Technical Support (Path of Exile 1) - Mac - game crashing after update - Forum

Game crashes on startup - started happening with new update on 1/24/22. On a 2017 iMac running 10.15.7 Catalina Last bumped on Feb 25, 2024, 9:37:53 PM	Posted by conchchowder#3896 on Jan 24, 2022, 10:23:36 PM Quote this Post
Same nonstop crashing for me after the update, except I have a 2019 running big sur 11.6.	Posted by Mesverrum#3648 on Jan 24, 2022, 10:45:14 PM Quote this Post
Game crashes on startup on mac, starting with patch 3.16.3. It was working previously. Crash report: " ------------------------------------- Translated Report (Full Report Below) ------------------------------------- Process: PathOfExileClient [1868] Path: /Users/USER/Library/Application Support/Steam/*/PathOfExileClient.app/Contents/MacOS/PathOfExileClient Identifier: com.GGG.PathOfExile Version: 1.0 (???) Code Type: X86-64 (Native) Parent Process: launchd [1] User ID: 502 Date/Time: 2022-01-24 19:22:00.3674 -0800 OS Version: macOS 12.1 (21C52) Report Version: 12 Bridge OS Version: 6.1 (19P647) Anonymous UUID: B54F65F5-FEA7-A7D4-19DF-4D95FC8589C6 Time Awake Since Boot: 720 seconds System Integrity Protection: enabled Crashed Thread: 6 Exception Type: EXC_BAD_ACCESS (SIGSEGV) Exception Codes: UNKNOWN_0xD at 0x0000000000000000 Exception Codes: 0x000000000000000d, 0x0000000000000000 Exception Note: EXC_CORPSE_NOTIFY Termination Reason: Namespace SIGNAL, Code 11 Segmentation fault: 11 Terminating Process: exc handler [1868] VM Region Info: 0 is not in any region. Bytes before following region: 4446683136 REGION TYPE START - END [ VSIZE] PRT/MAX SHRMOD REGION DETAIL UNUSED SPACE AT START ---> __TEXT 1090b0000-10c9fc000 [ 57.3M] r-x/r-x SM=COW ...OfExileClient Application Specific Information: dyld4 config: DYLD_LIBRARY_PATH= DYLD_INSERT_LIBRARIES=/Users/bryanting/Library/Application Support/Steam/Steam.AppBundle/Steam/Contents/MacOS/steamloader.dylib:/Users/bryanting/Library/Application Support/Steam/Steam.AppBundle/Steam/Contents/MacOS/gameoverlayrenderer.dylib Thread 0: 0 libsystem_pthread.dylib 0x7ff81d15dfec start_wqthread + 0 Thread 1: 0 libsystem_pthread.dylib 0x7ff81d15dfec start_wqthread + 0 Thread 2: 0 libsystem_pthread.dylib 0x7ff81d15dfec start_wqthread + 0 Thread 3: 0 libsystem_pthread.dylib 0x7ff81d15dfec start_wqthread + 0 Thread 4:: CVDisplayLink 0 libsystem_kernel.dylib 0x7ff81d128506 __psynch_cvwait + 10 1 libsystem_pthread.dylib 0x7ff81d162a9f _pthread_cond_wait + 1278 2 CoreVideo 0x7ff8249a28f6 CVDisplayLink::waitUntil(unsigned long long) + 366 3 CoreVideo 0x7ff8249a1a6a CVDisplayLink::runIOThread() + 534 4 libsystem_pthread.dylib 0x7ff81d1624f4 _pthread_start + 125 5 libsystem_pthread.dylib 0x7ff81d15e00f thread_start + 15 Thread 5: 0 PathOfExileClient 0x10bcd6c5f 0x1090b0000 + 46296159 1 PathOfExileClient 0x10bcd011a 0x1090b0000 + 46268698 2 PathOfExileClient 0x10bbfcba3 0x1090b0000 + 45403043 3 PathOfExileClient 0x10badb73f 0x1090b0000 + 44218175 4 PathOfExileClient 0x10963251b 0x1090b0000 + 5776667 5 PathOfExileClient 0x109634f46 0x1090b0000 + 5787462 6 PathOfExileClient 0x109634e56 0x1090b0000 + 5787222 7 PathOfExileClient 0x109634cd0 0x1090b0000 + 5786832 8 libsystem_pthread.dylib 0x7ff81d1624f4 _pthread_start + 125 9 libsystem_pthread.dylib 0x7ff81d15e00f thread_start + 15 Thread 6 Crashed: 0 PathOfExileClient 0x10bb404e5 0x1090b0000 + 44631269 1 PathOfExileClient 0x10bbfcf10 0x1090b0000 + 45403920 2 PathOfExileClient 0x10badcd70 0x1090b0000 + 44223856 3 PathOfExileClient 0x10963251b 0x1090b0000 + 5776667 4 PathOfExileClient 0x109634f46 0x1090b0000 + 5787462 5 PathOfExileClient 0x109634e56 0x1090b0000 + 5787222 6 PathOfExileClient 0x109634cd0 0x1090b0000 + 5786832 7 libsystem_pthread.dylib 0x7ff81d1624f4 _pthread_start + 125 8 libsystem_pthread.dylib 0x7ff81d15e00f thread_start + 15 Thread 7: 0 libsystem_kernel.dylib 0x7ff81d128506 __psynch_cvwait + 10 1 libsystem_pthread.dylib 0x7ff81d162a69 _pthread_cond_wait + 1224 2 libc++.1.dylib 0x7ff81d0c1ec2 std::__1::condition_variable::wait(std::__1::unique_lock<std::__1::mutex>&) + 18 3 PathOfExileClient 0x109634e76 0x1090b0000 + 5787254 4 PathOfExileClient 0x109634cd0 0x1090b0000 + 5786832 5 libsystem_pthread.dylib 0x7ff81d1624f4 _pthread_start + 125 6 libsystem_pthread.dylib 0x7ff81d15e00f thread_start + 15 Thread 8: 0 libsystem_kernel.dylib 0x7ff81d128506 __psynch_cvwait + 10 1 libsystem_pthread.dylib 0x7ff81d162a69 _pthread_cond_wait + 1224 2 libc++.1.dylib 0x7ff81d0c1ec2 std::__1::condition_variable::wait(std::__1::unique_lock<std::__1::mutex>&) + 18 3 PathOfExileClient 0x109634e76 0x1090b0000 + 5787254... (1 KB left) Last edited by Rioting#4262 on Jan 24, 2022, 11:11:36 PM	Posted by Rioting#4262 on Jan 24, 2022, 11:10:13 PM Quote this Post
Crashing at startup for me too. On Monterey 12.1	Posted by Behemith#5514 on Jan 25, 2022, 12:12:59 AM Quote this Post
After the latest POE client update, crash on launch. Reboot, same. Mac Pro, 12.1. Worked fine prior to POE update. Help! (thanks) ~D	Posted by daemonslye#1578 on Jan 25, 2022, 12:46:48 AM Quote this Post
Not sure if this is helpful, but here are a few excerpts from the crash report: " Crashed Thread: 7 Exception Type: EXC_BAD_ACCESS (SIGSEGV) Exception Codes: UNKNOWN_0xD at 0x0000000000000000 Exception Codes: 0x000000000000000d, 0x0000000000000000 Exception Note: EXC_CORPSE_NOTIFY Termination Reason: Namespace SIGNAL, Code 11 Segmentation fault: 11 Terminating Process: exc handler [1031] VM Region Info: 0 is not in any region. Bytes before following region: 4363280384 REGION TYPE START - END [ VSIZE] PRT/MAX SHRMOD REGION DETAIL UNUSED SPACE AT START ---> __TEXT 104126000-107a72000 [ 57.3M] r-x/r-x SM=COW ...OfExileClient Thread 7 Crashed: 0 PathOfExileClient 0x106bb64e5 0x104126000 + 44631269 1 PathOfExileClient 0x106c72f10 0x104126000 + 45403920 2 PathOfExileClient 0x106b52d70 0x104126000 + 44223856 3 PathOfExileClient 0x1046a851b 0x104126000 + 5776667 4 PathOfExileClient 0x1046aaf46 0x104126000 + 5787462 5 PathOfExileClient 0x1046aae56 0x104126000 + 5787222 6 PathOfExileClient 0x1046aacd0 0x104126000 + 5786832 7 libsystem_pthread.dylib 0x7ff817b044f4 _pthread_start + 125 8 libsystem_pthread.dylib 0x7ff817b0000f thread_start + 15 Thread 7 crashed with X86 Thread State (64-bit): rax: 0x00007f9ec93cff98 rbx: 0x00007f9ef9296260 rcx: 0x0000000000000002 rdx: 0x000070000d7f6970 rdi: 0x00007f9ddfb81650 rsi: 0x00007f9ec93cff98 rbp: 0x000070000d7f6b90 rsp: 0x000070000d7f6ae0 r8: 0x0000000000000003 r9: 0x0000000000000000 r10: 0x0000000000000001 r11: 0x0000000000000001 r12: 0x00007f9ddfb81650 r13: 0x0000000000000000 r14: 0x00007f9ec8927210 r15: 0x0000000000000000 rip: 0x0000000106bb64e5 rfl: 0x0000000000010246 cr2: 0x0000000130343f20 Logical CPU: 20 Error Code: 0x00000000 Trap Number: 13 Thread 7 instruction stream: 83 c7 30 4d 39 ee 0f 84-37 04 00 00 49 8b 9c 24 ..0M9...7...I..$ a8 00 00 00 e8 b2 e1 2f-fe 83 f8 02 74 2d 83 f8 ......./....t-.. 01 74 28 85 c0 0f 85 fd-00 00 00 4c 01 fb 48 8d .t(........L..H. 7d 80 48 8b 75 b8 48 89-da e8 6d fe ff ff e9 e5 }.H.u.H...m..... 00 00 00 0f 1f 84 00 00-00 00 00 46 0f 28 04 3b ...........F.(.; 46 0f 28 4c 3b 10 46 0f-28 54 3b 20 48 8b 45 b8 F.(L;.F.(T; H.E. [0f]28 00 0f 10 48 04 0f-10 58 0c 0f 28 50 10 44 .(...H...X..(P.D <== 0f 10 60 14 0f 10 70 1c-0f 28 60 20 44 0f 10 68 ..`...p..(` D..h 24 0f 10 68 2c 44 0f 28-58 30 0f c6 db 00 0f c6 $..h,D.(X0...... f6 00 0f c6 ed 00 f3 0f-10 78 3c 0f c6 ff 00 41 .........x<....A 0f 59 ea 0f 58 ef 41 0f-59 f1 0f 58 f5 41 0f 59 .Y..X.A.Y..X.A.Y d8 0f 58 de 0f 58 db 0f-c6 c0 00 0f c6 d2 00 0f ..X..X.......... Binary Images: 0x7ff817afe000 - 0x7ff817b09fff libsystem_pthread.dylib () <6c7561b4-4b92-3f45-921e-abe669299844> /usr/lib/system/libsystem_pthread.dylib 0x7ff817ac7000 - 0x7ff817afdfff libsystem_kernel.dylib () <5aa1e5be-b5b8-3a02-9885-a8c99e0ca378> /usr/lib/system/libsystem_kernel.dylib 0x7ff81f341000 - 0x7ff81f392fff com.apple.CoreVideo (1.8) <127e441f-3b6d-3c27-8a68-501b156ff6b9> /System/Library/Frameworks/CoreVideo.framework/Versions/A/CoreVideo 0x104126000 - 0x107a71fff com.GGG.PathOfExile (1.0) <973d3c79-4bd5-329f-8a59-74671ee059de> /Users/USER/Library/Application Support/Path of Exile/Path of Exile.app/Contents/MacOS/PathOfExileClient.app/Contents/MacOS/PathOfExileClient 0x7ff817a58000 - 0x7ff817ab0fff libc++.1.dylib () <c006ac8c-2c1c-3ca5-9085-9a754386bf42> /usr/lib/libc++.1.dylib 0x7ff817b16000 - 0x7ff817b1ffff libsystem_platform.dylib () <11149c06-9ec7-3af6-bc27-8ffc328845b8> /usr/lib/system/libsystem_platform.dylib 0x10861f000 - 0x108652fff libBink2Macx64.dylib () <eaeb9345-1c62-3053-b4c9-b38c12a20c9e> /Users/USER/Library/Application Support/Path of Exile/Path of Exile.app/Contents/MacOS/PathOfExileClient.app/Contents/Frameworks/libBink2Macx64.dylib 0x7ff82056d000 - 0x7ff82058ffff com.apple.audio.caulk (1.0) <e76d1ab3-89c2-3a93-990b-30827fcf89b0> /System/Library/PrivateFrameworks/caulk.framework/Versions/A/caulk 0x7ff8179cf000 - 0x7ff817a57fff libsystem_c.dylib () <e58814cc-dcb7-35a5-badc-e367ed3ac207> /usr/lib/system/libsystem_c.dylib 0x1087e1000 - 0x108912fff libfmod.dylib () <0743ad8d-c8ff-3195-824d-db92857098ac> /Users/USER/Library/Application Support/Path of Exile/Path of Exile.app/Contents/MacOS/PathOfExileClient.app/Contents/Frameworks/libfmod.dylib 0x7ff819423000 - 0x7ff819b4afff com.apple.audio.CoreAudio (5.0) <33f55d9c-eaef-3fbd-add5-ed3e54925762> /System/Library/Frameworks/CoreAudio.framework/Versions/A/CoreAudio 0x108984000 - 0x108a9efff libfmodstudio.dylib () <b07b4e31-47f1-3d2f-81a6-94e6a4331f12> /Users/USER/Library/Application Support/Path of Exile/Path of Exile.app/Contents/MacOS/PathOfExileClient.app/Contents/Frameworks/libfmodstudio.dylib 0x7ff817b4b000 - 0x7ff81804dfff com.apple.CoreFoundation (6.9) <eab0e216-2a9e-31ce-9164-fdf3ebcf7bd3> /System/Library/Frameworks/CoreFoundation.framework/Versions/A/CoreFoundation 0x7ff81a5ba000 - 0x7ff81b448fff com.apple.AppKit (6.9) <d23b9681-3764-3298-a716-fbb511dd5a7c> /System/Library/Frameworks/AppKit.framework/Versions/C/AppKit 0x7ff817b20000 - 0x7ff817b4afff libsystem_info.dylib () <e77d39ed-6694-3419-91a2-a771bf5e4cb8> /usr/lib/system/libsystem_info.dylib 0x7ff82c15a000 - 0x7ff82c1c5fff libcurl.4.dylib () <ea57a154-d913-3608-99ba-f78e04ee0c80> /usr/lib/libcurl.4.dylib External Modification Summary: Calls made by other processes targeting this process: task_for_pid: 0 thread_create: 0 thread_set_state: 0 Calls made by this process: task_for_pid: 0 thread_create: 0 thread_set_state: 0 Calls made by all processes on this machine: task_for_pid: 0 thread_create: 0 thread_set_state: 0	Posted by daemonslye#1578 on Jan 25, 2022, 1:04:18 AM Quote this Post
Just updated to patch as requested by launcher - same issue. not even reaching the login screen If it matters: I am in Hong Kong, connecting to Singapore servers ------------------------------------- Translated Report (Full Report Below) ------------------------------------- Process: PathOfExileClient [677] Path: /Users/USER/Library/Application Support/Path of Exile/Path of Exile.app/Contents/MacOS/PathOfExileClient.app/Contents/MacOS/PathOfExileClient Identifier: com.GGG.PathOfExile Version: 1.0 (???) Code Type: X86-64 (Native) Parent Process: launchd [1] User ID: 501 Date/Time: 2022-01-25 14:46:43.6984 +0800 OS Version: macOS 12.1 (21C52) Report Version: 12 Bridge OS Version: 6.1 (19P647) Anonymous UUID: 80DA1111-7E8A-11A1-9A84-746DA5BA4482 Time Awake Since Boot: 88 seconds System Integrity Protection: enabled Crashed Thread: 7 Exception Type: EXC_BAD_ACCESS (SIGSEGV) Exception Codes: UNKNOWN_0xD at 0x0000000000000000 Exception Codes: 0x000000000000000d, 0x0000000000000000 Exception Note: EXC_CORPSE_NOTIFY Termination Reason: Namespace SIGNAL, Code 11 Segmentation fault: 11 Terminating Process: exc handler [677] VM Region Info: 0 is not in any region. Bytes before following region: 4445118464 REGION TYPE START - END [ VSIZE] PRT/MAX SHRMOD REGION DETAIL UNUSED SPACE AT START ---> __TEXT 108f32000-10c87e000 [ 57.3M] r-x/r-x SM=COW ...OfExileClient	Posted by sophis37f26#4288 on Jan 25, 2022, 1:52:37 AM Quote this Post
Yes I'm having this issues right now aswell. Some 18mb patch rolled in and everything had turned into crap. Please fix this. Everything was good last night when a 4GB patch rolled in. Why repatch again?	Posted by demz_infinite#1888 on Jan 25, 2022, 2:25:00 AM Quote this Post
After updating the POE patch from Steam on my Mac Monterey, the poe app just crashed after showing the loading of the 2 gear icon. Its not playable.	Posted by aldraylow#3504 on Jan 25, 2022, 2:44:53 AM Quote this Post
Same. </3. Just purchased stash tabs yesterday ;( imac / retina / monterey / radeon Last edited by Azphodeleili#0627 on Jan 25, 2022, 3:55:02 AM	Posted by Azphodeleili#0627 on Jan 25, 2022, 3:53:56 AM Quote this Post