Technical Support (Path of Exile 1) - Constant crashes with no bug messages 3.13.1 - Forum

" Meeki wrote: after this comment on reddit from bex : https://www.reddit.com/r/pathofexile/comments/l78k2t/echoes_of_the_atlas_week_two_report/gl5lwio/?context=10 i tried packcheck and guys it worked, i got no crashes anymore - followed by this instruction: https://imgur.com/qt5sQJ2 note: you can type cmd instead of step 1. but run as administrator and poe has to be closed. after the check is complete, my poe works - no closes anymore since 12 hours. I am happy. already done that 4 times still crashing soo no it dont work	Posted by CreazyX#4194 on Jan 29, 2021, 9:41:18 AM Quote this Post
yeah today the same problem .... crashing every 5 min .... forget about about the post .... so nevermind	Posted by Meeki#3354 on Jan 29, 2021, 10:31:24 AM Quote this Post
same problem I cant play crashing every 5min ggg working...	Posted by MiscieƒMakers#0403 on Jan 29, 2021, 10:37:30 AM Quote this Post
POE keeps crashing my entire PC, no blue screen. Instant re-booting. I am certain it is not hardware related on my end, tried many different games and they are fine. Hoping for a fix soon. Remind yourself. Nobody built like you, you design yourself. -Notorious big	Posted by Matarrx#4056 on Jan 29, 2021, 10:58:44 AM Quote this Post
still crashing here. its insane how a patch can break the game so easily. ryzen 5 1600 gtx 1060. had to uninstall the game and install it twice already. played since 22:00 last night till 14:00 today and fighting a metamorpth crashed the game and since then it crashes 30 second after the game is on. my char shows up in oriath and 30 second later i see the desktop. was expecting to play all weekend. thx for ruined it	Posted by HamezambeR#6833 on Jan 29, 2021, 11:14:22 AM Quote this Post
" Also Ryzen 5 1600 and Ryzen 7 1700 - Nvidia 1080 on both systems. Removing Windows Update kb4598242 fixed it for me! As i already said this one fixed it for me. I updated nvidia drivers - still crashing update sound drivers - still crashing enabled GPU scheduling - still crashing new install of PoE - still crashing Defrag GGPK - still crashing - but not as often Packcheck after Defrag - still crashing - even lass crashing than above Uninstall Windows Update KB4598242 - FIXED Running on Vulkan and DirectX	Posted by Pandequa#2958 on Jan 29, 2021, 11:30:55 AM Quote this Post
" Scott_GGG wrote: Can you please try deleting the DailyDealCache, MOTDCache and ShopImages subfolders from the "Documents\My Games\Path of Exile" folder and let us know if this issue persists? This worked for me. atleast I could get into the game, but when loading in everything looks terrible and no textures are loaded for a few seconds. Last edited by prem0e#5790 on Jan 29, 2021, 11:37:34 AM	Posted by prem0e#5790 on Jan 29, 2021, 11:34:15 AM Quote this Post
Ryzen 5 1600 here. Disabling SMT in BIOS fixed it for me. Not an ideal workaround.	Posted by promind#2558 on Jan 29, 2021, 12:02:41 PM Quote this Post
" CreazyX wrote: " marvtobi wrote: " You should disable multithreading in game, not on the CPU itself. This worked for me and alot of other people with first gen Ryzen. I'm actually thinking of getting a new CPU, since the linux bug also still persists. People on reddit say that you can still RMA a first gen Ryzen directly with AMD, so idk maybe that's worth a shot... Oh i am interested there where would i rma it? why RMA its definitly GGG fault with update until the patch everything worked fine not even crashed 1 per day now every 5 min Because, as noted, first gen Ryzen does have a hardware bug. So far windoze seemed unaffected but you know ... you never know if thats whats causing the problem. Everyone in here has first gen Ryzen. I know that it worked fine till the last patch. I'm in the same boat. Does not change the fact that there is an obscure bug in our processors that may or may not bite our asses at some point. Last edited by dyneol#3245 on Jan 29, 2021, 12:34:59 PM	Posted by dyneol#3245 on Jan 29, 2021, 12:33:54 PM Quote this Post
" promind wrote: Ryzen 5 1600 here. Disabling SMT in BIOS fixed it for me. Not an ideal workaround. Do not disable SMT, this will slow down everything else too. Disable multi threading in the game instead.	Posted by dyneol#3245 on Jan 29, 2021, 12:36:29 PM Quote this Post