can't pass first loading screen after 3.14.3

Temporary SOLUTION, guys.
Install linux (you can do it in dual-boot with Windows, just google instructions). Install steam on linux, proton experimental (in steam) and mesa drivers. Run poe via steam proton. It works FINE.
Last edited by Voidstranger#2718 on Jul 10, 2021, 2:24:43 PM
installing an entirely different OS just to play a single game is a bit much of a task for me, especially with my internet is currently rather slow, takes about 8-9 hours to re-download PoE... I'll just wait and hope the devs will soon make a fix to their 'hotfix' that's borking it for so many players
Guess I'm one of the lucky ones. Switching to Vulkan renderer worked for me.
I love the POE game very much, but the gear is stuck, please fix it, thank you
Hi guys, any chance I can get some help? Not entirely sure what I need to do. Tried to delete cache, tried to reinstall, tried to rename my directx11 to vulcan and to directx12, and no changes.

Here's the beginning of my dxdiag; the full log is apparently too long

Spoiler
------------------
System Information
------------------
Time of this report: 7/10/2021, 14:53:21
Machine name: DESKTOP-7IE8L9J
Machine Id: {8899904A-87E6-4419-8E18-D03DB63EEEE0}
Operating System: Windows 10 Home 64-bit (10.0, Build 19042) (19041.vb_release.191206-1406)
Language: English (Regional Setting: English)
System Manufacturer: LENOVO
System Model: 81X1
BIOS: ECCN30WW (type: UEFI)
Processor: Intel(R) Core(TM) i5-1035G1 CPU @ 1.00GHz (8 CPUs), ~1.2GHz
Memory: 16384MB RAM
Available OS Memory: 16138MB RAM
Page File: 12374MB used, 17588MB available
Windows Dir: C:\WINDOWS
DirectX Version: DirectX 12
DX Setup Parameters: Not found
User DPI Setting: 144 DPI (150 percent)
System DPI Setting: 144 DPI (150 percent)
DWM DPI Scaling: UnKnown
Miracast: Available, with HDCP
Microsoft Graphics Hybrid: Not Supported
DirectX Database Version: 1.0.8
DxDiag Version: 10.00.19041.0928 64bit Unicode

------------
DxDiag Notes
------------
Display Tab 1: No problems found.
Sound Tab 1: No problems found.
Input Tab: No problems found.

--------------------
DirectX Debug Levels
--------------------
Direct3D: 0/4 (retail)
DirectDraw: 0/4 (retail)
DirectInput: 0/5 (retail)
DirectMusic: 0/5 (retail)
DirectPlay: 0/9 (retail)
DirectSound: 0/5 (retail)
DirectShow: 0/6 (retail)

---------------
Display Devices
---------------
Card name: Intel(R) UHD Graphics
Manufacturer: Intel Corporation
Chip type: Intel(R) UHD Graphics Family
DAC type: Internal
Device Type: Full Device (POST)
Device Key: Enum\PCI\VEN_8086&DEV_8A56&SUBSYS_380D17AA&REV_07
Device Status: 0180200A [DN_DRIVER_LOADED|DN_STARTED|DN_DISABLEABLE|DN_NT_ENUMERATOR|DN_NT_DRIVER]
Device Problem Code: No Problem
Driver Problem Code: Unknown
Display Memory: 8197 MB
Dedicated Memory: 128 MB
Shared Memory: 8069 MB
Current Mode: 1920 x 1080 (32 bit) (60Hz)
HDR Support: Not Supported
Display Topology: Internal
Display Color Space: DXGI_COLOR_SPACE_RGB_FULL_G22_NONE_P709
Color Primaries: Red(0.589844,0.349609), Green(0.330078,0.554688), Blue(0.153320,0.119141), White Point(0.313477,0.329102)
Display Luminance: Min Luminance = 0.500000, Max Luminance = 270.000000, MaxFullFrameLuminance = 270.000000
Monitor Name: Generic PnP Monitor
Monitor Model: unknown
Monitor Id: CMN1406
Native Mode: 1920 x 1080(p) (60.001Hz)
Output Type: Internal
Monitor Capabilities: HDR Not Supported
Display Pixel Format: DISPLAYCONFIG_PIXELFORMAT_32BPP
Advanced Color: Not Supported
Driver Name: C:\WINDOWS\System32\DriverStore\FileRepository\iigd_dch.inf_amd64_723dae8276ce459a\igdumdim64.dll,C:\WINDOWS\System32\DriverStore\FileRepository\iigd_dch.inf_amd64_723dae8276ce459a\igd10iumd64.dll,C:\WINDOWS\System32\DriverStore\FileRepository\iigd_dch.inf_amd64_723dae8276ce459a\igd10iumd64.dll,C:\WINDOWS\System32\DriverStore\FileRepository\iigd_dch.inf_amd64_723dae8276ce459a\igd12umd64.dll
Driver File Version: 27.20.0100.8190 (English)
Driver Version: 27.20.100.8190
DDI Version: 12
Feature Levels: 12_1,12_0,11_1,11_0,10_1,10_0,9_3,9_2,9_1
Driver Model: WDDM 2.7
Hardware Scheduling: Supported:False Enabled:False
Graphics Preemption: Triangle
Compute Preemption: Thread
Miracast: Not Supported by Graphics driver
Detachable GPU: No
Hybrid Graphics GPU: Integrated
Power P-states: Not Supported
Virtualization: Paravirtualization
Block List: DISABLE_HWSCH
Catalog Attributes: Universal:False Declarative:True
Driver Attributes: Final Retail
Driver Date/Size: 5/4/2020 8:00:00 PM, 1433368 bytes
WHQL Logo'd: Yes
WHQL Date Stamp: Unknown
Device Identifier: {D7B78E66-C916-11CF-E46B-6918BCC2D635}
Vendor ID: 0x8086
Device ID: 0x8A56
SubSys ID: 0x380D17AA
Revision ID: 0x0007
Driver Strong Name: oem105.inf:5f63e53448257463:iICLD_w10_DS_N:27.20.100.8190:PCI\VEN_8086&DEV_8A56&SUBSYS_380D17AA
Rank Of Driver: 00CF0001
Video Accel: ModeMPEG2_A ModeMPEG2_C ModeWMV9_C ModeVC1_C



Why would a company release a hotfix just before the weekend if no one is going to be around to fix it incase something goes wrong (which it does a lot in all games). They could have completely avoided this issue with some organization
Im having this same problem. Still persists after hotfix
Last edited by Absolute_Zero_Silver#4660 on Jul 11, 2021, 1:28:40 AM
Yea, this is really becoming unbelievably retarded... No response from anyone at GGG. Especially when that small patch file was released, someone there should have stuck around just incase any problems arose(Like they did!) which kept everyone at the 2 gears loading screen AGAIN..

I got lucky myself, I was originally running my integrated Intel(R) HD Graphics 4600, which kept me at the loading screen even after updating the Driver, and even using the PackCheck inside PoE's folder. So I switched to an older AMD Radeon HD 7300 Series card, which ended up working after I updated the Driver. (Although the Gfx quality In-game is complete crap, and I'm only getting MAX 16FPS, and my latency is a steady 70MS)

I really hope they get what ever is causing the not being able to get past the loading screen ASAP!!
Same problem here.
Last edited by xXSkullerXx#5732 on Jul 11, 2021, 5:07:01 AM
Like my HP desktop, it will block INTEL driver update due to vendor block. To bypass it, you need to uninstall driver directly under control panel/driver manager (select driver then uninstall under properties). After it, windows will detect your driver need to be installed. I think MS will look for that from their side and put into your OS, you dont need to download the latest version from INTEL. Windows will do it for you

After restarting, look for your POE config file (sometimes, your config file found under your OneDrive/documents instead). Change renderer_type=Vulkan, it will load

BTW, with Vulkan, full screen mode offers better performance
Last edited by echovoice#1349 on Jul 11, 2021, 11:00:32 AM

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