Technical Support (Path of Exile 1) - Lag into disconnection. - Forum

Here is WinMRT report. It is pretty bad right now since i'm on wireless and it is snowing like crazy. I connect to my friend's router. He is my neighbor. I know this can cause problems but he also has the same disconnect issue. I will try to run WinMRT from his computer so I can have a clean report. Right now po2.fcr05.sr06.dal01.networklayer.com is the worst but usually all dallas network layers seem to have problems. Spoiler \|------------------------------------------------------------------------------------------\| \| WinMTR statistics \| \| Host - % \| Sent \| Recv \| Best \| Avrg \| Wrst \| Last \| \|------------------------------------------------\|------\|------\|------\|------\|------\|------\| \| xxx.xxx.xxx.xxx - 6 \| 277 \| 263 \| 1 \| 3 \| 57 \| 2 \| \| xxx.xxx.xxx.xxx - 6 \| 277 \| 263 \| 7 \| 12 \| 130 \| 10 \| \| cnq2-14.cablevision.qc.ca - 6 \| 277 \| 263 \| 7 \| 14 \| 138 \| 9 \| \| admin.telebecinternet.com - 8 \| 257 \| 238 \| 7 \| 15 \| 86 \| 10 \| \| ae7_VLDR-RT01-480-72W.aliant.net - 9 \| 249 \| 228 \| 16 \| 22 \| 101 \| 17 \| \| ae6.bx01.toro.on.aliant.net - 9 \| 245 \| 223 \| 22 \| 29 \| 85 \| 27 \| \| ae7.bx01.chcg.il.aliant.net - 8 \| 253 \| 233 \| 32 \| 41 \| 214 \| 36 \| \| te1-7.bbr01.eq01.chi01.networklayer.com - 6 \| 269 \| 253 \| 0 \| 38 \| 144 \| 33 \| \| ae20.bbr01.eq01.dal03.networklayer.com - 7 \| 265 \| 248 \| 55 \| 61 \| 122 \| 60 \| \| ae0.dar02.sr01.dal01.networklayer.com - 6 \| 271 \| 256 \| 55 \| 61 \| 165 \| 58 \| \| po2.fcr05.sr06.dal01.networklayer.com - 13 \| 223 \| 196 \| 54 \| 60 \| 113 \| 59 \| \|173.192.25.23-static.reverse.softlayer.com - 7 \| 261 \| 243 \| 56 \| 62 \| 117 \| 57 \| \|________________________________________________\|______\|______\|______\|______\|______\|______\| WinMTR v0.92 GPL V2 by Appnor MSP - Fully Managed Hosting & Cloud Provider Last edited by jechkaar#6877 on Dec 29, 2013, 12:05:54 PM	Posted by jechkaar#6877 on Dec 29, 2013, 12:04:08 PM Quote this Post
Here is a report that ran all night. \|------------------------------------------------------------------------------------------\| \| WinMTR statistics \| \| Host - % \| Sent \| Recv \| Best \| Avrg \| Wrst \| Last \| \|------------------------------------------------\|------\|------\|------\|------\|------\|------\| \| Wireless_Broadband_Router.home - 0 \| 38264 \| 38264 \| 0 \| 0 \| 17 \| 0 \| \| L100.NRFLVA-VFTTP-28.verizon-gni.net - 0 \| 38264 \| 38264 \| 4 \| 10 \| 318 \| 6 \| \| G0-3-4-6.NRFLVA-LCR-22.verizon-gni.net - 1 \| 38242 \| 38236 \| 5 \| 10 \| 143 \| 8 \| \| ae2-0.PHIL-BB-RTR2.verizon-gni.net - 1 \| 38242 \| 38236 \| 15 \| 26 \| 229 \| 16 \| \| 0.xe-2-1-0.BR2.IAD8.ALTER.NET - 1 \| 38196 \| 38178 \| 20 \| 22 \| 158 \| 23 \| \| ae-20.r04.asbnva02.us.bb.gin.ntt.net - 1 \| 38128 \| 38092 \| 20 \| 35 \| 204 \| 71 \| \| ae-12.r00.asbnva02.us.bb.gin.ntt.net - 1 \| 38168 \| 38143 \| 20 \| 36 \| 253 \| 72 \| \| ae14.bbr02.eq01.wdc02.networklayer.com - 1 \| 38241 \| 38235 \| 19 \| 23 \| 157 \| 21 \| \| ae7.bbr01.eq01.wdc02.networklayer.com - 1 \| 38225 \| 38215 \| 20 \| 25 \| 167 \| 23 \| \| ae0.bbr01.tl01.atl01.networklayer.com - 2 \| 35851 \| 35239 \| 34 \| 38 \| 203 \| 41 \| \| ae13.bbr02.eq01.dal03.networklayer.com - 1 \| 38216 \| 38203 \| 55 \| 60 \| 196 \| 59 \| \| ae1.dar01.sr01.dal01.networklayer.com - 1 \| 38257 \| 38255 \| 55 \| 59 \| 201 \| 58 \| \| po1.fcr05.sr06.dal01.networklayer.com - 1 \| 38246 \| 38241 \| 55 \| 61 \| 587 \| 59 \| \|173.192.25.23-static.reverse.softlayer.com - 1 \| 38257 \| 38255 \| 55 \| 59 \| 197 \| 59 \| \|________________________________________________\|______\|______\|______\|______\|______\|______\| WinMTR v0.92 GPL V2 by Appnor MSP - Fully Managed Hosting & Cloud Provider This report doesn't show terrible packet loss but there is packet loss present. Another issue I want to point out is on most games I have a latency of about 30-50 but on PoE I have a constant 100 latency and I have no idea why. Last edited by shadowsgleam#4348 on Dec 29, 2013, 12:32:43 PM	Posted by shadowsgleam#4348 on Dec 29, 2013, 12:31:10 PM Quote this Post
Same problem here too. Started 2 weeks ago with a few disconnects here n there.. Figured it was holiday madness..? Today it's so bad it stutters, pauses then disconnect to log-in within 5-10 mins. I can't even drop things in and out of my storage in town. -Glad I'm not playing in nemesis right now! lol	Posted by DEITRIX#2110 on Dec 29, 2013, 4:15:10 PM Quote this Post
Same DC issue. I'm on the America server. I'm noticing it DC's WAY more when I'm in one of the chat channels. Still DC's when I'm not, but doesn't seem as often.	Posted by Kiizmar#5140 on Dec 29, 2013, 4:27:20 PM Quote this Post
I am getting DC as well. Over and over, it is constant. Please someone help me out. \|------------------------------------------------------------------------------------------\| \| WinMTR statistics \| \| Host - % \| Sent \| Recv \| Best \| Avrg \| Wrst \| Last \| \|------------------------------------------------\|------\|------\|------\|------\|------\|------\| \| home - 0 \| 112 \| 112 \| 0 \| 0 \| 2 \| 0 \| \|99-28-83-254.lightspeed.irvnca.sbcglobal.net - 0 \| 112 \| 112 \| 14 \| 19 \| 27 \| 19 \| \| dist2-vlan62.rcfril.sbcglobal.net - 0 \| 112 \| 112 \| 13 \| 18 \| 26 \| 14 \| \| 12.83.53.26 - 1 \| 108 \| 107 \| 13 \| 18 \| 45 \| 15 \| \| ggr4.cgcil.ip.att.net - 1 \| 108 \| 107 \| 17 \| 23 \| 62 \| 20 \| \| 192.205.37.150 - 17 \| 66 \| 55 \| 58 \| 69 \| 103 \| 60 \| \| 4.69.158.142 - 0 \| 112 \| 112 \| 57 \| 61 \| 85 \| 59 \| \| ae-1-51.edge4.Chicago3.Level3.net - 1 \| 107 \| 106 \| 56 \| 63 \| 83 \| 58 \| \| te2-5.bbr01.eq01.chi01.networklayer.com - 39 \| 44 \| 27 \| 118 \| 121 \| 130 \| 123 \| \| ae7.bbr01.eq01.chi01.networklayer.com - 38 \| 45 \| 28 \| 118 \| 122 \| 147 \| 118 \| \| ae20.bbr01.eq01.dal03.networklayer.com - 34 \| 48 \| 32 \| 138 \| 145 \| 185 \| 142 \| \| ae0.dar01.sr01.dal01.networklayer.com - 34 \| 48 \| 32 \| 138 \| 143 \| 173 \| 142 \| \| po1.fcr05.sr06.dal01.networklayer.com - 53 \| 36 \| 17 \| 139 \| 144 \| 161 \| 140 \| \|173.192.44.22-static.reverse.softlayer.com - 34 \| 48 \| 32 \| 139 \| 143 \| 179 \| 140 \| \|________________________________________________\|______\|______\|______\|______\|______\|______\| WinMTR v0.92 GPL V2 by Appnor MSP - Fully Managed Hosting & Cloud Provider Put peanut butter on it!	Posted by Miller0000#7906 on Dec 29, 2013, 4:33:36 PM Quote this Post
been using the Singapore gateway with great result! you have to be careful who you group with or it can still be desyncy... but solo it is perfect.. 200 ping is fine compared to insanedesync don't even need to bother with vpn, this fixed (for california) Last edited by waffenheimer#3798 on Dec 29, 2013, 7:14:12 PM	Posted by waffenheimer#3798 on Dec 29, 2013, 7:10:54 PM Quote this Post
Here is the WinMTR report directly from the wired connection. Running for 2 hours without gameplay \|------------------------------------------------------------------------------------------\| \| WinMTR statistics \| \| Host - % \| Sent \| Recv \| Best \| Avrg \| Wrst \| Last \| \|------------------------------------------------\|------\|------\|------\|------\|------\|------\| \| router.asus.com - 1 \| 9889 \| 9885 \| 0 \| 0 \| 53 \| 0 \| \| 10.1.0.1 - 1 \| 9820 \| 9797 \| 6 \| 9 \| 151 \| 11 \| \| cnq2-14.cablevision.qc.ca - 1 \| 9824 \| 9802 \| 6 \| 10 \| 152 \| 8 \| \| admin.telebecinternet.com - 1 \| 9820 \| 9797 \| 6 \| 13 \| 152 \| 12 \| \| ae7_VLDR-RT01-480-72W.aliant.net - 4 \| 8640 \| 8322 \| 14 \| 17 \| 103 \| 18 \| \| ae6.bx01.toro.on.aliant.net - 1 \| 9816 \| 9792 \| 21 \| 25 \| 167 \| 23 \| \| ae7.bx01.chcg.il.aliant.net - 1 \| 9824 \| 9802 \| 31 \| 38 \| 177 \| 35 \| \| te1-7.bbr01.eq01.chi01.networklayer.com - 5 \| 8327 \| 7931 \| 31 \| 34 \| 114 \| 34 \| \| ae20.bbr01.eq01.dal03.networklayer.com - 1 \| 9756 \| 9717 \| 54 \| 57 \| 200 \| 55 \| \| ae0.dar02.sr01.dal01.networklayer.com - 1 \| 9824 \| 9802 \| 54 \| 58 \| 202 \| 57 \| \| po2.fcr05.sr06.dal01.networklayer.com - 1 \| 9820 \| 9797 \| 52 \| 57 \| 352 \| 54 \| \|173.192.25.23-static.reverse.softlayer.com - 1 \| 9820 \| 9797 \| 54 \| 58 \| 200 \| 58 \| \|________________________________________________\|______\|______\|______\|______\|____ A short report while paying and disconnect \|------------------------------------------------------------------------------------------\| \| WinMTR statistics \| \| Host - % \| Sent \| Recv \| Best \| Avrg \| Wrst \| Last \| \|------------------------------------------------\|------\|------\|------\|------\|------\|------\| \| router.asus.com - 0 \| 1134 \| 1134 \| 0 \| 0 \| 50 \| 0 \| \| 10.1.0.1 - 1 \| 1127 \| 1125 \| 6 \| 10 \| 212 \| 6 \| \| cnq2-14.cablevision.qc.ca - 1 \| 1127 \| 1125 \| 6 \| 10 \| 214 \| 7 \| \| 207-164-139-13.telebecinternet.net - 1 \| 1127 \| 1125 \| 6 \| 13 \| 214 \| 8 \| \| ae7_VLDR-RT01-480-72W.aliant.net - 4 \| 1011 \| 980 \| 14 \| 17 \| 102 \| 24 \| \| ae6.bx01.toro.on.aliant.net - 1 \| 1119 \| 1115 \| 21 \| 24 \| 228 \| 24 \| \| ae7.bx01.chcg.il.aliant.net - 1 \| 1127 \| 1125 \| 31 \| 38 \| 237 \| 32 \| \| te1-7.bbr01.eq01.chi01.networklayer.com - 27 \| 547 \| 400 \| 31 \| 34 \| 76 \| 34 \| \| ae20.bbr01.eq01.dal03.networklayer.com - 1 \| 1123 \| 1120 \| 54 \| 60 \| 261 \| 65 \| \| ae0.dar02.sr01.dal01.networklayer.com - 1 \| 1127 \| 1125 \| 54 \| 59 \| 262 \| 56 \| \| po2.fcr05.sr06.dal01.networklayer.com - 1 \| 1127 \| 1125 \| 52 \| 56 \| 259 \| 63 \| \|173.192.25.23-static.reverse.softlayer.com - 1 \| 1127 \| 1125 \| 54 \| 59 \| 262 \| 59 \| \|________________________________________________\|______\|______\|______\|______\|______\|______\| From POE logs : 2013/12/29 20:37:48 373681300 28d [INFO Client 5136] Abnormal disconnect: An unexpected disconnection occurred. Last edited by jechkaar#6877 on Dec 29, 2013, 8:54:54 PM	Posted by jechkaar#6877 on Dec 29, 2013, 8:24:17 PM Quote this Post
" jechkaar wrote: Here is the WinMTR report directly from the wired connection. Running for 2 hours without gameplay \|------------------------------------------------------------------------------------------\| \| WinMTR statistics \| \| Host - % \| Sent \| Recv \| Best \| Avrg \| Wrst \| Last \| \|------------------------------------------------\|------\|------\|------\|------\|------\|------\| \| router.asus.com - 1 \| 9889 \| 9885 \| 0 \| 0 \| 53 \| 0 \| \| 10.1.0.1 - 1 \| 9820 \| 9797 \| 6 \| 9 \| 151 \| 11 \| \| cnq2-14.cablevision.qc.ca - 1 \| 9824 \| 9802 \| 6 \| 10 \| 152 \| 8 \| \| admin.telebecinternet.com - 1 \| 9820 \| 9797 \| 6 \| 13 \| 152 \| 12 \| \| ae7_VLDR-RT01-480-72W.aliant.net - 4 \| 8640 \| 8322 \| 14 \| 17 \| 103 \| 18 \| \| ae6.bx01.toro.on.aliant.net - 1 \| 9816 \| 9792 \| 21 \| 25 \| 167 \| 23 \| \| ae7.bx01.chcg.il.aliant.net - 1 \| 9824 \| 9802 \| 31 \| 38 \| 177 \| 35 \| \| te1-7.bbr01.eq01.chi01.networklayer.com - 5 \| 8327 \| 7931 \| 31 \| 34 \| 114 \| 34 \| \| ae20.bbr01.eq01.dal03.networklayer.com - 1 \| 9756 \| 9717 \| 54 \| 57 \| 200 \| 55 \| \| ae0.dar02.sr01.dal01.networklayer.com - 1 \| 9824 \| 9802 \| 54 \| 58 \| 202 \| 57 \| \| po2.fcr05.sr06.dal01.networklayer.com - 1 \| 9820 \| 9797 \| 52 \| 57 \| 352 \| 54 \| \|173.192.25.23-static.reverse.softlayer.com - 1 \| 9820 \| 9797 \| 54 \| 58 \| 200 \| 58 \| \|________________________________________________\|______\|______\|______\|______\|____ A short report while paying and disconnect \|------------------------------------------------------------------------------------------\| \| WinMTR statistics \| \| Host - % \| Sent \| Recv \| Best \| Avrg \| Wrst \| Last \| \|------------------------------------------------\|------\|------\|------\|------\|------\|------\| \| router.asus.com - 0 \| 1134 \| 1134 \| 0 \| 0 \| 50 \| 0 \| \| 10.1.0.1 - 1 \| 1127 \| 1125 \| 6 \| 10 \| 212 \| 6 \| \| cnq2-14.cablevision.qc.ca - 1 \| 1127 \| 1125 \| 6 \| 10 \| 214 \| 7 \| \| 207-164-139-13.telebecinternet.net - 1 \| 1127 \| 1125 \| 6 \| 13 \| 214 \| 8 \| \| ae7_VLDR-RT01-480-72W.aliant.net - 4 \| 1011 \| 980 \| 14 \| 17 \| 102 \| 24 \| \| ae6.bx01.toro.on.aliant.net - 1 \| 1119 \| 1115 \| 21 \| 24 \| 228 \| 24 \| \| ae7.bx01.chcg.il.aliant.net - 1 \| 1127 \| 1125 \| 31 \| 38 \| 237 \| 32 \| \| te1-7.bbr01.eq01.chi01.networklayer.com - 27 \| 547 \| 400 \| 31 \| 34 \| 76 \| 34 \| \| ae20.bbr01.eq01.dal03.networklayer.com - 1 \| 1123 \| 1120 \| 54 \| 60 \| 261 \| 65 \| \| ae0.dar02.sr01.dal01.networklayer.com - 1 \| 1127 \| 1125 \| 54 \| 59 \| 262 \| 56 \| \| po2.fcr05.sr06.dal01.networklayer.com - 1 \| 1127 \| 1125 \| 52 \| 56 \| 259 \| 63 \| \|173.192.25.23-static.reverse.softlayer.com - 1 \| 1127 \| 1125 \| 54 \| 59 \| 262 \| 59 \| \|________________________________________________\|______\|______\|______\|______\|______\|______\| From POE logs : 2013/12/29 20:37:48 373681300 28d [INFO Client 5136] Abnormal disconnect: An unexpected disconnection occurred. Wow 27% packet loss @ "te1-7.bbr01.eq01.chi01.networklayer.com"	Posted by shadowsgleam#4348 on Dec 29, 2013, 8:55:29 PM Quote this Post
Any updates?	Posted by shadowsgleam#4348 on Dec 30, 2013, 11:43:01 PM Quote this Post
Having a similar issue, any ideas? \|------------------------------------------------------------------------------------------\| \| WinMTR statistics \| \| Host - % \| Sent \| Recv \| Best \| Avrg \| Wrst \| Last \| \|------------------------------------------------\|------\|------\|------\|------\|------\|------\| \| 192.168.1.1 - 0 \| 136 \| 136 \| 0 \| 0 \| 1 \| 0 \| \| 50.131.184.1 - 0 \| 136 \| 136 \| 13 \| 29 \| 85 \| 17 \| \| te-7-5-ur01.oakland.ca.sfba.comcast.net - 0 \| 136 \| 136 \| 9 \| 19 \| 384 \| 18 \| \| 68.87.194.50 - 0 \| 136 \| 136 \| 11 \| 16 \| 35 \| 18 \| \|he-3-8-0-0-cr01.sanjose.ca.ibone.comcast.net - 0 \| 136 \| 136 \| 11 \| 17 \| 35 \| 23 \| \|pos-0-0-0-0-pe01.11greatoaks.ca.ibone.comcast.net - 0 \| 136 \| 136 \| 15 \| 21 \| 49 \| 23 \| \|xe-0-1-1.bbr02.eq01.sjc02.networklayer.com - 0 \| 136 \| 136 \| 14 \| 19 \| 38 \| 18 \| \| ae0.bbr02.cs01.lax01.networklayer.com - 25 \| 69 \| 52 \| 21 \| 26 \| 41 \| 27 \| \| ae7.bbr01.cs01.lax01.networklayer.com - 20 \| 77 \| 62 \| 21 \| 27 \| 47 \| 27 \| \| ae19.bbr01.eq01.dal03.networklayer.com - 39 \| 54 \| 33 \| 51 \| 57 \| 92 \| 54 \| \| ae0.dar02.sr01.dal01.networklayer.com - 20 \| 77 \| 62 \| 50 \| 55 \| 75 \| 56 \| \| po2.fcr05.sr06.dal01.networklayer.com - 20 \| 77 \| 62 \| 50 \| 58 \| 115 \| 57 \| \|173.192.44.22-static.reverse.softlayer.com - 20 \| 77 \| 62 \| 50 \| 56 \| 74 \| 51 \| \|________________________________________________\|______\|______\|______\|______\|______\|______\| WinMTR v0.92 GPL V2 by Appnor MSP - Fully Managed Hosting & Cloud Provider Update: If I use the EU server my ping triples but I don't have the huge packet loss. \|------------------------------------------------------------------------------------------\| \| WinMTR statistics \| \| Host - % \| Sent \| Recv \| Best \| Avrg \| Wrst \| Last \| \|------------------------------------------------\|------\|------\|------\|------\|------\|------\| \| 192.168.1.1 - 0 \| 119 \| 119 \| 0 \| 0 \| 1 \| 0 \| \| 50.131.184.1 - 0 \| 119 \| 119 \| 13 \| 28 \| 56 \| 35 \| \| te-7-5-ur01.oakland.ca.sfba.comcast.net - 0 \| 119 \| 119 \| 9 \| 13 \| 50 \| 15 \| \|te-0-2-0-3-ar01.sfsutro.ca.sfba.comcast.net - 0 \| 119 \| 119 \| 11 \| 16 \| 33 \| 20 \| \|he-0-6-0-0-11-cr01.56marietta.ga.ibone.comcast.net - 0 \| 119 \| 119 \| 11 \| 18 \| 31 \| 22 \| \| 50.242.148.34 - 2 \| 111 \| 109 \| 21 \| 28 \| 76 \| 26 \| \| vlan80.csw3.SanJose1.Level3.net - 0 \| 119 \| 119 \| 158 \| 166 \| 179 \| 166 \| \| ae-81-81.ebr1.SanJose1.Level3.net - 0 \| 119 \| 119 \| 159 \| 166 \| 178 \| 169 \| \| ae-2-2.ebr2.NewYork1.Level3.net - 0 \| 119 \| 119 \| 160 \| 165 \| 180 \| 166 \| \| ae-82-82.csw3.NewYork1.Level3.net - 0 \| 119 \| 119 \| 160 \| 165 \| 182 \| 165 \| \| ae-91-91.ebr1.NewYork1.Level3.net - 0 \| 119 \| 119 \| 159 \| 166 \| 181 \| 170 \| \| ae-42-42.ebr2.London1.Level3.net - 0 \| 119 \| 119 \| 158 \| 167 \| 191 \| 166 \| \| ae-59-224.csw2.London1.Level3.net - 0 \| 119 \| 119 \| 158 \| 164 \| 178 \| 166 \| \| ae-231-3607.edge4.London1.Level3.net - 0 \| 119 \| 119 \| 159 \| 165 \| 208 \| 166 \| \| SOFTLAYER-T.edge4.London1.Level3.net - 0 \| 119 \| 119 \| 159 \| 165 \| 186 \| 170 \| \| ae0.bbr02.eq01.ams02.networklayer.com - 0 \| 119 \| 119 \| 163 \| 170 \| 206 \| 172 \| \| ae6.dar01.sr01.ams01.networklayer.com - 0 \| 119 \| 119 \| 165 \| 171 \| 196 \| 173 \| \| po1.fcr01.sr01.ams01.networklayer.com - 1 \| 115 \| 114 \| 154 \| 162 \| 263 \| 155 \| \|37.58.67.210-static.reverse.softlayer.com - 0 \| 119 \| 119 \| 165 \| 171 \| 184 \| 168 \| \|________________________________________________\|______\|______\|______\|______\|______\|______\| WinMTR v0.92 GPL V2 by Appnor MSP - Fully Managed Hosting & Cloud Provider Last edited by Lasnex#6363 on Dec 31, 2013, 12:42:02 AM	Posted by Lasnex#6363 on Dec 31, 2013, 12:09:26 AM Quote this Post