 28796] Tried to SetExtraActivationRangeAroundTile() after level generation was complete
2023/09/19 00:18:44 239921062 a8f4fcfe [WARN Client 28796] Tried to SetExtraActivationRangeAroundTile() after level generation was complete
2023/09/19 00:18:44 239921062 cffb0719 [INFO Client 28796] Navali: Opposite we have...
2023/09/19 00:18:47 239924640 cffb0719 [INFO Client 28796] Navali: Tawhanuku of the Hinekora Tribe!
2023/09/19 00:18:51 239928609 cffb0719 [INFO Client 28796] Navali: Prepare yourselves!
2023/09/19 00:18:54 239931578 118728ef [INFO Client 28796] Freeze actions: 0
2023/09/19 00:18:54 239931578 cffb0719 [INFO Client 28796] Navali: Fight!
2023/09/19 00:18:56 239933703 cffb0719 [INFO Client 28796] Tawhanuku: Forward unto fate!
2023/09/19 00:19:17 239953953 cffb0719 [INFO Client 28796] Tawhanuku: Death from on high!
2023/09/19 00:19:24 239961140 557129e4 [CRIT Client 28796] [EXCEPTION] vk::Device::waitForFences: ErrorDeviceLost
Hello guys.

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