Crash on startup without fail

My game crashes 5-15 seconds after reaching the log-in window. It doesn't seem to be affected by whether I log in, open settings, or just sit and wait. This crash was introduced with the patch and has happened every time I try to start the game.

Now that the queue is gone I managed to create a new character to do the /debug before crashing again.
https://imgur.com/VjoJD6J

Here is the relevant content of my client.txt
Spoiler
2021/01/15 21:12:36 ***** LOG FILE OPENING *****
2021/01/15 21:12:36 6986890 1cc [INFO Client 12344] Send patching protocol version 6
2021/01/15 21:12:36 6986937 244 [INFO Client 12344] Web root: http://patchcdn.pathofexile.com/3.13.0.1/
2021/01/15 21:12:36 6986937 245 [INFO Client 12344] Backup Web root: http://patchcdn.pathofexile.com/3.13.0.1/
2021/01/15 21:12:36 6986937 250 [INFO Client 12344] Requesting root contents 1
2021/01/15 21:12:36 6986984 27a [INFO Client 12344] Got file list for "" 0
2021/01/15 21:12:36 6986984 2fa [INFO Client 12344] Requesting folder Redist 1
2021/01/15 21:12:36 6987015 27a [INFO Client 12344] Got file list for "Redist" 0
2021/01/15 21:12:36 6987015 33d [INFO Client 12344] Finished checking files
2021/01/15 21:12:36 ***** LOG FILE OPENING *****
2021/01/15 21:12:36 6987109 53d [INFO Client 10852] [STARTUP] Job Queues
2021/01/15 21:12:36 6987218 290 [INFO Client 10852] [BUNDLE2] File cache size: 1024
2021/01/15 21:12:37 6988015 10 [INFO Client 10852] [STARTUP] Bundle Startup Start
2021/01/15 21:12:37 6988015 16 [INFO Client 10852] [STARTUP] Bundle Startup in 0.000191 seconds
2021/01/15 21:12:37 6988015 10 [INFO Client 10852] [STARTUP] Game Start
2021/01/15 21:12:37 6988203 16 [INFO Client 10852] [STARTUP] Game in 0.186404 seconds
2021/01/15 21:12:37 6988203 10 [INFO Client 10852] [STARTUP] Window Start
2021/01/15 21:12:37 6988203 8a [INFO Client 10852] Enumerated adapter: NVIDIA GeForce GTX 1070
2021/01/15 21:12:37 6988296 24b [INFO Client 10852] Enumerated device for adapter: NVIDIA GeForce GTX 1070. Selected feature level: 45312. Max feature level: 45312
2021/01/15 21:12:37 6988296 142 [INFO Client 10852] Enumerated output for adapter NVIDIA GeForce GTX 1070 of \\.\DISPLAY1
2021/01/15 21:12:37 6988296 8a [INFO Client 10852] Enumerated adapter: Microsoft Basic Render Driver
2021/01/15 21:12:37 6988296 24b [INFO Client 10852] Enumerated device for adapter: Microsoft Basic Render Driver. Selected feature level: 45312. Max feature level: 45312
2021/01/15 21:12:37 6988312 16 [INFO Client 10852] [STARTUP] Window in 0.112426 seconds
2021/01/15 21:12:37 6988312 10 [INFO Client 10852] [STARTUP] Device Start
2021/01/15 21:12:37 6988312 99f [INFO Client 10852] [DEVICE] Type: DirectX11
2021/01/15 21:12:37 6988312 9a7 [INFO Client 10852] [DEVICE] Debug layer: OFF
2021/01/15 21:12:37 6988375 c4 [DEBUG Client 10852] CreateSwapChain: SetFullScreenState 0
2021/01/15 21:12:37 6988375 11a [INFO Client 10852] [D3D11] Runtime version = 11.1
2021/01/15 21:12:37 6988375 11b [INFO Client 10852] [D3D11] Feature Level = 11.1
2021/01/15 21:12:37 6988375 11c [INFO Client 10852] [D3D11] Driver Command Lists = YES
2021/01/15 21:12:37 6988375 11d [INFO Client 10852] [D3D11] Driver Concurrent Creates = YES
2021/01/15 21:12:37 6988375 11e [INFO Client 10852] [D3D11] Driver Constant Buffer Offsetting = YES
2021/01/15 21:12:38 6988781 16 [INFO Client 10852] [STARTUP] Device in 0.464567 seconds
2021/01/15 21:12:38 6988781 10 [INFO Client 10852] [STARTUP] Garena Start
2021/01/15 21:12:38 6988781 16 [INFO Client 10852] [STARTUP] Garena in 2e-05 seconds
2021/01/15 21:12:38 6988781 10 [INFO Client 10852] [STARTUP] Tencent Start
2021/01/15 21:12:38 6988781 16 [INFO Client 10852] [STARTUP] Tencent in 1.4e-05 seconds
2021/01/15 21:12:38 6988781 10 [INFO Client 10852] [STARTUP] Loading Start
2021/01/15 21:12:38 6988812 16 [INFO Client 10852] [STARTUP] Loading in 0.041013 seconds
2021/01/15 21:12:38 6988812 10 [INFO Client 10852] [STARTUP] DebugGUI Start
2021/01/15 21:12:38 6988812 16 [INFO Client 10852] [STARTUP] DebugGUI in 2e-05 seconds
2021/01/15 21:12:38 6988812 10 [INFO Client 10852] [STARTUP] Bundle Tiny Start
2021/01/15 21:12:38 6988812 10 [INFO Client 10852] [STARTUP] Bundle Login Start
2021/01/15 21:12:38 6988812 16 [INFO Client 10852] [STARTUP] Bundle Login in 1.8e-05 seconds
2021/01/15 21:12:38 6988812 16 [INFO Client 10852] [STARTUP] Bundle Tiny in 4.9e-05 seconds
2021/01/15 21:12:43 6994218 bf [INFO Client 10852] Async connecting to ams01.login.pathofexile.com:20481
2021/01/15 21:12:43 6994250 e6 [INFO Client 10852] Connected to ams01.login.pathofexile.com in 0ms.
2021/01/15 21:12:54 7005484 eab [DEBUG Client 10852] Got Instance Details from login server
2021/01/15 21:12:54 7005500 ec8 [INFO Client 10852] Just before calling client instance session
2021/01/15 21:12:54 7005515 10e [INFO Client 10852] Connecting to instance server at 92.204.193.43:6112
2021/01/15 21:12:54 7005546 1c9 [DEBUG Client 10852] Connect time to instance server was 16ms
2021/01/15 21:12:55 7006265 a35 [DEBUG Client 10852] Joined guild named The Casuals with 73 members
2021/01/15 21:12:56 7006750 bb2 [INFO Client 10852] : You have entered The Twilight Strand.
2021/01/15 21:12:58 7009656 bb2 [INFO Client 10852] : Submitting bug report. Please wait for your bug report number to appear in chat, then take a screenshot (F8) and post in our bug report forum.
2021/01/15 21:12:59 7009687 bb2 [INFO Client 10852] : Your bug report reference number is 1,788,350,249.


I have tried restarting my computer and downloading a fresh copy of the game, but the bug remains.
Last bumped on Jun 6, 2021, 3:47:23 PM
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same issue.
Same issue. Haven't been able to get use /debug, however, I'm also using a GTX 1060. Could be an issue with the GTX 10 series.
Same issue
Same issue here, steam client.
I am also crashing. If I scroll through characters to choose a character it locks up, then crashes.

If I just choose a visible character from list, I enter town.
When attempting to visit hideout, the game locks up, then crashes.
If I try to enter the coast, it also locks up and then crashes.
Haven't tried Ritual yet as I need to delete a slot first.

I'm on a 550ti, windows 7, stand-alone client. Using lowest settings for everything. Tried to change textures to High and game crashes.
Had very few crashes during Heist, nothing more than the normal POE crashing.

edit*
I made it onto twilight strand after many crashes. haven't been able to talk to the guy and kill the zombie without crashing.
I can't seem to activate the first zombie, then game crashes.
If I just go punch someone on the strand the game crashes.
If I wait too long to hit the login button, the game crashes.

good job GGG!!!! glad you had that extra month to test!
Last edited by WholeHolyHole#2481 on Jan 15, 2021, 4:18:19 PM


same issue
Same issue
Steam
Win 10
Checked File Integrity
gtx 1070
i5 6600k

Started with Windowed Fullscreen Vulkan
via production config changed to DirectX, no change
changed to fullscreen, no change
added software audio to launch, no change
disabled steam ui, no change
Same problem gtx10 series. Tried PackCheck, all files synced. Reinstalled, now have the same problem, it's fine for 15s at a time than just stops responding.
"When I was writing this post, Bex asked me "What are you genuinely feeling right now about this launch?" The first thought that came to mind was "We finally came up with a league that deserves the awesome Ritual name."
---Chris Wilson, Announcements, Jan 14 2021

from merriam webster:
c: an act or series of acts regularly repeated in a set precise manner

well, he's right about ritual. it's regularly and repeatedly crashing.

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