The Quay Act 8 Disconnects

I'm on Act 8 trying to do the Solar side of the Solar and Lunar Eclipse quest, but everytime I try to enter The Quay I disonnect while loading. I've already done thr Lunar side with no problem. This is really frustrating as it's the only way to get to Act 9. Does anyone know of a fix or am I going to be stuck in Act 8 till GGG fixes this issue?
Last bumped on Sep 17, 2017, 6:50:38 AM
I have the same exact issue 100% unable to load into quay and also i frequently get DC'd when loading into areas. Love the game but i think for the time being i'll play something else till this is fixed.
Yeah it's a great game, but it has way too many bugs on launch. I might just make a new character til it gets fixed or somehow a workaround comes up.
Hello,

Could you please send me a message with your gamertag so I can have our server admins investigate this.

Thanks!
Same Bug here tried to enter the quay 10 times every time while loading i was throwing back to the start menu.
Could you please let me know the following:

1. What time this happened?
2. Gateway / Location
3. Error messages when failing to teleport, or load into a zone.
4. Are you crashing to the Xbox Dashboard, or disconnecting back to the login screen.
5. If you can reproduce the 100% of the time a video clip would be handy.

Thanks!
crashes everysingle time

California realm

crashes back to main screen of poe

Same.

I am experiencing this too

Xbox Washington DC (US) Realm
Midnight and 11am this morning
Boots me to the POE menu screen
Unexpected disconnection error has occurred

Gamertag = L BACKPACK L


Edit: similar, but unrelated. I can travel to the solar concourse via the harbor bridge, but can't waypoint into the concourse without the same disconnect during load screen.

Edit 2: dashboarding to Xbox home while waiting out the load screen has worked successfully on 2 of 3 areas I couldn't load into. Haven't tested quay, only Solaris concourse and imperial fields.
Last edited by aryeanaya#1057 on Sep 2, 2017, 4:08:04 PM
London uk server

Gamertag Leon619

happens 100% of the time from all gates

happens all times of day.

Also having an unexspected disconnection occurred so much in all zones in act 8 i can't trust your game atm its unplayble.

There is temp fix if you go to dashboard by pressing home and wait 15-20s as soon as you see the loading screen you can get into The Quay.

Last edited by Minetor#6116 on Sep 2, 2017, 11:27:09 AM
I am having the exact same issue with zoning into The Quay. I have tried for two nights now at least 30-40 times to zone in and all I get is the disconnected nonsense. I can't progress unless I can zone in. PLEASE help as I am not interested in making a new character until my Templar is legit in my eyes!!!

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