Upgrading Supporter packs
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Hi everybody,
Im new to this games, and i like it a lot, i wanted to support the dev so i bought a $100 supporter pack. After that i bought 3 times the 10 $ option the same day, So it makes it to 100$ + 30$ = 130$. Now i want to upgrade to that 160$ supporter pack, But it is asking me for 40$ more ( what makes it to 170$), Why is the game asking me for 40$ instead of 30$ ? Thanks Last bumped on Apr 12, 2020, 8:04:47 PM
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From the "Supporter Pack Notes" further down the page (emphasis mine):
" If you have any questions about the process or any issues, just email Support Exit, pursued by a Plummeting Ursa.
Finding Names for your Characters Loot Filter Colour Palettes Namen für Eure Charaktere Informationen zur Benutzung des Forums |
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Cna you please explain what 'The maximum amount that upgrades can contribute is 80% of the value of a pack.' means exaclty?
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The maximum amount that eligible packs can contribute is 80% of the cost of the Supporter Pack you're upgrading to, with the final 20% being paid at the time of an upgrade if this threshold is met or surpassed (rounded up to the nearest $5USD).
For example, the Crusader Supporter Pack costs $100USD. If you purchase 800 points worth of plain Point Packs before hand ($80USD), you can upgrade to the Crusader Supporter Pack for $20USD. As you've reached the 80% threshold with your purchases however, no further Point Packs will contribute to the upgrade cost for the Crusader Supporter Pack so the upgrade price will always remain at $20USD. If you have any questions, feel free to contact us at support@grindinggear.com as Alysma mentioned. | |
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Ok thanks for the explication,
So as the last 10 usd doesn't for the upgrade, can i get refunded if i didint use the points? |
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Support won't discuss financial issues via the forum so just email them: support@grindinggear.com :)
Exit, pursued by a Plummeting Ursa. Finding Names for your Characters Loot Filter Colour Palettes Namen für Eure Charaktere Informationen zur Benutzung des Forums Last edited by Alysma#5080 on Apr 12, 2020, 8:05:10 PM
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