Potential Forum Changes

Hi!

While we’re chatting about making changes to the forum, I’d like to bring something else to your attention. Namely I believe that the Community Managers should be monitoring bug reports.

Currently when someone posts in Bug Reports and it is determined that they are mistaken, it appears that this is brushed off as “oh, that’s wrong” and the thread is moved to Gameplay Help and Discussion. At first glance, this section seems like an appropriate destination for it.

However I think the Raider’s Quartz Infusion is proof that this approach has room for improvement. You see, QI gives players Phasing for a short period of time in various different circumstances. This is implemented as a stat sheet change, not a buff - and the resulting lack of visual feedback sees QI being the subject of bug reports on an almost weekly basis.

When the “it’s working as intended” implementation convinces so many players that the ascendancy node straight up isn’t functional, I would hope that this would be viewed by the company as critical feedback pertaining to the usability of the node and the intuitiveness of the current design. However I’m not sure if GH&D is a section of the forums which the CMs frequent, and I am concerned that this substantial volume of feedback is slipping through the cracks.

There’s other examples of this, too - such as Kaom’s Roots and movement speed modifiers like Tarred Ground. In my view these are unintuitive stumbling blocks for new players which could harm new player retention. Despite being frequently posted about, they seem to fly under the radar.

I’m not aware of an elegant solution to this. Maybe add a Not Bugged tag to Bug Reports and have the forum moderators use that instead of moving the thread? Then the CMs could bookmark that tag (working example) so that they know what people regularly find confusing and can pass that on to the team. Even if a post wasn’t intended as feedback, it can have value in such a capacity.

But only if it’s seen.

With the proposed changes can you also add the two things I've bee asking for since day one of these forums

-light version where it is black text on a light background. My eyes cant take light text on dark background.

- Avatars on the the correct side, aka the left side of the page.

Hey guys, how's it going? :)

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Bex_GGG wrote:

Art and Audio Feedback would be replaced by stickied threads in the 'Feedback and Suggestions' forum.

Generic 'Feedback and Suggestions' subforum has a lot of trash posts while 'Art/Audio' has mostly constructive posts. It would be better to keep 'Art and Audio Feedback' separate to keep it constructive.

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Sexcalibure wrote:

Will i get an appology for everytime my threads have been wrongly moved because they werent considered in the proper forum ? aka: We dont want the community's attention on those issues

I made a comment about the unstable behavior of the servers, and it was moved to the technical forums. I was hoping to share with the community my experience (not that most people care) and frustration with the continual terrible quality of the servers.

You are right.

I'd like to see a notation on threads that I have posted in so I can find them easily even after a day or two.

Red = I've looked at the thread recently and it has't changed
Green = I've looked at a thread and it has new posts (maybe one of mine is there?)

How about a blue button on threads in which I've posted?

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ChanBalam wrote:

I'd like to see a notation on threads that I have posted in so I can find them easily even after a day or two.

(I don't know if you're aware of it but) there's 'View My Threads' button on the bottom of each subforum, I think that's more or less what you want? (:

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Iangyratu wrote:

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ChanBalam wrote:

I'd like to see a notation on threads that I have posted in so I can find them easily even after a day or two.

(I don't know if you're aware of it but) there's 'View My Threads' button on the bottom of each subforum, I think that's more or less what you want? (:

No that's not it. I know how to find the threads I've started; what I'd like is to be able to see the threads where I have made posts. That information enables you to easily keep track of conversations so you can continue them.

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ChanBalam wrote:

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Iangyratu wrote:

(I don't know if you're aware of it but) there's 'View My Threads' button on the bottom of each subforum, I think that's more or less what you want? (:

No that's not it. I know how to find the threads I've started; what I'd like is to be able to see the threads where I have made posts. That information enables you to easily keep track of conversations so you can continue them.

That is what this filter does.