Help and Information - Friend Account got banned - Forum

" ekampans1 wrote: If GGG don't want to have addons used in this game, they should forbid all of them, so EVERYONE understands what is allowed and what not. as a general rule, they say that no 3 party software should be used. This has been stated several times. One more problem is that some of the trade tools have functions in them that will get you banned (of DEV of such tool knew this and made the function anyway) and some functions are fine. You will also see some posts about people who suddenly gets the captha window all the time. This is because their IP have been restricted for soamming / flooding GGG's backend API and sometimes crashing them. This is step 1 before an account ban and is done by 3 party software. So GGG have to do something about it and this is properly why all these BAN's happens now. Also to stop all the botting and scamming......	Posted by HanSoloDK#4843 on Sep 30, 2020, 5:07:15 AM On Probation Quote this Post
" HanSoloDK wrote: " ekampans1 wrote: Okay, let me get this straight. I am deadfliers friend who got baned recently. Honestly i am shocked by replies i am getting here. Maybe you guys are living in a bubble, but this is not okay to ban people for not obvious reason. Unlike you guys, i don't spend my whole time, finding out what is allowed and what is not. This game is made to entertain us and i don't have to get master degree in "forumologie" to know what is allowed and what not. Rules should be straight forward and visible (NO CHEATS, RMT, etc) Every streamer i watched are using third party software, so i assumed this is allowed. I was using Mercury trade and macro FUCKING BUILD-IN in my mouse (ctrl + leftclick on a single button) Thats all. Why everybody are using trade software and etc? I can tell you - this game has handycaped mechanics when it is about trading. So people are forced to download "THIRD PARTY SOFTWARE" if they are valuing their time. Honestly i apologized in email to support, but now i regret i did it. Feel free to be shocked. You should read the ToS you agreed to when you created your account more carefully. You used a MACRO witch is not allowed and you got banned for it. So that's that. So now you appeal the ban and properly within the next 14+ days, you will be told if you get a second chance or not. If you feel there are any speciel information that you want GGG to take into account, then you should put those in a e-mail and send them to GGG support. Clearly state that this is information for the appeal of your BAN that you want GGG to take into account before the "rule" over your appeal. I have read the TOS. Okay man, then you should carefully read what i have written. This MACRO IS BUILD-IN in my mouse. It's a simple action (ctrl + leftclick) NOT AUTOMATED, NOT BOT, not giving me any profit whatsoever. Spoiler Restrictions: Under no circumstances, without the prior written approval of Grinding Gear Games, may you: Adapt, reproduce, store, distribute, print, display, publish or create derivative works from any part of the Website, Materials or Services other than in accordance with the Licence. Modify or adapt (including through third parties and third-party tools) the game client or its data, other than in the normal course of PoE gameplay as permitted in accordance with the Licence. Utilise any automated software or ‘bots’ in relation to your access or use of the Website, Materials or Services. Knowingly perform any actions that may cause the computers used to support the Website, Materials and Services (the “Servers”) to become overloaded or crash. Connect to the Servers through any software other than the authorised game client software. Use any data gathering and extraction tools or software to extract information from the Website or utilize framing techniques to enclose any of the contents of the Website. Use any meta tags or other hidden text which incorporate Grinding Gear Games’ name or any of its intellectual property including trade marks. Perform in-game services during your use of the Website, Materials or Services for any form of compensation outside of PoE. Now i want you press "ctrl F" and type in MACROS (Keeping in mind that mine is build-in in my mouse)	Posted by ekampans1#1290 on Sep 30, 2020, 5:12:13 AM Quote this Post
Honestly if i'll stay baned, i will just move over to another game. Anyways i only wanted to state that this BAN outcome was not obvious for me, which should be. Not only for me, for many others i assume. People should not be punished for mistakes GGG is making in BAN algorithmes when trying to solve cheating, rmt problems.	Posted by ekampans1#1290 on Sep 30, 2020, 5:30:03 AM Quote this Post
" ekampans1 wrote: Honestly if i'll stay baned, i will just move over to another game. Anyways i only wanted to state that this BAN outcome was not obvious for me, which should be. Not only for me, for many others i assume. People should not be punished for mistakes GGG is making in BAN algorithmes when trying to solve cheating, rmt problems. Well this is what "your friend" wrote --> " deadflier1 wrote: He came up with an idea to use a macro on his mouse, wich clicks automatically when he holds his left mouse button. This is called AUTOMATION and VERY CLEARLY brakes the rule about 1 key = 1 server action. So again, a very clear violation of the rules and this is why you got banned.	Posted by HanSoloDK#4843 on Sep 30, 2020, 5:32:25 AM On Probation Quote this Post
Do you want to say i was baned for this? " This is called AUTOMATION and VERY CLEARLY brakes the rule about 1 key = Very arguable	Posted by ekampans1#1290 on Sep 30, 2020, 5:41:44 AM Quote this Post
" ekampans1 wrote: Do you want to say i was baned for this? " This is called AUTOMATION and VERY CLEARLY brakes the rule about 1 key = Very arguable if you did what you friend said, then yes this is the reason. 100%.	Posted by HanSoloDK#4843 on Sep 30, 2020, 5:44:52 AM On Probation Quote this Post
I don't want to kill my mouse when trading. According to you i broke the rules. Okay, let push devs to do proper drag mechanic in inventory when trading . It would solve at least my problem. Am i that special or do you guys truly enjoy this handycaped machanic?	Posted by ekampans1#1290 on Sep 30, 2020, 5:50:20 AM Quote this Post
" ekampans1 wrote: I don't want to kill my mouse when trading. According to you i broke the rules. Okay, let push devs to do proper drag mechanic in inventory when trading . It would solve at least my problem. Am i that special or do you guys truly enjoy this handycaped machanic? we 100% enjoy and love it !! :=) Good idea, please put those here --> https://www.pathofexile.com/forum/view-forum/feedback	Posted by HanSoloDK#4843 on Sep 30, 2020, 6:06:30 AM On Probation Quote this Post
" if you did what you friend said, then yes this is the reason. 100%. i see what you mean " We have goten into currency flipping and he was tiered of clicking his left mouse button from all the trades. He came up with an idea to use a macro on his mouse, wich clicks automatically when he holds his left mouse button It's not quite accurate. I am just holding one button instead of ctrl+leftclick, but i still need to move my mouse in order to drag items to buyers inventory. I don't see a violation there, what i did is just rebinding my input, which does not violate any rules. Once again this is not automated.	Posted by ekampans1#1290 on Sep 30, 2020, 6:10:19 AM Quote this Post
It doesn't matter what you think. It doesn't matter what I think. It doesn't matter what anyone else on this forum thinks. It matters what GGG thinks. Coming to this forum and whining and arguing isn't going to solve anything. Do what you are supposed to and email support@grindinggear.com. "Programming today is a race between software engineers striving to build bigger and better idiot-proof programs, and the Universe trying to produce bigger and better idiots. So far, the Universe is winning." "Your mother was a hamster and your father smelt of elderberries!" Last edited by Aragorn14#7418 on Sep 30, 2020, 6:38:35 AM	Posted by Aragorn14#7418 on Sep 30, 2020, 6:36:49 AM Quote this Post