Technical Support (Path of Exile 1) - DX11 Error - Crashing every other instance - Forum

Game is barely playable in it's current state. Please fix ggg :S	Posted by heyyous#3285 on Mar 11, 2019, 10:29:42 AM Quote this Post
This is related to DirectX 9 (specifically, 9.0B) throwing a 404. Last edited by bvanharjr#5617 on Mar 11, 2019, 11:22:54 AM	Posted by bvanharjr#5617 on Mar 11, 2019, 11:22:34 AM Quote this Post
Been having this exact problem since Harbinger. Didn't get to play at all after a couple of weeks into Delve. Missed the entire last league because of this as well.	Posted by Altecks#3380 on Mar 11, 2019, 12:19:10 PM Quote this Post
" Been having this exact problem since Harbinger. Didn't get to play at all after a couple of weeks into Delve. Missed the entire last league because of this as well. Well thats sounds rather promissing........ I hope GGG fixes this problem soon.	Posted by SgtBFG#3551 on Mar 11, 2019, 6:21:37 PM Quote this Post
Could you please try reinstalling DirectX from the 'Redist' folder located inside the Path of Exile folder on your computer? If you use the Stand-alone client, you should be able to find this under the [Grinding Gear Games/Path of Exile] directory. If you use the Steam client, you should be able to find this under the [Steam/steamapps/common/Path of Exile] directory. If you continue to encounter any issues, please email us at techsupport@grindinggear.com and we will be happy to troubleshoot this further with you.	Posted by Stacey_GGG on Mar 11, 2019, 6:43:16 PM Grinding Gear Games Quote this Post
" Stacey_GGG wrote: Could you please try reinstalling DirectX from the 'Redist' folder located inside the Path of Exile folder on your computer? If you use the Stand-alone client, you should be able to find this under the [Grinding Gear Games/Path of Exile] directory. If you use the Steam client, you should be able to find this under the [Steam/steamapps/common/Path of Exile] directory. If you continue to encounter any issues, please email us at techsupport@grindinggear.com and we will be happy to troubleshoot this further with you. Hi, there is no "redist" folder inside the PoE folder, atleast for the steam version.. all we can find is this... having this problem since the new patch, didnt occured in the last 2 years... also tried to remove both shader directorys - still crashing. Last edited by JeyP51#2903 on Mar 11, 2019, 7:49:13 PM	Posted by JeyP51#2903 on Mar 11, 2019, 7:48:32 PM Quote this Post
" Could you please try reinstalling DirectX from the 'Redist' folder located inside the Path of Exile folder on your computer? Already tried that. Unfortunately it didnt help.	Posted by SgtBFG#3551 on Mar 11, 2019, 9:26:44 PM Quote this Post
" JeyP51 wrote: " Stacey_GGG wrote: Could you please try reinstalling DirectX from the 'Redist' folder located inside the Path of Exile folder on your computer? If you use the Stand-alone client, you should be able to find this under the [Grinding Gear Games/Path of Exile] directory. If you use the Steam client, you should be able to find this under the [Steam/steamapps/common/Path of Exile] directory. If you continue to encounter any issues, please email us at techsupport@grindinggear.com and we will be happy to troubleshoot this further with you. Hi, there is no "redist" folder inside the PoE folder, atleast for the steam version.. all we can find is this... having this problem since the new patch, didnt occured in the last 2 years... also tried to remove both shader directorys - still crashing. Can confirm there is no 'redist' folder for steam version	Posted by NoAimNecessary#3727 on Mar 12, 2019, 6:45:23 AM Quote this Post
I keep crashing since started mapping this league, only occurs when i'm in the middle of killing a big pack of mobs... No error msg, event viewer shows 0xc0000005 code. Steam has a dedicated directory for redists by the way: steam\steamapps\common\steamworks shared\_CommonRedist	Posted by cronx#2934 on Mar 12, 2019, 7:52:03 AM Quote this Post
The DirectX redist in the POE folder is completely out-dated, cause it is for DirectX 9.0c (from Aug. 2009) and this isn't supported anymore since the last POE patch 3.6. The newer DirectX versions (DX 11 and 12) are only available from "Windows update", s. How to install the latest version of DirectX, e.g.: " Windows 10 and Server 2016 Technical Preview DirectX 11.3 and 12 are included with these Windows versions. Updates will be available through Windows Update. There is no stand-alone package for these versions of DirectX. The main components are installed by the graphics driver, so you should check, if you have the latest (stable) driver.	Posted by Th69#3281 on Mar 12, 2019, 2:15:11 PM Quote this Post