[Sao Paulo Gateway] Connection issues - Antel
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Hace pocos dias que antel estaba terminando las conexiones de la nueva fibra submarina que conecta Uruguay-Brazil-Estados Unidos, talvez por esto se estan dando las malas conexiones con brazil, creo que se estabilizara cuando termine todo el proceso de salida de datos por la nueva fibra.
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Has this improved for anyone else?
I've been forwarding though technical information through to our provider, and I am pressuring them to nudge Antel. What they can actively do is limited as the problem isn't on their hardware. | |
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http://imgur.com/a/LoorR the packet loss on those ip can tell us something about the issue? I'm going to take a look ingame and edit this message.
Edit: sorry i should have wrote this hours ago, yeah, kinda playable, like 70% of instances now are ok (60/80 and some ms), with some stuttering but that's a given, not the issue here. But you are still rolling the dice each time you dump currency on your maps or opening lab's doors. I individual already contacted Antel's support, they just tell me they done the tests and everything runs just fine, I don't know what else we can do. Cheers Last edited by Aldaris34 on Sep 11, 2017, 1:23:42 AM
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" Thanks - I have submitted this info also. We're 90% sure this is a problem on Antel's end. Our provider has reached out to them and are waiting for a response. | |
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https://imgur.com/a/TLu9R
DIE FOR SPIKE 3 TIMES JUST LOOK MY LATENCY | |
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THIS IS ONE MAP WITH POE OFF...
http://imgur.com/a/VYU7V THIS WHILE IM DOING A MAP, I CAN SEE SOMETHING IS WRONG, CAN SOMEONE HELP http://imgur.com/a/wUeYd Last edited by pedrohgs on Sep 10, 2017, 9:57:50 PM
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That's pretty weird. Today I was (finally) able to play without lag and I thought the problem was fixed for everyone here in Uruguay. I hope you can find a solution for everyone else and the problem doesn't come back.
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Problem solved!
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Hi, i am not an antel's user (brazilian here), but im facing a weird lag spikes when i create/enter in instances.
Step to reproduce.
Spoiler
My normal ping is ~110ms Login to Highgate, normal ping.  Go to hideout, lag spikes.  enter in a map, lag spikes.  back to hideout, normal ping.  I tried several times and every time i go into an instance has a chance to have lag spikes. WinMTR
Spoiler
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| WinMTR statistics | | Host - % | Sent | Recv | Best | Avrg | Wrst | Last | |------------------------------------------------|------|------|------|------|------|------| | 192.168.1.1 - 0 | 78 | 78 | 0 | 0 | 7 | 0 | | No response from host - 100 | 16 | 0 | 0 | 0 | 0 | 0 | | 100.122.98.19 - 0 | 78 | 78 | 39 | 44 | 111 | 44 | | 100.122.17.215 - 0 | 78 | 78 | 53 | 64 | 131 | 53 | | 100.122.18.138 - 89 | 18 | 2 | 54 | 57 | 61 | 54 | | 100.122.18.222 - 2 | 75 | 74 | 97 | 101 | 167 | 98 | | 100.122.18.93 - 0 | 78 | 78 | 103 | 108 | 172 | 105 | | No response from host - 100 | 16 | 0 | 0 | 0 | 0 | 0 | | ae6.dar02.sao01.networklayer.com - 35 | 35 | 23 | 0 | 119 | 123 | 120 | | po2.fcr01a.sao01.networklayer.com - 44 | 30 | 17 | 118 | 123 | 142 | 120 | | 36.84.39a9.ip4.static.sl-reverse.com - 0 | 78 | 78 | 98 | 102 | 169 | 100 | |________________________________________________|______|______|______|______|______|______| WinMTR v0.92 GPL V2 by Appnor MSP - Fully Managed Hosting & Cloud Provider | |
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i made this gif showing the problem.
 Steps: 1-hideout: normal 2-map: lag spike 3-back to hideout: normal 4-bak to map: lag spike 5-back to hideout: lag spike 6-back to map: normal lag spike = unplayable |
