An Open Request for Assistance: Path of Exile 2 Account Permanently Soft-Locked

Thank you for this definitive response.

To clarify for the record: this means that a legitimate account, soft-locked by GGG's own automated security system due to a momentary IP change, has no path to a formal restoration. After providing conclusive evidence and days of patience, the only official answer is that no help is available.

This sets a concerning precedent for any player who travels, changes their internet, or uses a permitted VPN/accelerator. The consequence of a few seconds of flagged activity is a permanent, unappealable account restriction.

I will be documenting this outcome as a reference for other players who find themselves in this same hopeless situation. It is a deeply disappointing conclusion that will inevitably lead to players leaving the game for good.

This case is now closed.