Technical Support - Steam Purchase Failed - Forum

" CasualClark wrote: Finally figured this out. You need to activate the Steam Overlay, so that when you are in game, you can Shift-Tab and bring up the Steam window. This links the game to Steam so the transaction can occur. In Steam, click 'View' menu, then 'Settings'. Under 'In-Game' tab, make sure 'Enable Steam Community In-Game' is selected. Click 'Ok'. Then, right click on "Path of Exile" in your Steam library, where it is listed on the left side of the screen. Select 'Properties'. Under the 'General' tab, select 'Enable Steam Community In-Game'. Launch 'Path of Exile' and try it again. You also need to put money in your Steam Wallet equal to or greater than the amount you want to spend in the game. The Wallet is what is credited when you make your purchase. Hope this helped. This worked for me. Make sure the Steam Overlay appears in game when you click Shift/Tab. Then it should work. Rose: You're an alien? You sound like you're from the North. Doctor: LOTS of planets have a North!!!	Posted by Dacar92 on Dec 14, 2013, 9:05:18 PM Quote this Post
GGG should not region lock , if not these problems would not occur	Posted by Leley on Dec 19, 2013, 11:01:21 PM Quote this Post
" Dacar92 wrote: " CasualClark wrote: Finally figured this out. You need to activate the Steam Overlay, so that when you are in game, you can Shift-Tab and bring up the Steam window. This links the game to Steam so the transaction can occur. In Steam, click 'View' menu, then 'Settings'. Under 'In-Game' tab, make sure 'Enable Steam Community In-Game' is selected. Click 'Ok'. Then, right click on "Path of Exile" in your Steam library, where it is listed on the left side of the screen. Select 'Properties'. Under the 'General' tab, select 'Enable Steam Community In-Game'. Launch 'Path of Exile' and try it again. You also need to put money in your Steam Wallet equal to or greater than the amount you want to spend in the game. The Wallet is what is credited when you make your purchase. Hope this helped. This worked for me. Make sure the Steam Overlay appears in game when you click Shift/Tab. Then it should work. I'm also having issues making a purchase through steam. I have sufficient funds in my wallet and have followed the instructions above for enabling steam overlay in the global settings and in the POE launcher settings as described above. Is GGG or Steam working to fix this issue?	Posted by Leptonic on Dec 22, 2013, 1:36:14 PM Quote this Post
Same issue here. My Steam wallet is credited but all I get is "Steam purchase failed" in game. Already did all the stuff above. I'm from France anyway. Last edited by Shinosha on Dec 27, 2013, 1:37:27 PM	Posted by Shinosha on Dec 27, 2013, 1:37:09 PM Quote this Post
the problem is ppl are going into steam and buying points, you cant do that, i lost 5.00 to steam, which means i have to buy a steam game. this is what you have to do. 1. read the thread before this post, and apply your ingame overlay. 2. open you POE, a. press shift and tab together and it will open the over lay b. open the website by clicking "open website" it will open POE website make sure your log in. c. hit shop tab d. go through payment, (you are still in overlay) f. you now have points next to the coin. H. (stands for happy) go shop. wam bam its done !!!!!!!!!!!!!!!!! thank me later iiFORTYii ii4Oii	Posted by ii4Oii on Apr 21, 2014, 7:59:35 PM Quote this Post
" ii4Oii wrote: the problem is ppl are going into steam and buying points, you cant do that, i lost 5.00 to steam, which means i have to buy a steam game. this is what you have to do. 1. read the thread before this post, and apply your ingame overlay. 2. open you POE, a. press shift and tab together and it will open the over lay b. open the website by clicking "open website" it will open POE website make sure your log in. c. hit shop tab d. go through payment, (you are still in overlay) f. you now have points next to the coin. H. (stands for happy) go shop. wam bam its done !!!!!!!!!!!!!!!!! thank me later iiFORTYii ii4Oii This way it works, thank you.	Posted by awehaste on Dec 21, 2014, 7:41:18 AM Quote this Post
Heres how i fixed my problem. 1# Update poe to beta. 2# Update back to normal game. 3# Aaaaand it works.	Posted by liaamo on May 4, 2015, 10:03:14 PM Quote this Post
" ii4Oii wrote: the problem is ppl are going into steam and buying points, you cant do that, i lost 5.00 to steam, which means i have to buy a steam game. this is what you have to do. 1. read the thread before this post, and apply your ingame overlay. 2. open you POE, a. press shift and tab together and it will open the over lay b. open the website by clicking "open website" it will open POE website make sure your log in. c. hit shop tab d. go through payment, (you are still in overlay) f. you now have points next to the coin. H. (stands for happy) go shop. wam bam its done !!!!!!!!!!!!!!!!! Didnt work for me	Posted by Debooster on Jun 18, 2017, 7:07:43 AM Quote this Post