game crash

Hello, I applied the new update and then the game crashes before it even starts. I keep turning my computer off and on.
Last bumped on Aug 31, 2025, 5:29:12 PM
Hi,

The first troubleshooting step would be to verify your client's files, as it's always possible something became corrupted during the update process.

Standalone client users can run the "PackCheck.exe" file in their game's install folder to do this. Steam & the Epic Games Launcher each have the option to do this.

If you'd like a step-by-step guide, please let us know both which client you're using, and which Operating System you have (e.g. Windows 11; macOS 15 Sequoia).
Having spent thousands of euros on Path of Exile over the years, I will not be further supporting it financially until and unless GGG resumes offering Technical Support.
Intel Core i7-14700F
NVIDIA RTX 4070Ti SUPER 16 GB
Monster Semruk Z790 Gaming WiFi Anakart
16 GB(1x16) 5600 MHz CL30 DDR5 RAM
1 TB SSD
Monster 240mm ARGB Sıvı Soğutucu
FreeDOS
"
FreeDOS

This Operating System is not officially supported and so any issues experienced while using it unfortunately fall outside the scope of this forum.

We're only able to assist people playing on a modern version of Windows or macOS.
Having spent thousands of euros on Path of Exile over the years, I will not be further supporting it financially until and unless GGG resumes offering Technical Support.
I bought it from the site and now I'm using Windows.
Please post a DxDiag.

There's a step-by-step guide here if you aren't familiar with them.
Having spent thousands of euros on Path of Exile over the years, I will not be further supporting it financially until and unless GGG resumes offering Technical Support.
https://pastebin.com/B6J7p0WB

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