Blizzard is better, they announce and communicate downtimes properly

Then go to your Blizzard. :-)

To be honest, maintenance announcements are the ONLY communication of Blizzard. For any other player feedback there is frozen silence from them...

Contacting Blizzard Support is incredible difficult, you're forced to crawl from one FAQ to another to another.

Last time I had an issue with my authenticator, it was broken, I needed to reach them on Twitter to get a proper working link. Because every attempt from the website was impossible, as I was frequently asked to enter my token from authenticator or login by SMS to a phone that doesn't existed anymore

At the end I was able to get my account back, but it took 2 weeks.

So if that's your understanding of good support and communication, good bye Sir!

This post were not about the games. There is no question PoE and PoE2 is
better than any blizz game.

I would really like GGG get better with communication.

"

jhnsmth#0260 wrote:

This post were not about the games. There is no question PoE and PoE2 is
better than any blizz game.

I would really like GGG get better with communication.

but what can you make better if a server crashes. It was announced on the website after the problem occured, there was a banner.

And if there is a planneed maintenance, we get noticed ingame an hour before with a timer. So what is the actual problem, please enlight us.

Also for planned maintenance there is usually a forums post and a steam post a day before the actual patch. I don't get it.

They could say something about the crashes.

I really would like to know why the website must go down with the game servers.

This server/website architecture is working as were many years ago.
They could do better now. Their infrastructure need a fresh evaluation.

"

jhnsmth#0260 wrote:

They could say something about the crashes.

I really would like to know why the website must go down with the game servers.

This server/website architecture is working as were many years ago.
They could do better now. Their infrastructure need a fresh evaluation.

I am pretty sure there will be some post sooner or later, once they figured out what the problem was.

It's not everytime that obvious and often needs a lot of time investigating, analyzing huge error logs to identify the issue.

EHG took a complete month to analyze and write the initial launch issues on Last Epoch. Release 21st of Feb, 1.0 Launch Retrospective post: 24th of March.

The crash just happened and you're asking for a complete Post-Incident-Review 10 minutes later and call that bad communication. ;-)

Edit: Yeah and I know its a bad comparison, the EHG post is huge and very deep. But again, most sudden crashes often needs hours or days of innvestigation to know what was causing the actual problem.

And often times the logs are just gone, as it crashed before it could say what happend. Then you need to reproduce the issuee somehow. That could take even more time.

Blizzard better? Stop trolling.

They do announce it beforehand usually; this was prob unexpected.

"

Sqarpi#7850 wrote:

"

Securetate#3464 wrote:

"

Knuk#4425 wrote:

When I thought the forums couldn't forums any more pathetic.

Why is that pathetic?

If you dont communicate with your playerbase then you migth aswell shut the hole fucking operation down.

It´s 2025 not 1995... and even back then Blizz was better at it than GGG is now
AND THATS A FACT

You are playing game in early access, which D4 was not at any time.
So expect game to break, being not available, reset economy, some content to be removed, some added, and some parts to be completely broken like servers.
If you are not fine with it, just play some game that is fully released and stable.

Who said any thing about fucking D4?

Talk about ripping a post out of fucking context.....

Congratufuckinglations

"

Knuk#4425 wrote:

"

Securetate#3464 wrote:

"

Knuk#4425 wrote:

When I thought the forums couldn't forums any more pathetic.

Why is that pathetic?

If you dont communicate with your playerbase then you migth aswell shut the hole fucking operation down.

It´s 2025 not 1995... and even back then Blizz was better at it than GGG is now
AND THATS A FACT

Blizzard also has better infrastructure from making their player base pay for every damn pixel the make, and battle passes. As well as deep pockets from the same thing, scamming their players with shallow expansions.

Shit happens, Servers crash, big fuckin deal. Get on with your life.

Talk aboout scamming while GGG takes money for a basic fucking think like a Stash tab, because playing with out the MTX tab is near impossible, no way of selling items without the PREMIUM tabs or sorting all the shit that you need for crafting and such....

Get the fuck otta here

"

Sqarpi#7850 wrote:

"

Securetate#3464 wrote:

"

Knuk#4425 wrote:

When I thought the forums couldn't forums any more pathetic.

Why is that pathetic?

If you dont communicate with your playerbase then you migth aswell shut the hole fucking operation down.

It´s 2025 not 1995... and even back then Blizz was better at it than GGG is now
AND THATS A FACT

You are playing game in early access, which D4 was not at any time.
So expect game to break, being not available, reset economy, some content to be removed, some added, and some parts to be completely broken like servers.
If you are not fine with it, just play some game that is fully released and stable.

To be honest D4 still looks and feels like an early access unfinished product and their best communication is probably "you think you do, but you don't". At least GGG is very well known for listening to viable feedback and has a dev team that actually knows what an arpg is all about since they have a background in playing this genre themselves. Blizzard North was the real devs not the corporate bs company that exist today. Their only interest these days is money and exploiting their old successful IP's for profit, the soul is gone and so are all the original devs from back in the days where Blizzard was considered one of the best game developers.Today its quantity over quality, and creativity and innovation is non existing, no creative game designer with a passion for their work and the quality of the product is ever gonna want to work for Blizzard