Mac - game crashing after update

Same here, Big Sur 11.6.2

Any update on the matter please?

Thanks for this shitty PATCH....

Cant start this game anymore on my IMAC since today with the small rematch.....

yesterday after big patch I was even able to run the game......


The same on monterey 12.0.1 :(
Same here Big Sur 11.6.2
Crashes on start and when try to reopen app from the mac popup i get: "The file can't be found"


Here are the Client logs if it helps:

2022/01/25 14:45:56 ***** LOG FILE OPENING *****
2022/01/25 14:45:56 2440849318 fa3932f4 [INFO Client 42816] [STARTUP] Job Queues
2022/01/25 14:45:56 2440849321 e1b20e42 [INFO Client 42816] [JOB] HIGH: 8
2022/01/25 14:45:56 2440849322 e1b20e42 [INFO Client 42816] [JOB] MEDIUM: 8
2022/01/25 14:45:56 2440849322 e1b20e42 [INFO Client 42816] [JOB] LOW: 8
2022/01/25 14:45:56 2440849322 e1b20e42 [INFO Client 42816] [JOB] IDLE: 4
2022/01/25 14:45:56 2440849322 4364caa [INFO Client 42816] [BUNDLE2] Index: Bundles2/_.index.bin
2022/01/25 14:45:56 2440849425 4367705 [INFO Client 42816] [BUNDLE2] File cache size: 512
2022/01/25 14:45:56 2440849702 a5e2316f [INFO Client 42816] [STARTUP] Bundle Startup Start
2022/01/25 14:45:56 2440849702 a5e23148 [INFO Client 42816] [STARTUP] Bundle Startup in 4.5e-05 seconds
2022/01/25 14:45:56 2440849702 a5e2316f [INFO Client 42816] [STARTUP] Game Start
2022/01/25 14:45:56 2440849702 70b9397a [INFO Client 42816] [SHADER] Address: http://macos.scs.poecdn.com:8080/shader?a=get
2022/01/25 14:45:56 2440849702 70b938dd [INFO Client 42816] [SHADER] Async: ON
2022/01/25 14:45:56 2440849702 70b938db [INFO Client 42816] [SHADER] Delay: OFF
2022/01/25 14:45:56 2440849702 70b9393e [INFO Client 42816] [SHADER] Limit: ON
2022/01/25 14:45:56 2440849702 551274fb [INFO Client 42816] [ENGINE] Running Engine version 1.3.0
2022/01/25 14:45:56 2440849747 a1916391 [INFO Client 42816] Empty font file (typeface = Microsoft Sans Serif). Skipping...
2022/01/25 14:45:56 2440849747 a1916391 [INFO Client 42816] Empty font file (typeface = Nirmala UI). Skipping...
2022/01/25 14:45:56 2440849747 a1916391 [INFO Client 42816] Empty font file (typeface = Simsun). Skipping...
2022/01/25 14:45:56 2440849747 a1916391 [INFO Client 42816] Empty font file (typeface = Microsoft Himalaya). Skipping...
2022/01/25 14:45:56 2440849747 a1916391 [INFO Client 42816] Empty font file (typeface = Lao UI). Skipping...
2022/01/25 14:45:56 2440849747 a1916391 [INFO Client 42816] Empty font file (typeface = Mangal). Skipping...
2022/01/25 14:45:56 2440849747 a1916391 [INFO Client 42816] Empty font file (typeface = Shruti). Skipping...
2022/01/25 14:45:56 2440849748 a1916391 [INFO Client 42816] Empty font file (typeface = Euphemia). Skipping...
2022/01/25 14:45:56 2440849748 a1916391 [INFO Client 42816] Empty font file (typeface = Gadugi). Skipping...
2022/01/25 14:45:56 2440849748 a1916391 [INFO Client 42816] Empty font file (typeface = Marlett). Skipping...
2022/01/25 14:45:56 2440849748 a1916391 [INFO Client 42816] Empty font file (typeface = Webdings). Skipping...
2022/01/25 14:45:56 2440849748 a1916391 [INFO Client 42816] Empty font file (typeface = Wingdings). Skipping...
2022/01/25 14:45:56 2440849748 a1916391 [INFO Client 42816] Empty font file (typeface = Arial). Skipping...
2022/01/25 14:45:56 2440849748 a1916391 [INFO Client 42816] Empty font file (typeface = PMinglu). Skipping...
2022/01/25 14:45:56 2440849753 a5e23148 [INFO Client 42816] [STARTUP] Game in 0.050673 seconds
2022/01/25 14:45:56 2440849753 a5e2316f [INFO Client 42816] [STARTUP] Window Start
2022/01/25 14:45:56 2440849753 a5e23148 [INFO Client 42816] [STARTUP] Window in 0.000109 seconds
2022/01/25 14:45:56 2440849759 a5e2316f [INFO Client 42816] [STARTUP] Device Start
2022/01/25 14:45:56 2440849760 fa39adb4 [INFO Client 42816] [DEVICE] Type: Vulkan
2022/01/25 14:45:56 2440849760 fa39adbc [INFO Client 42816] [DEVICE] Debug layer: OFF
2022/01/25 14:45:56 2440849760 70211070 [INFO Client 42816] [VULKAN] Supported instance extension: VK_KHR_device_group_creation
2022/01/25 14:45:56 2440849760 70211070 [INFO Client 42816] [VULKAN] Supported instance extension: VK_KHR_external_memory_capabilities
2022/01/25 14:45:56 2440849760 70211070 [INFO Client 42816] [VULKAN] Supported instance extension: VK_KHR_get_physical_device_properties2
2022/01/25 14:45:56 2440849760 70211070 [INFO Client 42816] [VULKAN] Supported instance extension: VK_KHR_get_surface_capabilities2
2022/01/25 14:45:56 2440849760 70211070 [INFO Client 42816] [VULKAN] Supported instance extension: VK_KHR_surface
2022/01/25 14:45:56 2440849760 70211070 [INFO Client 42816] [VULKAN] Supported instance extension: VK_EXT_debug_report
2022/01/25 14:45:56 2440849760 70211070 [INFO Client 42816] [VULKAN] Supported instance extension: VK_EXT_debug_utils
2022/01/25 14:45:56 2440849760 70211070 [INFO Client 42816] [VULKAN] Supported instance extension: VK_EXT_metal_surface
2022/01/25 14:45:56 2440849760 70211070 [INFO Client 42816] [VULKAN] Supported instance extension: VK_EXT_swapchain_colorspace
2022/01/25 14:45:56 2440849760 70211070 [INFO Client 42816] [VULKAN] Supported instance extension: VK_MVK_macos_surface
2022/01/25 14:45:56 2440849760 70211070 [INFO Client 42816] [VULKAN] Supported instance extension: VK_MVK_moltenvk
2022/01/25 14:45:56 2440849762 70211132 [INFO Client 42816] [VULKAN] MoltenVK version: 10043
2022/01/25 14:45:56 2440849762 7021117a [INFO Client 42816] [VULKAN] MoltenVK config: debugMode = OFF
2022/01/25 14:45:56 2440849762 7021117d [INFO Client 42816] [VULKAN] MoltenVK config: shaderConversionFlipVertexY = ON
2022/01/25 14:45:56 2440849762 7021117c [INFO Client 42816] [VULKAN] MoltenVK config: synchronousQueueSubmits = ON
2022/01/25 14:45:56 2440849762 7021117f [INFO Client 42816] [VULKAN] MoltenVK config: prefillMetalCommandBuffers = ON
2022/01/25 14:45:56 2440849762 7021117e [INFO Client 42816] [VULKAN] MoltenVK config: maxActiveMetalCommandBuffersPerQueue = 64
2022/01/25 14:45:56 2440849762 70211171 [INFO Client 42816] [VULKAN] MoltenVK config: supportLargeQueryPools = ON
2022/01/25 14:45:56 2440849762 70211170 [INFO Client 42816] [VULKAN] MoltenVK config: presentWithCommandBuffer = ON
2022/01/25 14:45:56 2440849762 70210c11 [INFO Client 42816] [VULKAN] MoltenVK config: swapchainMagFilterUseNearest = ON
2022/01/25 14:45:56 2440849762 70210c10 [INFO Client 42816] [VULKAN] MoltenVK config: metalCompileTimeout = 9223372036854775807
2022/01/25 14:45:56 2440849762 70210c13 [INFO Client 42816] [VULKAN] MoltenVK config: performanceTracking = OFF
2022/01/25 14:45:56 2440849762 70210c12 [INFO Client 42816] [VULKAN] MoltenVK config: performanceLoggingFrameCount = 0
2022/01/25 14:45:56 2440849762 70210c15 [INFO Client 42816] [VULKAN] MoltenVK config: displayWatermark = OFF
2022/01/25 14:45:56 2440849762 70210c14 [INFO Client 42816] [VULKAN] MoltenVK config: specializedQueueFamilies = OFF
2022/01/25 14:45:56 2440849762 70210c17 [INFO Client 42816] [VULKAN] MoltenVK config: switchSystemGPU = ON
2022/01/25 14:45:56 2440849762 70210c16 [INFO Client 42816] [VULKAN] MoltenVK config: fullImageViewSwizzle = OFF
2022/01/25 14:45:56 2440849762 70210c19 [INFO Client 42816] [VULKAN] MoltenVK config: defaultGPUCaptureScopeQueueFamilyIndex = 0
2022/01/25 14:45:56 2440849762 70210c18 [INFO Client 42816] [VULKAN] MoltenVK config: defaultGPUCaptureScopeQueueIndex = 0
2022/01/25 14:45:56 2440849762 70213b7c [INFO Client 42816] [VULKAN] Physical device: name = "AMD Radeon Pro 5500M", type = DiscreteGpu
2022/01/25 14:45:56 2440849762 70213b7c [INFO Client 42816] [VULKAN] Physical device: name = "Intel(R) UHD Graphics 630", type = IntegratedGpu
2022/01/25 14:45:56 2440849762 70212132 [INFO Client 42816] [VULKAN] Memory type: heap index = 0, property = { DeviceLocal }
2022/01/25 14:45:56 2440849762 70212132 [INFO Client 42816] [VULKAN] Memory type: heap index = 1, property = { HostVisible | HostCoherent | HostCached }
2022/01/25 14:45:56 2440849762 70212132 [INFO Client 42816] [VULKAN] Memory type: heap index = 0, property = { DeviceLocal | HostVisible | HostCached }
2022/01/25 14:45:56 2440849762 70212134 [INFO Client 42816] [VULKAN] Memory heap: size = 7.98 GB, flags = { DeviceLocal }
2022/01/25 14:45:56 2440849762 70212134 [INFO Client 42816] [VULKAN] Memory heap: size = 32.00 GB, flags = {}
2022/01/25 14:45:56 2440849762 70210c5a [INFO Client 42816] [VULKAN] ASTC unsupported
2022/01/25 14:45:56 2440849762 70210cf7 [INFO Client 42816] [VULKAN] Supported device extension: VK_KHR_16bit_storage
2022/01/25 14:45:56 2440849762 70210cf7 [INFO Client 42816] [VULKAN] Supported device extension: VK_KHR_8bit_storage
2022/01/25 14:45:56 2440849762 70210cf7 [INFO Client 42816] [VULKAN] Supported device extension: VK_KHR_bind_memory2
2022/01/25 14:45:56 2440849762 70210cf7 [INFO Client 42816] [VULKAN] Supported device extension: VK_KHR_dedicated_allocation
2022/01/25 14:45:56 2440849762 70210cf7 [INFO Client 42816] [VULKAN] Supported device extension: VK_KHR_descriptor_update_template
2022/01/25 14:45:56 2440849762 70210cf7 [INFO Client 42816] [VULKAN] Supported device extension: VK_KHR_device_group
2022/01/25 14:45:56 2440849762 70210cf7 [INFO Client 42816] [VULKAN] Supported device extension: VK_KHR_driver_properties
2022/01/25 14:45:56 2440849762 70210cf7 [INFO Client 42816] [VULKAN] Supported device extension: VK_KHR_external_memory
2022/01/25 14:45:56 2440849762 70210cf7 [INFO Client 42816] [VULKAN] Supported device extension: VK_KHR_get_memory_requirements2
2022/01/25 14:45:56 2440849762 70210cf7 [INFO Client 42816] [VULKAN] Supported device extension: VK_KHR_image_format_list
2022/01/25 14:45:56 2440849762 70210cf7 [INFO Client 42816] [VULKAN] Supported device extension: VK_KHR_maintenance1
2022/01/25 14:45:56 2440849762 70210cf7 [INFO Client 42816] [VULKAN] Supported device extension: VK_KHR_maintenance2
2022/01/25 14:45:56 2440849762 70210cf7 [INFO Client 42816] [VULKAN] Supported device extension: VK_KHR_maintenance3
2022/01/25 14:45:56 2440849762 70210cf7 [INFO Client 42816] [VULKAN] Supported device extension: VK_KHR_push_descriptor
2022/01/25 14:45:56 2440849762 70210cf7 [INFO Client 42816] [VULKAN] Supported device extension: VK_KHR_relaxed_block_layout
2022/01/25 14:45:56 2440849762 70210cf7 [INFO Client 42816] [VULKAN] Supported device extension: VK_KHR_sampler_mirror_clamp_to_edge
2022/01/25 14:45:56 2440849762 70210cf7 [INFO Client 42816] [VULKAN] Supported device extension: VK_KHR_sampler_ycbcr_conversion
2022/01/25 14:45:56 2440849762 70210cf7 [INFO Client 42816] [VULKAN] Supported device extension: VK_KHR_shader_draw_parameters
2022/01/25 14:45:56 2440849762 70210cf7 [INFO Client 42816] [VULKAN] Supported device extension: VK_KHR_shader_float16_int8
2022/01/25 14:45:56 2440849762 70210cf7 [INFO Client 42816] [VULKAN] Supported device extension: VK_KHR_storage_buffer_storage_class
2022/01/25 14:45:56 2440849762 70210cf7 [INFO Client 42816] [VULKAN] Supported device extension: VK_KHR_swapchain
2022/01/25 14:45:56 2440849762 70210cf7 [INFO Client 42816] [VULKAN] Supported device extension: VK_KHR_swapchain_mutable_format
2022/01/25 14:45:56 2440849762 70210cf7 [INFO Client 42816] [VULKAN] Supported device extension: VK_KHR_uniform_buffer_standard_layout
2022/01/25 14:45:56 2440849762 70210cf7 [INFO Client 42816] [VULKAN] Supported device extension: VK_KHR_variable_pointers
2022/01/25 14:45:56 2440849762 70210cf7 [INFO Client 42816] [VULKAN] Supported device extension: VK_EXT_debug_marker
2022/01/25 14:45:56 2440849762 70210cf7 [INFO Client 42816] [VULKAN] Supported device extension: VK_EXT_fragment_shader_interlock
2022/01/25 14:45:56 2440849762 70210cf7 [INFO Client 42816] [VULKAN] Supported device extension: VK_EXT_hdr_metadata
2022/01/25 14:45:56 2440849762 70210cf7 [INFO Client 42816] [VULKAN] Supported device extension: VK_EXT_host_query_reset
2022/01/25 14:45:56 2440849762 70210cf7 [INFO Client 42816] [VULKAN] Supported device extension: VK_EXT_image_robustness
2022/01/25 14:45:56 2440849762 70210cf7 [INFO Client 42816] [VULKAN] Supported device extension: VK_EXT_inline_uniform_block
2022/01/25 14:45:56 2440849762 70210cf7 [INFO Client 42816] [VULKAN] Supported device extension: VK_EXT_memory_budget
2022/01/25 14:45:56 2440849762 70210cf7 [INFO Client 42816] [VULKAN] Supported device extension: VK_EXT_robustness2
2022/01/25 14:45:56 2440849762 70210cf7 [INFO Client 42816] [VULKAN] Supported device extension: VK_EXT_scalar_block_layout
2022/01/25 14:45:56 2440849762 70210cf7 [INFO Client 42816] [VULKAN] Supported device extension: VK_EXT_shader_stencil_export
2022/01/25 14:45:56 2440849762 70210cf7 [INFO Client 42816] [VULKAN] Supported device extension: VK_EXT_shader_viewport_index_layer
2022/01/25 14:45:56 2440849762 70210cf7 [INFO Client 42816] [VULKAN] Supported device extension: VK_EXT_texel_buffer_alignment
2022/01/25 14:45:56 2440849762 70210cf7 [INFO Client 42816] [VULKAN] Supported device extension: VK_EXT_vertex_attribute_divisor
2022/01/25 14:45:56 2440849762 70210cf7 [INFO Client 42816] [VULKAN] Supported device extension: VK_EXTX_portability_subset
2022/01/25 14:45:56 2440849762 70210cf7 [INFO Client 42816] [VULKAN] Supported device extension: VK_AMD_gpu_shader_half_float
2022/01/25 14:45:56 2440849762 70210cf7 [INFO Client 42816] [VULKAN] Supported device extension: VK_AMD_negative_viewport_height
2022/01/25 14:45:56 2440849762 70210cf7 [INFO Client 42816] [VULKAN] Supported device extension: VK_AMD_shader_trinary_minmax
2022/01/25 14:45:56 2440849762 70210cf7 [INFO Client 42816] [VULKAN] Supported device extension: VK_INTEL_shader_integer_functions2
2022/01/25 14:45:56 2440849762 70210cf7 [INFO Client 42816] [VULKAN] Supported device extension: VK_GOOGLE_display_timing
2022/01/25 14:45:56 2440849762 70210cf7 [INFO Client 42816] [VULKAN] Supported device extension: VK_NV_glsl_shader
2022/01/25 14:45:56 2440849764 a1916391 [INFO Client 42816] Empty font file (typeface = Gautami). Skipping...
2022/01/25 14:45:56 2440849764 a1916391 [INFO Client 42816] Empty font file (typeface = Gulim). Skipping...
2022/01/25 14:45:56 2440849764 a1916391 [INFO Client 42816] Empty font file (typeface = MS UI Gothic). Skipping...
2022/01/25 14:45:56 2440849779 4adf3d2e [INFO Client 42816] [VULKAN] SwapChain = 3584x2134
2022/01/25 14:45:57 2440850101 a5e23148 [INFO Client 42816] [STARTUP] Device in 0.341447 seconds
2022/01/25 14:45:57 2440850101 a5e2316f [INFO Client 42816] [STARTUP] Tencent Start
2022/01/25 14:45:57 2440850101 a5e23148 [INFO Client 42816] [STARTUP] Tencent in 1e-05 seconds
2022/01/25 14:45:57 2440850101 a5e2316f [INFO Client 42816] [STARTUP] Loading Start
2022/01/25 14:45:57 2440850107 a5e23148 [INFO Client 42816] [STARTUP] Loading in 0.005974 seconds
2022/01/25 14:45:57 2440850107 a5e2316f [INFO Client 42816] [STARTUP] DebugGUI Start
2022/01/25 14:45:57 2440850107 a5e23148 [INFO Client 42816] [STARTUP] DebugGUI in 1.1e-05 seconds
2022/01/25 14:45:57 2440850107 a5e2316f [INFO Client 42816] [STARTUP] Bundle Tiny Start
2022/01/25 14:45:57 2440850107 a5e2316f [INFO Client 42816] [STARTUP] Bundle Login Start
2022/01/25 14:45:57 2440850107 a5e23148 [INFO Client 42816] [STARTUP] Bundle Login in 3.6e-05 seconds
2022/01/25 14:45:57 2440850107 a5e23148 [INFO Client 42816] [STARTUP] Bundle Tiny in 8.4e-05 seconds
2022/01/25 14:45:57 2440850107 a5e2316f [INFO Client 42816] [STARTUP] Registration Start
2022/01/25 14:45:57 2440850107 a5e2316f [INFO Client 42816] [STARTUP] Audio Start
2022/01/25 14:45:57 2440850107 a5e2316f [INFO Client 42816] [STARTUP] EngineGraphs Start
2022/01/25 14:45:57 2440850107 fa39aabf [INFO Client 42816] [STARTUP] Shaders
2022/01/25 14:45:57 2440850107 2ade56c9 [INFO Client 42816] [SOUND] Buffer size = 64.0 MB
2022/01/25 14:45:57 2440850108 a5e23148 [INFO Client 42816] [STARTUP] EngineGraphs in 0.001096 seconds
2022/01/25 14:45:57 2440850169 2ade634a [INFO Client 42816] [SOUND] Channel count = 64 (asked for 64)
2022/01/25 14:45:57 2440850169 2ade634b [INFO Client 42816] [SOUND] Source count = 512
2022/01/25 14:45:57 2440850209 77c865c4 [DEBUG Client 42816] [SHADER] Load shader cache: ShaderCacheVulkan
2022/01/25 14:45:57 2440850327 2ade62a7 [INFO Client 42816] Changing to device "External Headphones"
2022/01/25 14:45:57 2440850329 a5e23148 [INFO Client 42816] [STARTUP] Audio in 0.222199 seconds
2022/01/25 14:45:57 2440850497 a5e23148 [INFO Client 42816] [STARTUP] Registration in 0.389841 seconds
Last edited by Spinozaurus#4178 on Jan 25, 2022, 8:47:44 AM
Tried two version (Catalina at home and Monterey at work). Both crash the same way.
Throw all your bullets in a fire.. and run like hell! ©
Same crash here. Two different Mac's, an iMac Pro, and a MacBook Pro... This was quite soul-crushing this morning after getting excited by seeing the updates for 3.17

Is there any Mac User that can get in with this latest update?

Can anyone at GGG please acknowledge this is an issue, and that they can duplicate it?

Also, could GGG please roll this patch back if you can't fix it quickly and fix it while those of us who have limited hours per day to play get to get our play in?
So why this isn't getting fixed?
I’ve tried POE client through Steam and direct client but both doesn’t work. Still crashing pre-login screen. This is getting annoying with no response on the matter.
macOS Catalina here (2020 iMac), please fix this GGG :(
Crashing before login screen on macOS Monterey 12.0.1. Was some instability and crashing last night, but this morning I have not even been able to see the character list.

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