Extremely long/Often infinite load screen - followed by unexpected disconnection

Had the same issue since league launch.
tried everything everyone else wrote in this post + Some fixes from other posts.
nothing worked.

tried running poe on a diffrent machine and still the same issue.

So if it moves with your account it's no hardware issue.

disabled all mtx on all characters, still getting infinite loading screens and crashes.

quit guild i was in and see there no longer have this issue...
must be related to shared hideout in some way.

took me only 2 months to figuer this out :(
"
Duce0711 wrote:
Had the same issue since league launch.
tried everything everyone else wrote in this post + Some fixes from other posts.
nothing worked.

tried running poe on a diffrent machine and still the same issue.

So if it moves with your account it's no hardware issue.

disabled all mtx on all characters, still getting infinite loading screens and crashes.

quit guild i was in and see there no longer have this issue...
must be related to shared hideout in some way.

took me only 2 months to figuer this out :(


OMG... tried this, as I was in a guild. Created a new character to practice for the new league, and no glitchy loading screens at all (now in act 3). I will probably jinx it now but... it actually seems to be working. WTF.

GGG needs to look into this and communicate this.
Last edited by Appias#2717 on Jan 30, 2022, 3:17:17 PM
Sadge, I had this problem all league. I was hopping it was fixed now when I came back for the new league. This problem is still very real and needs a fix ASAP.
Last edited by reap#0461 on Feb 1, 2022, 12:11:19 PM
"
Appias wrote:
"
Duce0711 wrote:
Had the same issue since league launch.
tried everything everyone else wrote in this post + Some fixes from other posts.
nothing worked.

tried running poe on a diffrent machine and still the same issue.

So if it moves with your account it's no hardware issue.

disabled all mtx on all characters, still getting infinite loading screens and crashes.

quit guild i was in and see there no longer have this issue...
must be related to shared hideout in some way.

took me only 2 months to figuer this out :(


OMG... tried this, as I was in a guild. Created a new character to practice for the new league, and no glitchy loading screens at all (now in act 3). I will probably jinx it now but... it actually seems to be working. WTF.

GGG needs to look into this and communicate this.


With extreeme suspicion I have tried this. I left the guild yesterday and the freezes did not occur anymore. I told it to two of my friends (we have small 4 person guild) and the left the guild too. Today they told me it helped them. Keep in mind that one day of playing is rather small sample size. But before we left the guild - endless loading screens with spinning gears would occur every few minutes.
Looks like we will be playing 3.17 guildless...
Thanks for the help, random dude from the forums.
Leaving guild fixed it for me as well! Hadn't played the last 2 leagues because of this bug, thank you whoever figured it out!
Haven't played much in last week since I finished challenges but I did try to test some stuff yesterday and this exact thing happened to me several times. Long load screen, then disconnected with error message in bottom left. I'm not in a guild.
vaal or no balls
Last edited by QueenTakesKnight#2764 on Feb 2, 2022, 8:18:54 PM
Switch server, that fixed it for me (Amsterdam EU was the bad server for me)
Leaving the guild also fixed it for me and other guildies, at least for now. Thanks!
I know it's just anecdotal, but it's some hours combined over multiple accounts, whereas we all had something like 1-2 DCs per hour before.
What's the status on this? I came back after a 2.5 league hiatus to play ArchNemesis, and have been doing some practice runs since last week.

I have frequent freezes/disconnects (if I wait that long and don't press ALT-F4). Sometimes I can play through different zones without problems, sometimes I can't even leave town to another zone (not even when CTRL-Clicking to create a new instance).

Things I tried:

- switching renderer (Vulkan/DirectX11)
- switching resolution (2560x1440 or 1920x1080)
- lowering graphics details
- switching servers (Amsterdam, London, Frankfurt, ping time for all ~20-30ms)
- check my NVidia drivers (latest, GPU is an RTX3080)
- restart my machine
- deleted all PoE file cache
- toggle VSync
- try different characters, no MTXs
- make more room on my drives (all SSDs, PoE is on the NVMe one)
- check free RAM: I have 48GB, and when playing not even 20% is in use

Nothing seems to work. And with the upcoming league start and the login queues, I don't want to be disconnected every other zone.

When I play on my ancient laptop, also with an NVidia card and SSD, I don't have the freezes, so it must be something on my computer. But what?

Anything? Anyone? Please?

UPDATE: I didn't read all messages here, and found that "leaving your guild" might be a solution. Guess what? I didn't have a freeze since I did that. Still weird though that playing the same character on another computer didn't freeze at all.

Last edited by SwitchBL8#1097 on Feb 4, 2022, 6:13:56 AM

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