Packet loss in Brazil server

yeah...it is really unplayable at this stage....already some days on this..cmon ggg.....

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Seymowr wrote:

cmon ggg.....

They are neither qualified, nor legally entitled, to interfere with another company's infrastructure. If the problem isn't within their network there's very little they can do.

Impossible to play like this =/

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Sarno wrote:

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Seymowr wrote:

cmon ggg.....

They are neither qualified, nor legally entitled, to interfere with another company's infrastructure. If the problem isn't within their network there's very little they can do.

That's understandable, but then if you know that you can't handle the problem directly, why don't you just look for another server host in SA? Can be other company in Brazil, you also have Chile as a nice host (They host League of Legends LAS). That would be better.

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Sarno wrote:

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Seymowr wrote:

cmon ggg.....

They are neither qualified, nor legally entitled, to interfere with another company's infrastructure. If the problem isn't within their network there's very little they can do.

That's understandable, but then if you know that you can't handle the problem directly, why don't you just look for another server host in SA? Can be other company in Brazil, you also have Chile as a nice host (They host League of Legends LAS). That would be better [2]

Btw is easy to say, well we cant do nothing srry guys, u supported a hell lot our game now you will have to play with huge lag spikes or 200ms on NA realms, lol dude, i dont care how they will solve It, not my problem, i support them to get things solved when it is needed, ok not their fault? Go host on Chile, or Argentina, W/E dont give me that they cant do nothing mental atitude cuz that is not true lol

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The_Risen wrote:

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awterado wrote:

Oooh man, that's some massive information. Again, thank you Sarno. I've contacted Núcleo de Informação e Coordenação do Ponto BR, I'll update when they get back to me.

How did you do such contact? Better have been with a fork and a torch in hands. If you don't, i will.
Already buying the tickets (lul)

Yeah, I'm pretty sure they won't answer the email. I went to their site to get a email address to contact them, but no luck till now.

I've quit this league due to this issue and I don't want to quit the game, so I'm trying to help GGG.

There must be something GGG can do to fix it. A lot of games host servers in Brazil, and most work just fine. How can others do it but not GGG?

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Magritte wrote:

There must be something GGG can do to fix it. A lot of games host servers in Brazil, and most work just fine. How can others do it but not GGG?

A congested node is a bit like a traffic jam. If you wouldn't use that road to get to where you're going, it won't delay / prevent you from getting there. Different companies will have their servers in different data centers, so the routes to them will be different.

It's possible that if you showed your WinMTR log to Tier 2 support at your ISP that they may be able to adjust how your traffic is routed to avoid the congested node. This isn't something that I can guarantee, but if you haven't asked, it may be worth trying.

Worst they can do is say no.

I appreciate your advice Sarno, that would be a good workaround. But still, i'm not knowledgeable with this kind of stuff. I'm just frustrated at the lack of a real solution, and the "not my fault" approach GGG has with this issue.

The league is ending and the lag is insane atm, FeelsBad!

https://pastebin.com/N1zZTVMf