PS4 Crash on Launch
I am unable to launch the game on my main PS4 account. The application crashes to the dashboard with error code CE-34878-0 upon reaching the GGG logo after about 3 seconds.
I reinstalled twice, assuming there was an issue with the download since it had just been made available on the store, but I had the same issue repeatedly. I then decided to try other accounts that I had on my PS4 and they were able to launch the game and play just fine. I was able to log into my PS4 as a guest and launch the game, but once on the main menu where it prompted me to press 'Options/'Start', I was met with a login prompt for my account. For this to work, I had to remove my account from my PS4, so that it didn't say 'The account is in use on this Playstation', but once I did, I could login. Unfortunately, shortly after completing the login, the game crashed once again, but this time it was much more severe and took ~5 minutes or so before the system finally shut off completely. Some additional information that may not be necessary: -PS4 is a launch day model CUH-1115A -Stock 500GB HDD -90GB free I hope this information gives enough of a lead onto what the issue may be, as I would love to be able to play the game on my primary account with my friends. EDIT: After looking through replies in this thread, I think we've definitely narrow it down to a PSN account issue, not a system issue. Also can confirm that being disconnected from the internet will allow you to start the app and then crash after reconnecting. Last edited by Jmac#3893 on Mar 26, 2019, 5:00:36 PM Last bumped on Sep 26, 2019, 6:33:42 PM
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Exactly same issue all other accounts have no issues
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Ok I can confirm this is not a local issue, installed game on seperate ps4 cannot login with that account there either. But can login with many diff accounts.
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It's crashing because of Psn. I disconnected from the internet and went on the game and it worked fine but as soon as I reconnected to the internet, the game instantly crashes.
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Could it be because I got the ps plus pack for Poe, this is the only one that has it and crashes rest don’t
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Ok your actually correct having no internet access makes it so it does not crash
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I have done a full complete wipe of ps4, on 2 systems, this is clearly an account issue as on both ps4 only this one account does not work and crashes
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Same problem here.
When I disconnected the internet from my console it started up fine but as soon as it connected back to the net it crashed again. |
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Can confirm that being disconnected from the internet will allow you to start the app and then crash after reconnecting.
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Can we please have a response to account specific crashes please
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