FIX THE SUDDEN SHUT DOWNS!!!!!!!!!!

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Darkrox01 wrote:

The thing is, i'm having the same problem as OP, and wasn't able to fix it, let's call it "client-sided".
Since a lot of players report that kind of PC behavoir it's the most obvious assumption, that he got the same problem as everyone else, except he get's no bsod. That's why i brought the auto-reboot up and suggested reading out the minidumps to back up my hypothesis.

That's also the reason why i ruled out the overheat and load thesis, since i checked that on my PC and since OP said he checked heat too. Gpus with high load rise in temp pretty fast, so both stick together most of the time, so cheking either of both should be enough imo.

I'm not saying that Voltage for example can't be the reason. Some time ago my PC started rebooting or shutting down at random too, and the reason was the Powersupply since the new gpu drained far too much for it at full load. But this brings us back to temp and load, if they aren't high, it's most likely not draining full power (atleast mine clocks down depending on load) + OP can play BF without problems and i'm pretty sure that takes 100% cpu and gpu.

To sum up this wall of text: I'm pretty sure the user is having the same bsod problem as everyone else, and therefore there is no solution atm besides providing GGG with the crash infos.

Sidenode btw: The bsod on AMD cards is triggered by ati3duag.dll, but Nvidia users are getting the bsod too, would be good to know what triggers the bsod for them. So in case any Nvidia user or even OP is reading this, let us and GGG know what causes it for you.

btw: Sry if i seem grumpy, it's kind of my job to argue and that's hard to suppress in my freetime =)

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csluyuan wrote:

The reason I bring up load and voltage specifically is I had a machine of my own that the PSU was under-rated for the hardware I was running. I didn't realize it at the time until I put my machine under some heavy load (playing PoE). My machine started rebooting.. very similarly to the report here. After some diagnostics, I found out that the PSU was being over-drawn and causing low voltage to the MB. This caused the PC to randomly reboot itself. No errors. No BSOD (I was on Linux, so that doesn't happen), but it just rebooted.

There's a reason I make these suggestions. I have experience with them. I'm not saying your suggestions are invalid. In fact, you brought up a suggestion I didn't think of (the auto-reboot enabled on BSOD).

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Drakier wrote:

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lagwin1980 wrote:

Poor Drakier...your posts are being used not to try sell gold in Gw2 :P

Lol.. I see that. *shrug*

Guess the bots are getting smarter and they know who to repeat in the forums *grins*

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Drakier wrote:

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lagwin1980 wrote:

Poor Drakier...your posts are being used not to try sell gold in Gw2 :P

Lol.. I see that. *shrug*

Guess the bots are getting smarter and they know who to repeat in the forums *grins*

Edit to reply:
You can either down-clock more, or run the monitor software as suggested before to get an idea of temperature/load/voltage to see if there is something in there that can point to an issue. As Lask said, even though it might not be overheating, the load from temp rise could cause the PSU to fail. You don't have to overheat to still have hardware issues. Does it seem to want to reboot around the same temperature (both system and GPU)?