Spotty login to game and website loading (confirmed AT&T fiber issue, SOLVED)

All other sites appear to be working fine. TCP/UDP/packet loss tests all fine. The PoE site only partially loads (plain text on white background) on Chrome and Edge, BUT works fine on Firefox somehow. Pingplotter to pathofexile.com looks completely normal too at ~30 ms.

Difficulty logging into game. 9/10 times I get "Unable to connect to patching server". When I DO get in I see "Downloading..." on the news pane, and the Log In button leaves me at "Contacting Server..." 9/10 times. When I finally get to the character screen, I can log in just fine, and switching instances is fine too. In game ping is fine. When I try to EXIT to the login screen, my ping drops to 0 and my character just freezes. Doesn't log out, just stays there. I have to Alt+F4 and repeat the above steps to get back in.

I noticed this for the first time today about an hour ago. Any ideas? Please help! Thank you.

Edit: Site seems to be loading a little more frequently now, but I haven't been able to log into the game for a while now.

Edit 2 (solved): Changed DNS to 8.8.8.8 and 8.8.4.4 (Google's public DNS) and everything started working again instantly. Can also try 1.1.1.1 and 1.0.0.1 (Cloudflare) as they might be more privacy-friendly (Google sells your data).

I'm having the same issue, started about 18 hours ago.

When I do get into game, I cannot exit to character menu in game (league start practices, I do this a lot) I have to completely exit the game if it doesn't eventually go to the character screen.

Usually I get the 'Unable to connect to patching server' message when I exit the game and try to come back.

I've restarted my router as well as running the game off of different drives in case it is network or hardware related on my side.

I usually can get into the game after repeated tries but am unable to for the last 30 minutes.

Editted to add that I lose my online filters and cannot get them back during play.

Glad to know I'm not the only one. I've been troubleshooting for the past 2 hours. Can't get anything to work. Tried dns flushing, restarting modem, PC, etc. Seems to be a CDN issue on their end maybe so I think we just have to wait?

GGG pls!

Edit: Appeared to be a temporary AT&T fiber issue with PoE's CDN. Very weird.

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Baranax#0884 wrote:

I'm having the same issue, started about 18 hours ago.

What is your ISP?

AT&T fiber.

Same. Issue seemed to resolve itself a few hours after making the post.

Issue has returned tonight. Seems to be an AT&T Fiber thing.

Is there anything that can be done from GGG's side?

AWS outages might be affecting the site. Definitely affecting other things!

I kept checking numerous streams to see if anyone else was getting the same thing. Nothing. Will test the waters again in a few hours. Really hope this clears up in the next 2 weeks.

Edit: Same issues again. Website only loads on Firefox. Login to the game (or any sort of auth step) is only successful 1 out of ~10 times. Guess it's still AWS stuff going on? Crazy how I can't find more reports of this impacting the ability to play the game.

I also have AT&T fiber and have been having the same type of issues with the website and patching.