Server problems - near unplayable - can't get a stable MS

I listened, i went to all of your profiles, checked what you post, its all contact your ISP, contact your ISP... Yeah doesnt seem to me like you guys are relevant

"
How is that proven wrong? Have you talked to your ISP about it, since it's their router?


I just can't bro I dont know what to tell you, google "proving someone wrong" and you'll understand he basically explained that this hop is irrelevant due to icmp prio. How's that not proven wrong ?

sorry im not providing you anything because i don't see how you're gonna provide help you'll just have to trust me.

"
Other people having problems doesn't mean the issue is on GGG's end.


yeah those people are mentionning the same servers except Paris so i guess people living in France, Germany, England etc are all using the same ISP.

yep "everyone having a problem" 2months into the league, specific region which is not where most ppl play. + D2r + newworld
Those people are just those who want to play now, if i didnt care or had another game that i wanted to try i would just have left it as it is and come back in a few weeks to see if the problem persists.

When you have multiple posts, from multiple areas all located in EU and people saying they experienced the same issue what are the odds they all come frome the same place? or that all their ISP suddenly route through a problematic place at the same time

"
Regardless, if you aren't willing to do any troubleshooting steps to try to resolve the issue, there's no point in posting in the Technical Support forum in the first place


I've posted one of the most explained post on this forum and i've read a lot, provided screenshots and several winMTR.
The fact is I'm not willing to do what doesnt make sense to me. You've never called an ISP before if you think the person you get on the phone will understand a single thing were discussing here, so you have to go through multiple services just to get an info that wont be useful whatsoever cause this hop still appears on servers where i dont have spikes.

Anyway if you're unhappy with that i never asked for you to answer here so please leave it to someone who has the means to resolve the issue
I dont even get why you would want to answer ppl on the technical forum if you dont have a simple solution or work for ggg tech support or to say you experience the same.

Have a good day
"
The person that works for the support

"
feel free to use your eyes to read the whole

That person doesn't work for the support. GGG staff using yellow nickname colors.

Good luck.
Problem: impostor syndrome
Solution: nerf everything
Result: depressing mess
"
Macays wrote:
Anyway if you're unhappy with that i never asked for you to answer here so please leave it to someone who has the means to resolve the issue
I dont even get why you would want to answer ppl on the technical forum if you dont have a simple solution or work for ggg tech support or to say you experience the same.

Have a good day


The answers you're getting from me and others here - that you need to talk to your ISP - are how you'll work towards resolving the issue.

Posting on the forums is an invitation for others to reply. We're trying to help you. But if you don't listen, we can't help.
"
The answers you're getting from me and others here - that you need to talk to your ISP - are how you'll work towards resolving the issue.

Posting on the forums is an invitation for others to reply. We're trying to help you. But if you don't listen, we can't help.


There you go bro lots of ppl to help exact same problem :

https://www.pathofexile.com/forum/view-thread/3183747/page/2

approx 15 ppl

https://www.pathofexile.com/forum/view-thread/3182602/page/1

approx 30 ppl

https://www.pathofexile.com/forum/view-thread/3184057

3 ppl

still dont get why you would think a single ISP a responsible for all that but I guess its fine you can go help them
Almost none of those have actually provided any WinMTR information.

And it's entirely possible that 30-50 people all use the same ISP (or couple of ISPs) that use a bad node connection. I can't tell if that's likely or not, since, as mentioned, almost nobody's provided any useful diagnostic information, but if the problem was the server, you'd have thousands of people having issues connecting. This is why it's very likely that it isn't on GGG's side.

There have been a few cases where there have been issues that were on GGG's side (or close enough to GGG's side that they were able to get in touch with the networking provider at that connection point to resolve the issue), so it's not completely outside of the realm of possibility. However, more diagnostics would be necessary to confirm this in this case.
I'll be distinct and that'll be my last answer to you if you keep that nonsense going :

.You do not have to be a network expert to play a game.

.People using different servers all located nearby having the exact same problem usually means it comes from the game

.I have tried 3 different ISP, so saying that 30 ppl would only be a couple ISP is delusional

.there are a few winMTR but usually players who come here dont even know what they are so just link the guide on how to do one and maybe some of them will take the time to do it

.I've checked some winMTR that were linked and the hop that appears on my side is not on theirs.

.This hop appears on both lagging servers (amsterdam, paris, london, frankfurt) and not lagging servers (moscow) it would seem its not relevant.

.As mentionned by other users this hop is irrelevant to the situation yet if you insist on saying it is please bring some convincing arguments

.Again when you mention thousands you have to understand : 1 its regional, 2 there are not that many players rn, 3 very few will take the time to actually understand how GGG process on bugs since every game now uses ticket support, 4 on those who actually take the time to understand again very few will take the time to post they'll just say ok its external problem no solution i'll play smth else- so to me 50 in just a few days seems to be a lot

"
.People using different servers all located nearby having the exact same problem usually means it comes from the game


Actually, this is an indicator that the problem isn't from the game. If the people having problems are all located nearby each other, this implies that the problem is in that area.

"
.I have tried 3 different ISP, so saying that 30 ppl would only be a couple ISP is delusional


And are they all in the same location? It's very possible that multiple ISPs route through the same problematic nodes.

"
.I've checked some winMTR that were linked and the hop that appears on my side is not on theirs.


This means there's a chance that those problems are not the same as yours, so you can't say there's dozens of people having "the same problem" as you.

"
.As mentionned by other users this hop is irrelevant to the situation yet if you insist on saying it is please bring some convincing arguments


Only one person (and you) say that this hop is irrelevant.

The fact that you're seeing a high ping on it is a potential issue. The only way to investigate it further is to ask your ISP about it, since you don't have access to that node yourself. The only way to know if it's the actual issue or if it's actually irrelevant is to actually follow the advice you're given and talk to your ISP.
"
Actually, this is an indicator that the problem isn't from the game. If the people having problems are all located nearby each other, this implies that the problem is in that area.


yup problem is Europe but I guess an ISP from England, 3 from France, 1 from Germany and another from Holland all decided at the same time that POE wont work for their clients.

And newsflash it was all Blizzard that payed them so they would buy D2R

seems likely

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And are they all in the same location? It's very possible that multiple ISPs route through the same problematic nodes.


yep i do not travel to play POE

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This means there's a chance that those problems are not the same as yours, so you can't say there's dozens of people having "the same problem" as you.


"its been a few days i'm having big spikes and/or dc on the eu servers didnt happen before" it is the same problem sorry

"
Only one person (and you) say that this hop is irrelevant.


since we're counting it was 2 + me and ppl saying its relevant is also 2 + you
i guess we have to ask another one to say who's right :)

Last edited by Macays#7419 on Oct 2, 2021, 1:15:28 PM
It is NOT the same problem.

It's the same symptoms and that is a decidedly important distinction.

But you know what. Ignore the people trying to help you...that's fine. We aren't the ones having an issue, you are.

Again, good luck, you'll need it.

"Programming today is a race between software engineers striving to build bigger and better idiot-proof programs, and the Universe trying to produce bigger and better idiots. So far, the Universe is winning."

"Your mother was a hamster and your father smelt of elderberries!"
Last edited by Aragorn14#7418 on Oct 2, 2021, 1:25:56 PM
Weird right that a lot of ppl are experiencing the same symptoms but dang the problem is different
yet nobody on this whole community not you not me not anyone has been able to find a solution

"
But you know what. Ignore the people trying to help you...that's fine. We aren't the ones having an issue, you are.


see thats the thing i've answered ppl who were trying to help me but you guys were so caught up about that ISP that this thread has become useless its just me telling you guys why its unlikely and you guys telling me "even if its unlikely you have to call them"

its saturday evening where I am so even if i were going to call them i wouldnt be able until monday.

And yeah you're having no issue thats good for you mate

glad to see you're back talking to me anyways i missed you :o

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