Technical Support (Path of Exile 1) - Stuck at "Connecting to Servers". - Forum

Comcast here, and Tracert works fine give me a sec will post it IGN: Mortui_Resurgent, Quisinart, DarkVoid, BlindFury	Posted by Nightwing55#4733 on Mar 26, 2013, 5:26:52 AM Quote this Post
" Henry_GGG wrote: Hey all, Can you please post what ISP your connecting with and where you live(city/state is fine)? Posting a trace route to pathofexile.com would also be highly appreciated! :D ISP: Kabel Deutschland - Germany Spoiler me@myhost ~ % traceroute pathofexile.com traceroute to pathofexile.com (173.192.44.22), 30 hops max, 60 byte packets 1 83-169-166-214-isp.superkabel.de (83.169.166.214) 9.461 ms 13.872 ms 13.850 ms 2 88-134-217-94-dynip.superkabel.de (88.134.217.94) 13.849 ms 13.855 ms 13.838 ms 3 88-134-192-175-dynip.superkabel.de (88.134.192.175) 16.288 ms 16.279 ms 16.271 ms 4 88-134-192-176-dynip.superkabel.de (88.134.192.176) 15.237 ms 88-134-192-166-dynip.superkabel.de (88.134.192.166) 19.389 ms 19.380 ms 5 88-134-192-169-dynip.superkabel.de (88.134.192.169) 21.042 ms 21.034 ms 88-134-196-182-dynip.superkabel.de (88.134.196.182) 18.474 ms 6 83-169-129-194.static.superkabel.de (83.169.129.194) 20.985 ms 18.318 ms 88-134-192-170-dynip.superkabel.de (88.134.192.170) 12.348 ms 7 88-134-196-174-dynip.superkabel.de (88.134.196.174) 17.447 ms 17.441 ms 83-169-128-141.static.superkabel.de (83.169.128.141) 27.563 ms 8 83-169-129-178.static.superkabel.de (83.169.129.178) 27.537 ms 27.523 ms 27.507 ms 9 88-134-202-90-dynip.superkabel.de (88.134.202.90) 30.820 ms 30.805 ms ae1.bbr02.eq01.wdc02.networklayer.com (50.97.18.214) 126.432 ms 10 bbr01.eq01.ams01.networklayer.com (195.69.146.82) 25.987 ms 25.989 ms 25.961 ms 11 ae1.bbr02.eq01.wdc02.networklayer.com (50.97.18.214) 126.298 ms 103.942 ms ae0.bbr01.tl01.atl01.networklayer.com (173.192.18.153) 126.100 ms 12 ae13.bbr02.eq01.dal03.networklayer.com (173.192.18.134) 136.438 ms 136.522 ms ae7.bbr01.eq01.wdc02.networklayer.com (173.192.18.194) 108.201 ms 13 ae1.dar01.sr01.dal01.networklayer.com (173.192.18.255) 139.927 ms 139.878 ms ae0.bbr01.tl01.atl01.networklayer.com (173.192.18.153) 118.523 ms 14 ae13.bbr02.eq01.dal03.networklayer.com (173.192.18.134) 145.579 ms 145.533 ms 143.863 ms 15 173.192.44.22-static.reverse.softlayer.com (173.192.44.22) 136.285 ms ae1.dar01.sr01.dal01.networklayer.com (173.192.18.255) 136.730 ms ae1.dar02.sr01.dal01.networklayer.com (173.192.18.213) 146.884 ms Last edited by blackout23#6905 on Mar 26, 2013, 5:29:26 AM	Posted by blackout23#6905 on Mar 26, 2013, 5:28:27 AM Quote this Post
Tracing route to pathofexile.com [173.192.44.22] over a maximum of 30 hops: 1 27 ms 25 ms 25 ms www.asusnetwork.net [x] 2 74 ms 66 ms 37 ms [x] 3 59 ms 37 ms 36 ms te-9-6-ur10.denver.co.denver.comcast.net [x] 4 53 ms 39 ms 39 ms te-0-4-0-1-ar02.aurora.co.denver.comcast.net [x] 5 37 ms 38 ms 35 ms he-3-4-0-0-cr01.denver.co.ibone.comcast.net [68.86.90.149] 6 49 ms 37 ms 38 ms xe-0-0-0.bbr01.cf01.den01.networklayer.com [75.149.228.102] 7 63 ms 69 ms 64 ms ae12.bbr02.eq01.dal03.networklayer.com [173.192.18.138] 8 64 ms 52 ms 52 ms ae1.dar01.sr01.dal01.networklayer.com [173.192.18.255] 9 65 ms 54 ms 51 ms po1.fcr05.sr06.dal01.networklayer.com [66.228.118.221] 10 72 ms 58 ms 59 ms 173.192.44.22-static.reverse.softlayer.com [173.192.44.22] Trace complete. Edited out my ip addy etc... The problem is connecting to the patch server on initial startup if it finally connects can get in game. IGN: Mortui_Resurgent, Quisinart, DarkVoid, BlindFury Last edited by Nightwing55#4733 on Mar 26, 2013, 5:30:59 AM	Posted by Nightwing55#4733 on Mar 26, 2013, 5:29:48 AM Quote this Post
" Limaka wrote: I'm in the UK,Bournemouth using British Telecom and have no clue how to get a trace route, but if you tell me how can and will do Hey there! Step 1: download WinMTR from here: http://sourceforge.net/projects/winmtr/files/ Step 2: Install/run program Step 3: Where it has Host, enter: pathofexile.com Step 4: Click Start Step 5: After 50~ packets have been sent(or after 60 seconds) click Stop Step 6: Click 'Copy Text to Clipboard' and then paste the details into a new reply, along with your ISP/location etc. Let me know if you need further instructions.	Posted by Deleted on Mar 26, 2013, 5:33:29 AM Grinding Gear Games
Also tried a /flushdns in case of resolve issues/updates with no effect, still can not connect. IGN: Mortui_Resurgent, Quisinart, DarkVoid, BlindFury	Posted by Nightwing55#4733 on Mar 26, 2013, 5:35:42 AM Quote this Post
Italy here, same problem. Can't connect to patch server. A private server of another game is under DDoS attack in this right moment. Probably is not the same issue, but the coincidence is strange. Last edited by Vashwix#0012 on Mar 26, 2013, 5:48:09 AM	Posted by Vashwix#0012 on Mar 26, 2013, 5:37:08 AM Quote this Post
Cox communications Las Vegas, NV Spoiler Cox communications Las Vegas, NV Tracing route to pathofexile.com [173.192.44.22] over a maximum of 30 hops: 1 4 ms 3 ms 3 ms 192.168.1.1 2 11 ms 10 ms 9 ms 10.74.128.1 3 11 ms 10 ms 12 ms 24-234-16-141.ptp.lvcm.net [x] 4 12 ms 11 ms 11 ms 24-234-6-185.ptp.lvcm.net [x] 5 11 ms 22 ms 10 ms 24-234-6-250.ptp.lvcm.net [x] 6 31 ms 38 ms 39 ms paltbprj01-ae0.0.rd.pt.cox.net [68.1.0.234] 7 36 ms 29 ms 29 ms xe-1-0-0.bbr01.eq01.pal01.networklayer.com [50.97.16.17] 8 40 ms 39 ms 40 ms ae3.bbr02.eq01.sjc02.networklayer.com [173.192.18.242] 9 42 ms 41 ms 49 ms ae0.bbr02.cs01.lax01.networklayer.com [173.192.18.151] 10 41 ms 41 ms 41 ms ae7.bbr01.cs01.lax01.networklayer.com [173.192.18.166] 11 60 ms 68 ms 67 ms ae19.bbr01.eq01.dal03.networklayer.com [173.192.18.140] 12 65 ms 65 ms 61 ms ae0.dar01.sr01.dal01.networklayer.com [173.192.18.211] 13 57 ms 61 ms 61 ms po1.fcr05.sr06.dal01.networklayer.com [66.228.118.221] 14 54 ms 61 ms 60 ms 173.192.44.22-static.reverse.softlayer.com [173.192.44.22] Trace complete. I was able to go in the character select screen but once I chose one it went back to the login screen. Last edited by saviorvi#5080 on Mar 26, 2013, 5:42:46 AM	Posted by saviorvi#5080 on Mar 26, 2013, 5:37:56 AM Quote this Post
Switzerland/UPC Cablecom, can't connect to patch server either Spoiler \|------------------------------------------------------------------------------------------\| \| WinMTR statistics \| \| Host - % \| Sent \| Recv \| Best \| Avrg \| Wrst \| Last \| \|------------------------------------------------\|------\|------\|------\|------\|------\|------\| -- snipped for privacy -- \| 84.116.200.233 - 17 \| 30 \| 25 \| 109 \| 114 \| 122 \| 112 \| \| nl-ams05a-rd2-xe-3-1-1.aorta.net - 3 \| 49 \| 48 \| 110 \| 116 \| 133 \| 112 \| \| 84.116.136.158 - 0 \| 52 \| 52 \| 110 \| 116 \| 136 \| 114 \| \| 84.116.137.182 - 0 \| 52 \| 52 \| 112 \| 133 \| 156 \| 139 \| \| ae-15-311.pr0.nyc20.tbone.rr.com - 0 \| 52 \| 52 \| 110 \| 118 \| 159 \| 113 \| \| 66.109.11.126 - 0 \| 52 \| 52 \| 109 \| 116 \| 170 \| 110 \| \| ae1.bbr01.eq01.chi01.networklayer.com - 3 \| 49 \| 48 \| 134 \| 140 \| 163 \| 135 \| \| ae20.bbr01.eq01.dal03.networklayer.com - 0 \| 52 \| 52 \| 145 \| 150 \| 162 \| 149 \| \| ae0.dar01.sr01.dal01.networklayer.com - 0 \| 52 \| 52 \| 145 \| 150 \| 166 \| 148 \| \| po1.fcr05.sr06.dal01.networklayer.com - 0 \| 52 \| 52 \| 145 \| 151 \| 170 \| 152 \| \|173.192.44.22-static.reverse.softlayer.com - 0 \| 52 \| 52 \| 146 \| 151 \| 160 \| 151 \| \|________________________________________________\|______\|______\|______\|______\|______\|______\| Last edited by junq#6174 on Mar 26, 2013, 5:44:00 AM	Posted by junq#6174 on Mar 26, 2013, 5:42:56 AM Quote this Post
Tried 5 times so far. Same issue as everyone else. ISP is RoadRunner, USA-Georgetown,Ohio Traceroute Spoiler C:\Windows\system32>tracert pathofexile.com Tracing route to pathofexile.com [173.192.44.22] over a maximum of 30 hops: 1 1 ms <1 ms <1 ms 192.168.0.1 2 11 ms 11 ms 8 ms cpe-69-133-192-1.cinci.res.rr.com [69.133.192.1] 3 15 ms 15 ms 16 ms ae0-1111.cr02.blasohdp.swo.rr.com [65.25.147.165] 4 17 ms 16 ms 15 ms network-065-029-001-044.midwest.rr.com [65.29.1.44] 5 26 ms 23 ms 23 ms ae-9-0.cr0.chi30.tbone.rr.com [107.14.19.16] 6 21 ms 19 ms 19 ms ae-2-0.a0.buf00.tbone.rr.com [66.109.1.42] 7 30 ms 20 ms 19 ms tex-x.bbr01.eq01.chi01.networklayer.com [66.109.11.106] 8 40 ms 39 ms 39 ms ae20.bbr01.eq01.dal03.networklayer.com [173.192.18.136] 9 41 ms 39 ms 43 ms ae0.dar01.sr01.dal01.networklayer.com [173.192.18.211] 10 40 ms 39 ms 39 ms po1.fcr05.sr06.dal01.networklayer.com [66.228.118.221] 11 42 ms 39 ms 39 ms 173.192.44.22-static.reverse.softlayer.com [173.192.44.22] Trace complete.	Posted by JustJay#6548 on Mar 26, 2013, 5:44:10 AM Quote this Post
Same here, 2 out of 3 attempt to login fail. I have to click on login several time before i can get in. I'm using ATT UVerse fiber from Southern California, and here's my trace. Tracing route to pathofexile.com [173.192.44.22] over a maximum of 30 hops: 1 * * * Request timed out. 2 25 ms 25 ms 23 ms 99-2-xxx.xxx.lightspeed.grgvca.sbcglobal.net [99.2.xxx.xxx] 3 * * * Request timed out. 4 * * * Request timed out. 5 * * * Request timed out. 6 26 ms 22 ms 24 ms 12.83.38.133 7 203 ms 61 ms 25 ms 12.123.30.149 8 55 ms 24 ms 25 ms las-bb1-link.telia.net [80.239.193.213] 9 25 ms 25 ms 24 ms las-b3-link.telia.net [213.155.130.127] 10 26 ms 25 ms 25 ms xe-0-0-0.bbr02.cs01.lax01.networklayer.com [213.248.66.190] 11 25 ms 25 ms 25 ms ae7.bbr01.cs01.lax01.networklayer.com [173.192.18.166] 12 54 ms 55 ms 55 ms ae19.bbr01.eq01.dal03.networklayer.com [173.192.18.140] 13 54 ms 55 ms 56 ms ae0.dar01.sr01.dal01.networklayer.com [173.192.18.211] 14 56 ms 55 ms 55 ms po1.fcr05.sr06.dal01.networklayer.com [66.228.118.221] 15 55 ms 54 ms 54 ms 173.192.44.22-static.reverse.softlayer.com [173.192.44.22] Trace complete.	Posted by Miato#6565 on Mar 26, 2013, 5:50:46 AM Quote this Post