High ping! EU

Hey there,

Thank you both for the trace routes.

Can you please email us at Support@GrindingGear.com with the following: your current IP address(please use whatismyip.org to obtain); the name of your Internet Provider; the date/time for when the trace was run, along with a copy of the trace route; and your Location/City.

I've seen a few mentions of latency issues on the forums and in-game, but I don't have enough concrete examples to justify investigating this further as of yet, though if you two can send me this stuff I'll have enough to put it forward today, cheers!
Another email from me including traceroutes, IP, ISP ...

Thanks Henry
Sent mail yesterday, I got a question, is there any way that im logging in american gateway even when at logging i choose europe? like any config file that make me log in america by default and ignore log ing gateway? because just checked again and i ahve same ping loging on europe, singapur or aus gateway, always 180 wich is american gateway ping i usually had.

So wondering if maybe any file from latest path or something make me log in by default to america and ignore the in game config, dunno if i explain, my english sux :P

Ty
"
Eidolon85 wrote:
Sent mail yesterday, I got a question, is there any way that im logging in american gateway even when at logging i choose europe? like any config file that make me log in america by default and ignore log ing gateway? because just checked again and i ahve same ping loging on europe, singapur or aus gateway, always 180 wich is american gateway ping i usually had.

So wondering if maybe any file from latest path or something make me log in by default to america and ignore the in game config, dunno if i explain, my english sux :P

Ty


Yes, however it's not so much that your gateway itself is changing, but rather the instance you're playing in can be hosted on the different gateways; if you play in a party with players that are connected to different gateways and they are the ones creating/spawning the instances, you'll get placed onto a server that is hosted on their gateway.
Yes, I have the same opinion. Same ping on every server. :(

Edit.: Henry i have 150 ms in town solo after i logged in.

Edit2:

|------------------------------------------------------------------------------------------|
| WinMTR statistics |
| Host - % | Sent | Recv | Best | Avrg | Wrst | Last |
|------------------------------------------------|------|------|------|------|------|------|
| 192.168.0.1 - 0 | 1731 | 1731 | 0 | 0 | 3 | 0 |
| 192.168.94.1 - 0 | 1731 | 1731 | 0 | 0 | 16 | 0 |
| 65-user35.scnet.cz - 0 | 1732 | 1732 | 1 | 2 | 65 | 2 |
| 1-user34.scnet.cz - 0 | 1733 | 1733 | 3 | 5 | 83 | 3 |
| gw.losan.cz - 1 | 1729 | 1728 | 3 | 10 | 218 | 6 |
| 137.242.broadband18.iol.cz - 0 | 1733 | 1733 | 4 | 9 | 211 | 4 |
| 194.228.21.128 - 1 | 1730 | 1729 | 4 | 8 | 69 | 8 |
| 5.53.0.25 - 1 | 1695 | 1685 | 4 | 9 | 142 | 5 |
|Xe1-0-0-0-grtpareq2.red.telefonica-wholesale.net - 5 | 1477 | 1412 | 28 | 33 | 145 | 28 |
| prs-b8-link.telia.net - 0 | 1734 | 1734 | 28 | 31 | 139 | 31 |
| prs-bb1-link.telia.net - 0 | 1734 | 1734 | 28 | 39 | 181 | 29 |
| ffm-bb1-link.telia.net - 0 | 1734 | 1734 | 24 | 30 | 163 | 26 |
| ffm-b12-link.telia.net - 1 | 1722 | 1719 | 25 | 29 | 122 | 25 |
|xe-1-0-1.bbr01.xn01.fra01.networklayer.com - 1 | 1730 | 1729 | 26 | 29 | 125 | 26 |
| ae7.bbr02.xn01.fra01.networklayer.com - 2 | 1651 | 1630 | 127 | 138 | 240 | 137 |
| ae1.bbr01.eq01.ams02.networklayer.com - 1 | 1675 | 1660 | 133 | 144 | 290 | 143 |
| ae5.dar01.sr01.ams01.networklayer.com - 1 | 1679 | 1665 | 134 | 144 | 258 | 142 |
| po1.fcr01.sr01.ams01.networklayer.com - 1 | 1715 | 1710 | 42 | 50 | 394 | 44 |
|37.58.67.214-static.reverse.softlayer.com - 1 | 1691 | 1680 | 133 | 141 | 209 | 143 |
|________________________________________________|______|______|______|______|______|______|



|xe-1-0-1.bbr01.xn01.fra01.networklayer.com - I think this is first router in datacenter AVRG. 29 ms
|37.58.67.214-static.reverse.softlayer.com - Instance server AVRG. 141 ms

I am no expert, but here is the issue.
Last edited by fejk#4956 on Jul 8, 2013, 10:31:33 AM
"
Henry_GGG wrote:
"
Eidolon85 wrote:
Sent mail yesterday, I got a question, is there any way that im logging in american gateway even when at logging i choose europe? like any config file that make me log in america by default and ignore log ing gateway? because just checked again and i ahve same ping loging on europe, singapur or aus gateway, always 180 wich is american gateway ping i usually had.

So wondering if maybe any file from latest path or something make me log in by default to america and ignore the in game config, dunno if i explain, my english sux :P

Ty


Yes, however it's not so much that your gateway itself is changing, but rather the instance you're playing in can be hosted on the different gateways; if you play in a party with players that are connected to different gateways and they are the ones creating/spawning the instances, you'll get placed onto a server that is hosted on their gateway.


No im testing ping alone, no partys
"
fejk wrote:
Yes, I have the same opinion. Same ping on every server. :(

Edit.: Henry i have 150 ms in town solo after i logged in.

Edit2:

|------------------------------------------------------------------------------------------|
| WinMTR statistics |
| Host - % | Sent | Recv | Best | Avrg | Wrst | Last |
|------------------------------------------------|------|------|------|------|------|------|
| 192.168.0.1 - 0 | 1731 | 1731 | 0 | 0 | 3 | 0 |
| 192.168.94.1 - 0 | 1731 | 1731 | 0 | 0 | 16 | 0 |
| 65-user35.scnet.cz - 0 | 1732 | 1732 | 1 | 2 | 65 | 2 |
| 1-user34.scnet.cz - 0 | 1733 | 1733 | 3 | 5 | 83 | 3 |
| gw.losan.cz - 1 | 1729 | 1728 | 3 | 10 | 218 | 6 |
| 137.242.broadband18.iol.cz - 0 | 1733 | 1733 | 4 | 9 | 211 | 4 |
| 194.228.21.128 - 1 | 1730 | 1729 | 4 | 8 | 69 | 8 |
| 5.53.0.25 - 1 | 1695 | 1685 | 4 | 9 | 142 | 5 |
|Xe1-0-0-0-grtpareq2.red.telefonica-wholesale.net - 5 | 1477 | 1412 | 28 | 33 | 145 | 28 |
| prs-b8-link.telia.net - 0 | 1734 | 1734 | 28 | 31 | 139 | 31 |
| prs-bb1-link.telia.net - 0 | 1734 | 1734 | 28 | 39 | 181 | 29 |
| ffm-bb1-link.telia.net - 0 | 1734 | 1734 | 24 | 30 | 163 | 26 |
| ffm-b12-link.telia.net - 1 | 1722 | 1719 | 25 | 29 | 122 | 25 |
|xe-1-0-1.bbr01.xn01.fra01.networklayer.com - 1 | 1730 | 1729 | 26 | 29 | 125 | 26 |
| ae7.bbr02.xn01.fra01.networklayer.com - 2 | 1651 | 1630 | 127 | 138 | 240 | 137 |
| ae1.bbr01.eq01.ams02.networklayer.com - 1 | 1675 | 1660 | 133 | 144 | 290 | 143 |
| ae5.dar01.sr01.ams01.networklayer.com - 1 | 1679 | 1665 | 134 | 144 | 258 | 142 |
| po1.fcr01.sr01.ams01.networklayer.com - 1 | 1715 | 1710 | 42 | 50 | 394 | 44 |
|37.58.67.214-static.reverse.softlayer.com - 1 | 1691 | 1680 | 133 | 141 | 209 | 143 |
|________________________________________________|______|______|______|______|______|______|



|xe-1-0-1.bbr01.xn01.fra01.networklayer.com - I think this is first router in datacenter AVRG. 29 ms
|37.58.67.214-static.reverse.softlayer.com - Instance server AVRG. 141 ms

I am no expert, but here is the issue.


eres de telefonica?
"
Eidolon85 wrote:
...


Internethome. s.r.o Czech Republic

But i have friends on Telefonica O2 czech and these have the same problem.
"
fejk wrote:
"
Eidolon85 wrote:
...


Internethome. s.r.o Czech Republic

But i have friends on Telefonica O2 czech and these have the same problem.


ah saw something from telefonica on your trace and thats the isp im using, dunno i think i will reinstall this night to see if something fix because my friends dont have this problem.
I've also noticed some laggyness (it sometimes takes 0.5-1 seconds to pick up items in the inventory etc.) and pings around 130-150ms the past few days, that's certainly not normal. This is my traceroute result, I've crossed out some info that's not really relevant:

|------------------------------------------------------------------------------------------|
| WinMTR statistics |
| Host - % | Sent | Recv | Best | Avrg | Wrst | Last |
|------------------------------------------------|------|------|------|------|------|------|
| xxxxx (local router) - 0 | 30 | 30 | 0 | 0 | 2 | 1 |
| xxxxxxxxxxxx.de.hansenet.net - 0 | 30 | 30 | 15 | 29 | 129 | 23 |
| xxxxxxxxxxxxxxxx.de.hansenet.net - 0 | 30 | 30 | 19 | 25 | 95 | 22 |
| 213.191.91.1 - 0 | 30 | 30 | 17 | 21 | 26 | 22 |
| so-1-0-0-0.cr01.fra.de.hansenet.net - 0 | 30 | 30 | 21 | 24 | 30 | 24 |
| 62.109.69.0 - 0 | 30 | 30 | 20 | 27 | 75 | 25 |
| ae1-0.pr01.fra.de.hansenet.net - 0 | 30 | 30 | 22 | 27 | 64 | 24 |
| bbr01.xn01.fra01.networklayer.com - 10 | 22 | 20 | 29 | 47 | 75 | 64 |
| ae7.bbr02.xn01.fra01.networklayer.com - 0 | 30 | 30 | 23 | 27 | 34 | 25 |
| ae1.bbr01.eq01.ams02.networklayer.com - 0 | 30 | 30 | 134 | 138 | 145 | 136 |
| ae5.dar01.sr01.ams01.networklayer.com - 0 | 30 | 30 | 135 | 139 | 191 | 136 |
| po1.fcr01.sr01.ams01.networklayer.com - 0 | 30 | 30 | 40 | 47 | 112 | 41 |
| eu.login.pathofexile.com - 0 | 30 | 30 | 133 | 137 | 148 | 134 |
|________________________________________________|______|______|______|______|______|______|
WinMTR v0.92 GPL V2 by Appnor MSP - Fully Managed Hosting & Cloud Provider

The problem seems to originate from the networklayer hops. Note that there's also some packet loss, might explain some weird desync issues I've been suffering from.

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