Getting a lot of "loading screen/ping stuck" on SG server

Looks like it is really related with Telekom Malaysia. I'm from Malaysia too, using Unifi 5Mbps (in case people don't know, both Streamyx and Unifi is under the same company, Telekom Malaysia).

"
Hexogen wrote:
wow me too, i already consult tmnet regarding this issue, their network team is working on it, tbh i dont trust them much on this, are you using streamyx/unifi ?


Can u show what exactly they reply? But I agree with you, they are very unreliable on fixing these issues.

"
_____PLAYER_____ wrote:
i dunno how to use winMTR but alot ppl got same problem.just wait other ppl send winMTR.

You can see the instruction here: https://www.pathofexile.com/forum/view-thread/361292
"
_____PLAYER_____ wrote:


i dunno how to use winMTR but alot ppl got same problem.just wait other ppl send winMTR.


https://www.pathofexile.com/forum/view-thread/361292

do a winMTR so at least i could put some pressure on network engineer team
"
SaltyHope wrote:
Looks like it is really related with Telekom Malaysia. I'm from Malaysia too, using Unifi 5Mbps (in case people don't know, both Streamyx and Unifi is under the same company, Telekom Malaysia).

Can u show what exactly they reply? But I agree with you, they are very unreliable on fixing these issues.


dont rely on their CS EMAIL, they dont even know what they are doing, just following script and such, their network team do call me regarding this matter, and tbh all i understand is that they are currently monitoring the situation, i will give them probably a day or two before i start releasing my rampage on their CS, this is the only way to get their attention.

btw i suggest you do a winMTR and send email to them, but put remarks for network team attention, and demand their network team call you regarding this matter
I just want to say that is great and very refreshing to see people NOT blaming GGG for their problems.

I appreciate it, and I'm sure GGG does as well.

Keep it up. I hope you get the issue escalated and resolved promptly.

Cheers.
Spoiler


this is winMTR on 20mbps UNIFI, as you can see, high ping on HOP 2, btw HOP 5 used to be "equinix", is this somehow connected to the issue itself?
I'm in the exact same situation. From Malaysia, play through SG gateway and using Streamyx.
"
noob_woodpecker wrote:
I'm in the exact same situation. From Malaysia, play through SG gateway and using Streamyx.


stop play eu and sg gateway.
i go play aus gateway,smooth.230 latency but got not problem.
Pant of Exile,Path of Gamer.
This game is an illusion, player.
Last edited by ___GAMER___#4124 on Nov 14, 2014, 11:04:51 PM
problem have been solved

and btw, for those who are so lazy, just dont play on SG gateway anymore, you guys dont deserve low ping if u are so lazy to work this out together with your ISP


"
_____PLAYER_____ wrote:


i dunno how to use winMTR but alot ppl got same problem.just wait other ppl send winMTR.


please stay on your AUS gateway, thx you :)

latest winMTR on SG gateway

"
|------------------------------------------------------------------------------------------|
| WinMTR statistics |
| Host - % | Sent | Recv | Best | Avrg | Wrst | Last |
|------------------------------------------------|------|------|------|------|------|------|
| 192.168.1.1 - 0 | 1151 | 1151 | 0 | 0 | 3 | 0 |
| 175.137.109.94 - 1 | 1151 | 1148 | 10 | 41 | 351 | 15 |
| 175.137.109.93 - 1 | 1151 | 1150 | 4 | 21 | 421 | 14 |
| 10.55.208.152 - 1 | 1151 | 1145 | 17 | 30 | 327 | 25 |
| 36351.sgw.equinix.com - 1 | 1151 | 1148 | 53 | 64 | 383 | 55 |
| ae5.dar02.sr03.sng01.networklayer.com - 1 | 1151 | 1148 | 51 | 63 | 277 | 59 |
| po2.fcr01.sr03.sng01.networklayer.com - 15 | 1151 | 984 | 52 | 69 | 439 | 60 |
|216.12.203.91-static.reverse.softlayer.com - 1 | 1150 | 1146 | 56 | 64 | 294 | 63 |
|________________________________________________|______|______|______|______|______|______|
WinMTR - 0.8. Copyleft @2000-2002 Vasile Laurentiu Stanimir ( stanimir@cr.nivis.com )
Last edited by Hexogen#6842 on Nov 15, 2014, 3:48:11 AM
"
Hexogen wrote:
problem have been solved



congratulation
Pant of Exile,Path of Gamer.
This game is an illusion, player.
Spoiler
"

|------------------------------------------------------------------------------------------|
| WinMTR statistics |
| Host - % | Sent | Recv | Best | Avrg | Wrst | Last |
|------------------------------------------------|------|------|------|------|------|------|
| 192.168.1.1 - 0 | 659 | 659 | 0 | 0 | 6 | 1 |
| 175.137.109.102 - 0 | 658 | 658 | 14 | 37 | 239 | 27 |
| 175.137.109.101 - 0 | 658 | 658 | 13 | 20 | 197 | 14 |
| 10.55.208.113 - 1 | 658 | 657 | 22 | 31 | 226 | 28 |
| No response from host - 100 | 658 | 0 | 0 | 0 | 0 | 33 |
| ae5.dar01.sr03.sng01.networklayer.com - 0 | 658 | 658 | 61 | 90 | 265 | 117 |
| po1.fcr01.sr03.sng01.networklayer.com - 74 | 658 | 174 | 60 | 68 | 196 | 62 |
|216.12.203.91-static.reverse.softlayer.com - 1 | 658 | 654 | 59 | 88 | 473 | 118 |
|________________________________________________|______|______|______|______|______|______|
WinMTR - 0.8. Copyleft @2000-2002 Vasile Laurentiu Stanimir ( stanimir@cr.nivis.com )


WORST ISP IN MY, oh well i enjoy dealing with them anyway, time to harras their CS for attention

Report Forum Post

Report Account:

Report Type

Additional Info