Trade Feedback and Suggestion

...you just called it a good.

what you described is a SERVICE.

my god, man.
[Removed by Support]
"Your forum signature was removed as it was considered to be inappropriate and a breach of our Code of Conduct."

...it was quotes. from the forum. lolz!
"
robmafia wrote:
...you just called it a good.

what you described is a SERVICE.

my god, man.


I give up... you neither understand how a license is AUTOMATICALLY a good as long as it's not time-limited (Which in case of PoE... it isn't) Nor how to differ between a good and a service in regards of law.

What the industry calls something has absolutely no relevance in that regard.

You know? The 'supporter-pack' is a product paid for money, you acquire a license in it, it's not 'supporting' the company, they're making a sale.
Also 'games as a service' model in conjunction with F2P is a 'good', no matter how much the industry wants to tell you 'we offer a service'... no, they don't, not by definition.
Also if a game is bought for money but they state 'we'll shut it down in the year 2021' then it's a service... not a good.

Read up on legal stuff before talking here, or at least watch those 2 videos. I know I know, more then 1 1/2 hours is probably too much for your attention-span, but it would maybe teach you something.
GGG balance is like getting a pizza which is burnt on the sides, raw in the middle and misses the most of the toppings.
Then upon sending it back you get a raw side, burnt middle and enough toppings to drench everything in grease.
Everything fixed but still broken.
"
Kulze wrote:
"
robmafia wrote:
...you just called it a good.

what you described is a SERVICE.

my god, man.


I give up... you neither understand how a license is AUTOMATICALLY a good

FALSE.

also, software is usually/almost always a SERVICE.

additionally, this isn't about the game, but the ability to use THEIR SERVERS.

IT'S A SERVICE.


"
Kulze wrote:
Read up on legal stuff before talking here


ffs.

what does the ToS stand for? terms of GOOD?

you don't know good/service, yet you're going to win a lawsuit against tencent? hahahahahahaahaha
[Removed by Support]
"Your forum signature was removed as it was considered to be inappropriate and a breach of our Code of Conduct."

...it was quotes. from the forum. lolz!
Last edited by robmafia#7456 on May 4, 2019, 9:26:33 PM
"
Kulze wrote:
"
Sotilis wrote:
Can you people stop with these threads? There are like 20+ threads from this very issue.

If you don't like the game then just move on, but don't try to turn it into something else.


First of all we have a license-contract with GGG upon creating an account.
Secondly, as soon as we pay any amount of money we are a customer.

As a customer we have the right to demand a working product without major flaws, for any digital product this is even more pressing as time can be used to solve issues available.




You wanna talk about law while you have not even the slightest clue and just trying to wave your youtube links and your highschool tier logic.


So lets go through your basic logical argument.
You treat your support same as buying a good.
You had the time to make any prior research to decide if "buying a product" from this game is a good idea or not.
So let's focus on the thing you try to treat as a product: Cosmetic stuffs. Are they work as they intended? Yes.
Did you get what was promised for your money? Yes.
So what are you even demanding? Are there any specific additional information listed on your purchase that buying the support packs / cosmetics guarantees a gameplay of your choice? Ofcourse not.


So please, hush hush and just move away in silence.


Also... have you ever heard the saying "All sales are final" ?
https://legalvision.com.au/software-is-it-a-good-or-service/

Austrialia: Good

https://de.wikipedia.org/wiki/Digitale_Güter

Germany/Austria (and whole EU): It's a good.

https://www.tollers.co.uk/news/2018/is-software-goods-or-services/

Another one for the EU, defining how it's up for debate in the future, but given the Sale of Goods Act 1979 until then defines it as a good.

America is a pure gray-area. It depends on the respective state.

For Canada I couldn't find any respective document, though a source for those is listed in one of the videos I posted as much as I remember. You can look it up there personally.

"
Sotilis wrote:

So what are you even demanding?


Wha? Did you miss how this discussion started? It's not about demanding anything there.
I'm just using the 'rank' as a customer for buying something to declare why I am entitled to complain if the product changes in a manner I'm not happy with anymore. That much I can do.
Demanding change though in the absolutely direction I want? That I can't do.

You seem to have missed that point.
GGG balance is like getting a pizza which is burnt on the sides, raw in the middle and misses the most of the toppings.
Then upon sending it back you get a raw side, burnt middle and enough toppings to drench everything in grease.
Everything fixed but still broken.
Last edited by Kulze#3236 on May 4, 2019, 9:35:29 PM
"
Kulze wrote:
https://legalvision.com.au/software-is-it-a-good-or-service/

Austrialia: Good

https://de.wikipedia.org/wiki/Digitale_Güter

Germany/Austria (and whole EU): It's a good.

https://www.tollers.co.uk/news/2018/is-software-goods-or-services/

Another one for the EU, defining how it's up for debate in the future, but given the Sale of Goods Act 1979 until then defines it as a good.

America is a pure gray-area. It depends on the respective state.

For Canada I couldn't find any respective document, though a source for those is listed in one of the videos I posted as much as I remember. You can look it up there personally.

"
Sotilis wrote:

So what are you even demanding?


Wha? Did you miss how this discussion started? It's not about demanding anything there.
I'm just using the 'rank' as a customer for buying something to declare why I am entitled to complain if the product changes in a manner I'm not happy with anymore. That much I can do.
Demanding change though in the absolutely direction I want? That I can't do.

You seem to have missed that point.



Learn to read.

The product is the MTX/Support pack and not the game itself.

You are lost within basic terms yet you still try to fight. Pathetic.
"
Sotilis wrote:

The product is the MTX/Support pack and not the game itself.


Then switch it over to stash-tabs for darns sake, that's an actual part of a game-mechanic tied to the game, not a vanity-item to be used only... IN the GAME.

Hence they are an upgrade to an existing product, even if that product is free the bought item has no relevance if the base-product is becoming broken or changes in a drastic way so the actual intent for buying it is gone. But that's another topic in itself.
And those are all gray-areas not defined by law YET. Which I'm saying CAN become an issue, to get back onto the topic instead of making another layer into the already convoluted discussion here.
GGG balance is like getting a pizza which is burnt on the sides, raw in the middle and misses the most of the toppings.
Then upon sending it back you get a raw side, burnt middle and enough toppings to drench everything in grease.
Everything fixed but still broken.
"
robmafia wrote:
"
Kulze wrote:
"
robmafia wrote:
...you just called it a good.

what you described is a SERVICE.

my god, man.


I give up... you neither understand how a license is AUTOMATICALLY a good

FALSE.

also, software is usually/almost always a SERVICE.


additionally, this isn't about the game, but the ability to use THEIR SERVERS.

IT'S A SERVICE.


"
Kulze wrote:
Read up on legal stuff before talking here


ffs.

what does the ToS stand for? terms of GOOD?

you don't know good/service, yet you're going to win a lawsuit against tencent? hahahahahahaahaha



you're not buying a game.
[Removed by Support]
"Your forum signature was removed as it was considered to be inappropriate and a breach of our Code of Conduct."

...it was quotes. from the forum. lolz!
Last edited by robmafia#7456 on May 4, 2019, 10:28:24 PM
bump to hear the news update of kulze's very real and plausible lawsuit he totally filed/is filing.
[Removed by Support]
"Your forum signature was removed as it was considered to be inappropriate and a breach of our Code of Conduct."

...it was quotes. from the forum. lolz!
"
robmafia wrote:
bump to hear the news update of kulze's very real and plausible lawsuit he totally filed/is filing.


Bump as much as you want.

Why most licenses are a good is explained already, also I send the explicit links to look it up in the respective area. A license becomes a service if it has a time-limit attached solely.

Why it's called ToS is explained as well before is explained by saying that not always something is the same thing as it's called. The law decides that. Also it's in regard to using their server-structure, not to regards of the software provided under the license itself.

Also I'm not filing a lawsuit, I actively said there is no point to doing one at the moment, it's purely a future option which can be taken as long as the lows don't change.

Also I've even stated that for the small amount of input and the state the game is in right now for me it wouldn't even be worth it. Sure, roughly 1000 or so returned, though working around up to 2 years (If they don't make it long, otherwise far more) on it is a bit long.
GGG balance is like getting a pizza which is burnt on the sides, raw in the middle and misses the most of the toppings.
Then upon sending it back you get a raw side, burnt middle and enough toppings to drench everything in grease.
Everything fixed but still broken.
Last edited by Kulze#3236 on May 5, 2019, 4:09:44 PM

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