'The operation requires the account to be logged in'

Getting DC'd with that msg (topic) showing up at the bottom left of the login screen.
necro witch 72
after fresh client launch
area south of forest camp
8 zombies, 2 specters, some skellies out
middle of the map
while trying to cast new skellies
If you're leaving PoE, chances are I'll rezz you as my minion! MWHAHAHAH
Last bumped on Mar 11, 2017, 3:53:37 PM
Do you have an exact time when this happens? We need an instance crash time!
Balance & Design
Sorry no :(
I did not post it right after when it happened and can't remember.

However I just crashed with the same error a few minutes ago (9:07 a.m. EU time) on a Spider Lair map.

character: Tearbloody
active auras: Disc, Wrath, Anger
8 zombers and couple skellies out

map lv 62
Monsters have:
Faster Movement, Cast and Attack Speed
Extra Magic Monsters

monsters on the map:
boiling *emergers*(?) (cold snap spawns)
*Merveil daughter* type of mobs (cone of cold)
undead casters
monkeys
bears


2012/11/02 09:00:07 4350977 1a9 [INFO Client 3420] : You have entered the Eternal Laboratory
2012/11/02 09:00:10 4353816 1a9 [INFO Client 3420] #BalambGarden: But I'm elemental, not physical.
2012/11/02 09:00:19 4362131 3cf [DEBUG Client 3420] Got Instance Details from login server
2012/11/02 09:00:19 4362131 3db [INFO Client 3420] Just before calling client instance session
2012/11/02 09:00:19 4362131 6a [INFO Client 3420] Connecting to instance server at 159.253.137.133:36399
2012/11/02 09:00:21 4364174 1d6 [INFO Client 3420] Generating terrain...
2012/11/02 09:00:21 4364174 1f7 [INFO Client 3420] Seed: 3223951944, File: 'Metadata/Terrain/EndGame/MapSpiderGrove/Graphs/spider_grove1_1.dgr'
2012/11/02 09:00:22 4365422 20d [INFO Client 3420] Generating doodads...
2012/11/02 09:00:22 4365859 21f [INFO Client 3420] Terrain generation complete.
2012/11/02 09:00:22 4365859 4b [INFO Client 3420] Tile hash: 1485000860
2012/11/02 09:00:22 4365859 4c [INFO Client 3420] Doodad hash: 2212379124
2012/11/02 09:00:23 4366795 1a9 [INFO Client 3420] : You have entered the Spider Lair
..
..
2012/11/02 09:04:05 4588348 1a9 [INFO Client 3420] #GritsnGraveh: restart lab
2012/11/02 09:04:48 4631232 8e [INFO Client 3420] Object: 732 died to degen from buff with owner (killer): 27868 and aura_owner: 0
2012/11/02 09:04:53 4636224 8e [INFO Client 3420] Object: 32757 died to degen from buff with owner (killer): 27868 and aura_owner: 0
2012/11/02 09:04:55 4638642 8e [INFO Client 3420] Object: 4334 died to degen from buff with owner (killer): 27868 and aura_owner: 0
2012/11/02 09:05:36 4679343 1a9 [INFO Client 3420] #Focuz: well fuck this crash
2012/11/02 09:05:37 4680451 8e [INFO Client 3420] Object: 25064 died to degen from buff with owner (killer): 27868 and aura_owner: 0
2012/11/02 09:05:39 4682900 8e [INFO Client 3420] Object: 656 died to degen from buff with owner (killer): 27868 and aura_owner: 0
2012/11/02 09:06:06 4709482 8e [INFO Client 3420] Object: 8239 died to degen from buff with owner (killer): 27868 and aura_owner: 0
2012/11/02 09:06:08 4711479 8e [INFO Client 3420] Object: 2553 died to degen from buff with owner (killer): 27868 and aura_owner: 0
2012/11/02 09:06:11 4714428 1a9 [INFO Client 3420] #FlatHead_Jr: BS CRASH
2012/11/02 09:06:13 4716721 1a9 [INFO Client 3420] #LampiTheSecond: how much % do u lose per death?
(LAST SERVER MSG BEFORE CRASH)



After logging back in the map portals are still up but I can't connect to the instance.
screenshot
http://i108.photobucket.com/albums/n3/Asheira/-path%20of%20exile-/screenshot-0088.jpg
If you're leaving PoE, chances are I'll rezz you as my minion! MWHAHAHAH
Last edited by Mune#5000 on Nov 2, 2012, 4:35:55 AM
These errors are happening because the EU instances are getting disconnected from our master server in the states.

These disconnections started happening because of network problems caused by Hurricane Sandy last week. We are still working with our server hosts to figure out why these disconnections are still happening.

We also have plans (due prior to open beta) to make the EU servers less dependant on the US servers, so these sorts of connection issues shouldn't have as much of an impact on gameplay if they happen again in future.

In the meantime sorry for the inconvenience, and hopefully we will have these stability issues resolved before long.
Hey im on a USA server and I keep getting booted with this message its getting really annoying.
i know this post is a few years old, but yea, today im having a hectic amount of those 'The operation requires the account to be logged in' followed by a d/c and also 'Error: Failed to join any instances"
done anything and everything i could do to fix it, but still not working...by sounds of global chat, some people seem to be having same issue, hope you hear me out GGG! cheers
"
ThunderpantsJim wrote:
i know this post is a few years old, but yea, today im having a hectic amount of those 'The operation requires the account to be logged in' followed by a d/c and also 'Error: Failed to join any instances"
done anything and everything i could do to fix it, but still not working...by sounds of global chat, some people seem to be having same issue, hope you hear me out GGG! cheers


yep, there have been massive outages today. going to bed ...
age and treachery will triumph over youth and skill!
"
vio wrote:
"
ThunderpantsJim wrote:
i know this post is a few years old, but yea, today im having a hectic amount of those 'The operation requires the account to be logged in' followed by a d/c and also 'Error: Failed to join any instances"
done anything and everything i could do to fix it, but still not working...by sounds of global chat, some people seem to be having same issue, hope you hear me out GGG! cheers


yep, there have been massive outages today. going to bed ...


such a shame, ohwell, other things need to get done in real life haha, hopefully itll be smoother when i return :D cheers !
Last edited by ThunderpantsJim#4664 on Aug 21, 2016, 8:08:35 PM
I have this type of error "The operation requires the account to be logged in" about 20x per hour - error table appears everytime in each place - only thing is to make any action during the dc (like trying ot reach waypoint in town, open inventory etc). I have tried almost everything - reinstall game, than delete game and install via steam, recording the ping of own network, system check etc.. Nothing helped.

To have about 2-3 DCs per map is really a pain in the butt, and I dont rather type about trying to play HC league or the maze for the ascend... Really annoying - contacted 3x support, first time cause I thought someone is trying to hack my account - too many DCs in short time, so I thought its someone logging on instead of me.. Support found no unusual activity, i changed my password 2x in a row and Im sure its not caused by third person attempt but the problem persists. If no solution comes, I d not be able to play any longer cause Id have a brain hammerage from that..

Btw for next 2 support contacts I dont even have answer and its about 4 days ago..

This problem is not caused by my side, at least I suppose so, because:

1. if I play storyline with new character, a portal I created about 10 seconds before DC just disappear after I log in again (in few seconds).

2. tripple checked network connection, mine works perfectly tho i see server lagging (by F1 view) every time before the dc..My network run is clean, the ping meter is running whole day and after compare with the dc problem I see network works perfectly at same time - without packet loss or ping jumps.

3. computer in perfect shape and relatively new hw (can play for example S*ar Cit*zen in highest resolution without fps drops)

4. steam installation was full and clean - all requiered parts direct-x with POE req. included. Linked the acccount to steam account without problem, still got dced.

Is there any solution to this? any help or hint?
Thank you.


edited - This problem was not before the new patch for me, played whole weak to farm some soon-nerfed uniques (plenty of time with my broken leg)..
Last edited by BLackocalypse#0681 on Mar 11, 2017, 3:31:12 PM
"
Thomas wrote:
These errors are happening because the EU instances are getting disconnected from our master server in the states.

These disconnections started happening because of network problems caused by Hurricane Sandy last week. We are still working with our server hosts to figure out why these disconnections are still happening.

We also have plans (due prior to open beta) to make the EU servers less dependant on the US servers, so these sorts of connection issues shouldn't have as much of an impact on gameplay if they happen again in future.

In the meantime sorry for the inconvenience, and hopefully we will have these stability issues resolved before long.



hmm I see.. Thank you for the information, I hope not to get a stroke before these stability issues salvations :)) Can you at least tell us for how long it may persist? Thank you

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