unable to download patch 1.3.1

Hi there!

Sorry to hear that you are experiencing this issue. We are currently noticing certain locations being denied a stable connection when attempting to download the latest beta update.

In this instance, it may prove valuable to make use of a temporary VPN setup to enable the download of the Beta Client. Please know that the use of a VPN does not have to be permanent, but can be used to attempt to resolve the issue of the initial download.

For more information on how to set up a VPN, please visit this link. Please contact us back with your resulted findings. I hope this helps!

Hi again,

My apologies! Unfortunately we are unable to provide a separate download of the game files to allow a manual install. This is something we are hoping to provide support for in the future.

The best way to save time with the download as close to a manual install as possible currently is to transfer an already downloaded copy of the games content.ggpk file and replace it in the install directory. It is possible to download the file on a separate system / location (using the same download located here) if you are experiencing these issue while running as administrator, and with all firewalls/antivirus software disabled.

Alternatively you may be able to resolve this issue temporarily by downloading the Game Client Via Steam, should you have (or wish to make) a Steam account.

I hope this information helps!

Hi there!

Thank you for taking the time to provide me with this information, as it helps greatly in the goal of ensuring your gameplay experience is as smooth and enjoyable as possible.

I am happy to hear that this has resolved your issue with downloading the patch. To address the ISP related query, we will be unable to directly outline the cause of the issue without a little more information, though I do suspect that your connection to the America Gateway is at fault.

Can you please run a WinMTR (Guide Linked here) to your preferred gateway? Please make sure this runs for 400 packets sent while you are connecting to Path of Exile, and then post the results in a spoiler bar here. This will allow us to investigate further on your behalf. Thanks!