There were problems processing your payment. Code (500)
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still and issue had to do the $5 thing. This post was a year old they really should have this looked into. dont mess with people's money when they are trying to give it to you.
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Is it really necessary to buy 5$ more to get what you want ? lol
I'm having the same issue, works fine with steam, i usually buy using it, but can't upgrade so... And for PayPal they oblige you to give personnal information and to allow them sharing it with unknow people, no way ! So the last way to upgrade my pack is GGG website, but... well i have the error code 500, maybe i should try the 5$ trick but it will make me angry if i pay 5$ more to get a fail trick. So i actually don't really know what to do, any idea, people having solved the problem, anything ? Thanks | |
" Hi there! In this instance, this purchase of a point pack will provide a lower cost of your next Supporter Pack as viewed in the 'Upgrade' Feature. If you experience any issues in this regard, please contact us via email at support@grindinggear.com and we will be able to process your reduced payment ($5 off after this issue) manually. I hope this helps! ✮ Please contact support@grindinggear.com if you need any help!
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You'r right, anyway it will reduce the upgrade price so i guess i can try, even if it doesn't work i will have 5$ less when i'll find a way to buy it.
I'll check it right now | |
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*Hum*
The upgrade price was 30$ cause of the previous pack + already bought points, i buy 5$ more and it jumps to 65$ price (I think it's considering my previous pack + the new 5$ only, forgetting all my other 20$ transactions). So, what am i supposed to do ? I'm not feeling to touch everything now since i see prices going up when i buy things (when it's supposed to go down) | |
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Hi there!
Thank you for contacting us back regarding this concern. I can confirm that this is due to the purchase being made via Steam, and that we will be able to accrue this cost manually on your behalf. Please contact us via email to support@grindinggear.com to enable us to proceed in this transaction. Thanks! ✮ Please contact support@grindinggear.com if you need any help!
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Today it happened to me.
My buy window was open for about an hour for I was busy. Then I got this error, by googling it I got to this topic. But for me, just backing away one page, re-logging and then trying to buy the same pack ($10) solved the issue. |
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