Technical Support (Path of Exile 1) - Game crashes after most recent patch - Forum

I'm getting crashes every 20-30 mins. Here are a few errors in event log: Faulting application name: Client.exe, version: 0.0.0.0, time stamp: 0x51e641e6 Faulting module name: Client.exe, version: 0.0.0.0, time stamp: 0x51e641e6 Exception code: 0xc0000005 Fault offset: 0x002601c7 Faulting process id: 0x724 Faulting application start time: 0x01ce857ecf93f485 Faulting application path: C:\Program Files (x86)\Grinding Gear Games\Path of Exile\Client.exe Faulting module path: C:\Program Files (x86)\Grinding Gear Games\Path of Exile\Client.exe Report Id: 97b5261d-f182-11e2-a5fb-bc5ff45b8368 Faulting application name: Client.exe, version: 0.0.0.0, time stamp: 0x51e641e6 Faulting module name: USP10.dll, version: 1.626.7601.18009, time stamp: 0x50adaddf Exception code: 0xc0000005 Fault offset: 0x00045f9d Faulting process id: 0x1198 Faulting application start time: 0x01ce85700df78cca Faulting application path: C:\Program Files (x86)\Grinding Gear Games\Path of Exile\Client.exe Faulting module path: C:\Windows\syswow64\USP10.dll Report Id: 0b027d86-f172-11e2-a5fb-bc5ff45b8368 Faulting application name: Client.exe, version: 0.0.0.0, time stamp: 0x51e641e6 Faulting module name: KERNELBASE.dll, version: 6.1.7601.18015, time stamp: 0x50b83c8a Exception code: 0xe0000001 Fault offset: 0x0000c41f Faulting process id: 0x1318 Faulting application start time: 0x01ce856ff999a0f2 Faulting application path: C:\Program Files (x86)\Grinding Gear Games\Path of Exile\Client.exe Faulting module path: C:\Windows\syswow64\KERNELBASE.dll Report Id: 4076343b-f163-11e2-a5fb-bc5ff45b8368 Faulting application name: Client.exe, version: 0.0.0.0, time stamp: 0x51e641e6 Faulting module name: KERNELBASE.dll, version: 6.1.7601.18015, time stamp: 0x50b83c8a Exception code: 0xe0000001 Fault offset: 0x0000c41f Faulting process id: 0xd14 Faulting application start time: 0x01ce856fe04c351a Faulting application path: C:\Program Files (x86)\Grinding Gear Games\Path of Exile\Client.exe Faulting module path: C:\Windows\syswow64\KERNELBASE.dll Report Id: 1eafed51-f163-11e2-a5fb-bc5ff45b8368 System info: Host Name: X OS Name: Microsoft Windows 7 Enterprise OS Version: 6.1.7601 Service Pack 1 Build 7601 OS Manufacturer: Microsoft Corporation OS Configuration: Standalone Workstation OS Build Type: Multiprocessor Free Registered Owner: X Registered Organization: Product ID: 55041-033-4741775-86386 Original Install Date: 11/30/2012, 10:14:16 AM System Boot Time: 7/20/2013, 12:37:20 PM System Manufacturer: To Be Filled By O.E.M. System Model: To Be Filled By O.E.M. System Type: x64-based PC Processor(s): 1 Processor(s) Installed. [01]: Intel64 Family 6 Model 58 Stepping 9 GenuineIntel ~3401 Mhz BIOS Version: American Megatrends Inc. P2.00, 7/13/2012 Windows Directory: C:\Windows System Directory: C:\Windows\system32 Boot Device: \Device\HarddiskVolume3 System Locale: en-us;English (United States) Input Locale: en-us;English (United States) Time Zone: (UTC-06:00) Central Time (US & Canada) Total Physical Memory: 24,470 MB Available Physical Memory: 18,823 MB Virtual Memory: Max Size: 25,492 MB Virtual Memory: Available: 18,566 MB Virtual Memory: In Use: 6,926 MB Page File Location(s): C:\pagefile.sys Domain: WORKGROUP Logon Server: \\X-PC Defuq? I already reinstalled twice, no help, just 12gb unnecessary downloads...	Posted by FullBeans#1396 on Jul 20, 2013, 5:33:28 PM Quote this Post
Hi there, Please trying running a Pack Checkto check for Pack Corruption. The problem may be that your ISP has given you an outdated copy of the game files. If the Pack Check doesn't help I recommend downloading the game through a VPN.	Posted by Bex_GGG on Jul 20, 2013, 5:45:12 PM Grinding Gear Games Quote this Post
Looking at the error codes and searching about it seems it could be related to Microsoft visual c++ 2010 or lack of, if you have a look in the programs list there should be several c++ ones( i have 9 of them from 2005 to 2010) You could try installing the 2010 version Ancestral Bond. It's a thing that does stuff. -Vipermagi He who controls the pants controls the galaxy. - Rick & Morty S3E1	Posted by lagwin1980#2224 on Jul 20, 2013, 5:53:56 PM Quote this Post
" Bex_GGG wrote: Hi there, Please trying running a Pack Checkto check for Pack Corruption. The problem may be that your ISP has given you an outdated copy of the game files. If the Pack Check doesn't help I recommend downloading the game through a VPN. the second time I downloaded was through my work's VPN, still no dice. I ran pack check each time, no issues. "All file hashes are in sync" " lagwin1980 wrote: Looking at the error codes and searching about it seems it could be related to Microsoft visual c++ 2010 or lack of, if you have a look in the programs list there should be several c++ ones( i have 9 of them from 2005 to 2010) You could try installing the 2010 version I will try that Edit: I downloaded 2010 redist package and it said a newer version was already on my comp, so I uninstalled the version I had and installed the one I downloaded, I will report back if I crash again (should be within an hour) Last edited by FullBeans#1396 on Jul 20, 2013, 6:12:43 PM	Posted by FullBeans#1396 on Jul 20, 2013, 6:10:33 PM Quote this Post
happened again: Faulting application name: Client.exe, version: 0.0.0.0, time stamp: 0x51e641e6 Faulting module name: unknown, version: 0.0.0.0, time stamp: 0x00000000 Exception code: 0xc0000005 Fault offset: 0x00000002 Faulting process id: 0xed0 Faulting application start time: 0x01ce85964d08d931 Faulting application path: C:\Program Files (x86)\Grinding Gear Games\Path of Exile\Client.exe Faulting module path: unknown Report Id: bb80a23b-f192-11e2-a5fb-bc5ff45b8368 the game wasn't even the focused window, I was typing a post on another forum and all the sudden it popped up......	Posted by FullBeans#1396 on Jul 20, 2013, 7:19:42 PM Quote this Post
did sfc /scannow - did not find anything	Posted by FullBeans#1396 on Jul 20, 2013, 7:24:36 PM Quote this Post
Faulting application name: Client.exe, version: 0.0.0.0, time stamp: 0x51e641e6 Faulting module name: Client.exe, version: 0.0.0.0, time stamp: 0x51e641e6 Exception code: 0xc0000005 Fault offset: 0x00399d93 Faulting process id: 0x14b4 Faulting application start time: 0x01ce85a362b257a7 Faulting application path: C:\Program Files (x86)\Grinding Gear Games\Path of Exile\Client.exe Faulting module path: C:\Program Files (x86)\Grinding Gear Games\Path of Exile\Client.exe Report Id: 52515caf-f19b-11e2-a5fb-bc5ff45b8368 again	Posted by FullBeans#1396 on Jul 20, 2013, 8:20:35 PM Quote this Post
Ok, something else is definitely going on, my other game I play crashed too, same type of error: Faulting application name: Smite.exe, version: 0.1.1629.0, time stamp: 0x51e5dcc0 Faulting module name: Smite.exe, version: 0.1.1629.0, time stamp: 0x51e5dcc0 Exception code: 0xc0000005 Fault offset: 0x00cf5185 Faulting process id: 0xa34 Faulting application start time: 0x01ce85b2794b8403 Faulting application path: C:\Program Files (x86)\Hi-Rez Studios\HiRezGames\smite\binaries\Win32\Smite.exe Faulting module path: C:\Program Files (x86)\Hi-Rez Studios\HiRezGames\smite\binaries\Win32\Smite.exe Report Id: d03efa9c-f1a5-11e2-a5fb-bc5ff45b8368 so this is not game specific, although I would like some insight if anyone has seen this error	Posted by FullBeans#1396 on Jul 20, 2013, 9:36:44 PM Quote this Post
Hey kazyn, I have looked into this a little bit and I don't see an easy fix kicking around. It sounds like there could be a few things kicking around, and there are a lot of threads on various forums to do with Exception code: 0xc0000005. Be careful about some of the ads on this website, but it seems like a generic place to start looking for a solution: http://www.tomshardware.com/forum/60263-63-exception-code-0xc0000005 I think this is going to take some hunting on your end to track this down and find a fix. Good luck, I'm sorry that there isn't more that we can do.	Posted by rsjac#2488 on Jul 20, 2013, 11:19:40 PM Quote this Post