balbala's barya in Cruel difficulty ACT 2 not dropping

Same here!
I see the animation of the item falling to the ground but it disappears.
I've killed her about 5 times.
Playing on PS5

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For Passive Points 5 and 6 complete either:
The Trial of the Sekhemas via a Level 60+ Djinn Barya with "Number of Trials: 3" (3 floors), OR,
The Trial of Chaos via a Level 75+ Inscribed Ultimatum with "Number of Trials: 10" (10 Rounds).
Passive Points 7 and 8: Complete either:
The Trial of the Sekhemas via a Level 75+ Djinn Barya with "Number of Trials: 4" (4 floors) AND its Pinnacle Boss Fight, OR,
Defeat the Pinnacle Boss Fight behind the locked doors in the Trial of Chaos via a Level 75+ Inscribed Ultimatum with "Number of Trials: 10" (10 Rounds) AND all three fragments; Cowardly Fate, Deadly Fate, and Victorious Fate.
The Level 60+ Djinn Barya is a randomized drop that is obtainable in the end of Act 3 Cruel (Act 6) and in any endgame Waystone (Tier 1+) Map, or similar level activity.

The Level 75+ Djinn Barya and the Level 75+ Inscribed Ultimatum are randomized drops that are obtainable from endgame Waystone (Tier 8+) Map, or similar level activities. You can also trade with other players for these endgame Trial keys.

I am at that problem right now, it says i already have had it but i am still stuck at the ascent to power quest. i even have completed the entire questline except from this one which means i cant do map because im not fully done. i need some help here please