Extremely long/Often infinite load screen - followed by unexpected disconnection

Since starting 3.16 I have been experiencing extremely long load times on entering new zones followed eventually by unexpected disconnection to the POE login screen. This occurs usually every two to three zones.


I haven't been able to play as much as I'd like due to this but had been closing to task manager and restarting (rather than waiting for disconnection). Unfortunately the same problem is occurring while I attempt to complete my ascendancy so progress for me is bricked right now.

Things I have tried - with no change.
switching between vulkan and directx
v-sync on/off
--noasync
--nopreload game launch options

I am running
* 496.13 nvidia display drivers on a 3070ti
* Windows 10 64bit
* Ryzen 9 5900X
* POE is installed on an NVME drive

Any help/ideas would be appreciated.

after the server sent the info on what to load, the resource loading is a pure client side operation.

if, while doing so, the client locks up to a point where it doesn't send packets to the server anymore, after 6 seconds of having received nothing from the client, the server assumes that it's disconnected and ends the connection.

to find out what's wrong with your client, just inspect the logfile in
c:\Program Files (x86)\Grinding Gear Games\Path of Exile\logs\client.txt


it's also recommended to run a check on your resource file if it maybe contains errors.
for that just run c:\Program Files (x86)\Grinding Gear Games\Path of Exile\packcheck.exe directly

I have exactly same problem, radeon 6800xt tho.

this is log from moment session disconnect:

2021/10/25 12:31:00 273578 b87 [INFO Client 11992] : You have entered Basilica Passage.
2021/10/25 12:31:01 274000 537 [INFO Client 11992] [SHADER] Delay: ON
2021/10/25 12:31:41 314640 d63 [DEBUG Client 11992] Got Instance Details from login server
2021/10/25 12:31:41 314640 537 [INFO Client 11992] [SHADER] Delay: OFF
2021/10/25 12:31:41 314640 124 [INFO Client 11992] Connecting to instance server at 158.176.74.77:6112
2021/10/25 12:31:42 314671 1ca [DEBUG Client 11992] Connect time to instance server was 31ms
2021/10/25 12:31:42 314687 412 [DEBUG Client 11992] Generating level 68 area "3_Labyrinth_P_branch_bottleneck_2" with seed 2982836205
2021/10/25 12:31:42 315000 8e [INFO Client 11992] Tile hash: 1413143330
2021/10/25 12:31:42 315000 8f [INFO Client 11992] Doodad hash: 3669689332

done patchcheck, reinstall, noasync etc. nothing helps.

Same here

2021/10/26 12:53:16 1627859824 b87 [INFO Client 14516] : You have entered Mansion Halls.
2021/10/26 12:53:16 1627860199 537 [INFO Client 14516] [SHADER] Delay: ON
2021/10/26 12:53:30 1627874411 d63 [DEBUG Client 14516] Got Instance Details from login server
2021/10/26 12:53:30 1627874411 537 [INFO Client 14516] [SHADER] Delay: OFF
2021/10/26 12:53:30 1627874411 124 [INFO Client 14516] Connecting to instance server at 91.206.197.62:6112
2021/10/26 12:53:30 1627874426 1ca [DEBUG Client 14516] Connect time to instance server was 15ms
2021/10/26 12:53:30 1627874457 412 [DEBUG Client 14516] Generating level 33 area "1_Labyrinth_P_branch_bottleneck_2" with seed 565094016
2021/10/26 12:53:31 1627874816 8e [INFO Client 14516] Tile hash: 2997143662
2021/10/26 12:53:31 1627874816 8f [INFO Client 14516] Doodad hash: 4293186180

After very long loading screen client sends me to log screen.
If the error occurs when loading instance, i cant ever load this instance, the error will always occur after first fail. The solution is to generate new instance and hoping that the error don't show up. If error occurs when i load my HO, i cant generate new instance for it, and this is the worst part here.

EDIT: Found the solution, if HO loading fails, i simply go to Guild HO and run maps there.

I am having the same issue plus have a bonus problem, when I enter an instance acts/phases suddenly latency goes crazy high 10k / 20k.

so much frustrated with this issue since I have started playing this new league.

what I do to play is I enter an act and press F1 to see latency graph then if its higher then my normal latency which is 56-65 if it spikes to 100 around I exit from that act and go to another act and re enter till I get the stable latency then I continue it was so hard for me to do the first lab I have tried all other realms possible tried lockstep network type / predictive auto nothing helps. talk to my ISP said no issue there I m playing through steam client also play dota 2 no latency issue there.

please help

sAME PROBLEM HERE RUNNING MAPS, GET DCED EVERY FEW MINUTES, DONT HAVE ENOUGH PORTALS TO FINISH A MAP. poe UNPLAYABLE AT THE MOMENT, WILL PLAY SOMETHING ELSE!!

its the same for me and my 2 guildies aswell, mapping is basically not possible if i dont want to restart the game every other map
im using steam version btw and it didnt find an error yet in my client, using --waitforpreload and --softwareaudio

This has been happening to me since the start of the league as well. The people I play with are often halfway across the map before they realize I haven't even loaded in yet. I have a 2 yr old custom build pc with oodles of available memory, Nvidia geforce 1070... a very decent gaming pc. This has been a major issue since launch. One of the people I play with is DC'd about 2-3 times per map and about to give up on PoE, after playing since Beta. When you lose all your portals every map it surely gets frustrating. Especially if your hardware is more than sufficient to run a game like this.

It seems like I might have the same issue. I can step into a newly created map instance, and everything will run smoothly. But half the time I enter a new instance, latency jumps up into the hundreds, then thousands. Every new instance will be consistently fine, or consistently broken.

This problem started happening over the weekend (10/30), and when it started, at least half a dozen other people popped into chat reporting the same problem. But the problem is persisting for me. As of this moment, Barans Citadel is broken and I'll have to unlock it again.

It feels like this and the long loading screen are similar problems, but I can't that say for sure.

2021/11/04 08:31:16 7563343 d63 [DEBUG Client 6124] Got Instance Details from login server
2021/11/04 08:31:16 7563343 537 [INFO Client 6124] [SHADER] Delay: OFF
2021/11/04 08:31:16 7563343 124 [INFO Client 6124] Connecting to instance server at 107.161.73.27:6112
2021/11/04 08:31:16 7563359 1ca [DEBUG Client 6124] Connect time to instance server was 16ms
2021/11/04 08:31:16 7563390 412 [DEBUG Client 6124] Generating level 20 area "HideoutBaths" with seed 1
2021/11/04 08:31:16 7563406 8e [INFO Client 6124] Tile hash: 1923378674
2021/11/04 08:31:16 7563406 8f [INFO Client 6124] Doodad hash: 0

Same issue here, randomly when loading into an instance I get stuck in an infinite loading screen & end up just Alt+F4ing. Doesn't matter if I've been into the instance before or if its fresh.